Customer Service & Great Cheese Sales!

Tomales Bay Foods

Mar 20, 2017 - Petaluma

Apply via email:


Are you a matchmaker? We are a cheese distributor looking for an experienced team member who will help us build sales of artisan cheese and all good things that pair well!

Compensation:  $18.50/hr

Come Sell Great Cheese with us!

Job Description: Inside Artisan Cheese Sales 
Based at: Tomales Bay Foods, Petaluma California

We are looking for a motivated, enthusiastic and organized individual who loves great cheese and has what it takes to sell it well. We service customers nationally including fabulous chefs and restaurants, cutting-edge retailers, wineries and caterers. We offer small production artisan cheese and accouterments with a focus on American producers. Our goal is to build a sustainable future for artisan cheese makers and their public. This position requires extensive customer phone and email contact. Brimming enthusiasm is a plus.

Job purpose:

  • Matching the right cheese with the right customer
  • Building long-term sales and customer loyalty
  • Providing knowledgeable, enthusiastic and efficient service

    Key responsibilities
  • Upholding high standards of customer service through every encounter; including recommendations, awareness of variations in seasonal flavors and background information about cheese.
  • Generating sales orders and invoices accurately and efficiently.
  • Working closely with sales and warehouse team while demonstrating an inherent sense of urgency and accuracy.

Desired proficiencies:

  • Experience selling cheese
  • Professional communication
  • Ability to multi-task without sacrificing speed or accuracy
  • Exceptional customer service skills
  • Exuberance, energy and efficiency
  • Attention to detail and completion of tasks
  • Experience with Quickbooks, Microsoft Office and Google Drive
  • Experience in pairing cheese with beer and wine
  • Cooperative spirit

Physical Requirements of the job: 

  • Working both in office at desk (75%) and warehouse-on your feet (25%)
  • Ability to work in 41 degree walk in for short periods of time
  • Ability to use computer keyboard and phones for 6+ hrs day

Hours are Monday through Friday 7:30 am to 4:00 pm

Please respond with a cover letter, resume and 2 professional references. 
The ideal candidate enjoys working in a fast paced environment, has great customer service, a sense of humor and appreciates success through teamwork.

Benefits: Health + Dental insurance, 
401K, Paid Time Off, 
Employee Discounts
Participating in a forward thinking, socially and environmentally conscious company committed to sustainable agriculture and organic production. 


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