Wise Sons is hiring a General Manager @ our Corporate Cafe

Wise Sons Jewish Delicatessen

Jun 11, 2017 - Downtown / Civic / Van Ness




Wise Sons operates a corporate café at an elite public tech company’s headquarters in San Francisco, located on Market Street. This café represents the Wise Sons brand with greater variety in menus while serving lunch, Monday through Friday (and potentially breakfast in the near future).

This is a high-profile position, responsible for overseeing all day-to-day activities at this private corporate café. The GM is responsible for all aspects of service including food quality, customer service, hiring and scheduling of the team, menu planning & execution, as well as interfacing with and ensuring the client’s needs are met. This role is vital as it contributes to the long-term growth of the Wise Sons brand through collaboration with co-workers and management to expand our customer base and increase profitability. 

The ideal candidate has restaurant management experience (corporate café experience a plus), excellent communication and interpersonal skills, demonstrated leadership abilities, and is tech savvy. This is a full time salaried position with benefits. Hours are daytime, Monday to Friday. Compensation is based on experience.

Responsibilities include:

  • Act as liaison between Wise Sons and the client’s culinary operations team
    • Attend regular meetings with upper management to report on company finances, policy changes, and other operational agendas
    • Working with client to beta test new payment products and POS systems
  • Oversee day to day operations of café
    • Interface with customers, addressing concerns and feedback as necessary
    • Ensure food is served on time and safety standards are maintained
    • Daily financial reporting, POS updates and audits, uploading receipts and invoices, communications logs, and HR related procedures
  • Manage costs including labor and food
    • Oversee all cafe foh & boh staffing, including but not limited to: scheduling and training of staff for efficient lunch service, hiring, disciplining, and terminating employees while adhering to both Wise Sons policies and California labor law, monitoring staff breaks and hours
    • Ordering and stocking of all produce, dry goods, and working with Wise Sons commissary for production and menu planning, ensuring minimal food waste
  • Oversee all daily, weekly, and monthly maintenance to preserve the beauty, safety, and cleanliness of the café; Ensure equipment is maintained
  • Work in conjunction with the Wise Sons culinary team to ensure food quality and consistency, safe food handling practices, seasonality, and holiday offerings

The ideal candidate will posses the following qualities:

  • The ability to communicate effectively with both supervisors, staff, and customers
  • Detail oriented with strong organizational skills
  • The ability to motivate employees and enforce Wise Sons policies
  • Creating a warm, welcoming work environment and sustaining the company culture
  • Flexibility and willingness to step into different rolls as needed
  • Interest in new technologies, or a willingness to learn
  • Basic knowledge of kitchen operations & kitchen equipment
  • Comfortable working in a corporate office environment; 40-45 hours per week

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