17021

Host

Tastes on the Fly - SFO

Feb 12, 2018 - City Of San Francisco


 

 

The Host is the “official greeter” - the person representing our restaurant as every guest enters our establishment. The Host must make guests feel welcome by smiling, conversing and assisting with any questions. The Host is also the last person a guest usually has contact with when leaving and it is the Host’s responsibility to ensure a positive last impression by thanking the guest and bidding them farewell. Additionally, the host “orchestrates” the flow of the restaurant and must seat guests efficiently and in a manner that is fair to employees and conducive to the demands put on the kitchen.

 

Tastes on the Fly is an innovative leader in bringing quality dining experiences to the airport environment. We bring the same high-quality cuisine and service that would rival any street location and we partner with notable restaurateurs and local purveyors. We are looking for a great host for our Samovar location. The secret to our employee success, though, is in the attitude. We need and love people who are passionate about tea, but even more, passionate about connecting with our customers. Everyone appreciates a little authentic attention, and caring. And that’s what separates our staff from the typical restaurant or coffee shop.

 

We are an expanding company with various concepts in several airports nationally and have received numerous accolades for our commitment to providing quality food and impeccable service inside airports. We believe “airport dining” should not be an exception to “excellent dining”.

EXAMPLE OF DUTIES: (These are essential functions and the percentages are estimates only)

35% - Remain by entrance to restaurant in order to greet guests and bid them farewell

50% - Walk guests to their tables; maintain an even rotation amongst servers

5% - Answer phones, assist passengers with questions

5% - Maintain cleanliness of host and entrance area. Maintain quality and availability of menus

5% - Assist servers and server assistants if needed

 

Requirements: Individual must possess the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position with or without reasonable accommodation, using some other combination of skills and abilities

 

  1. Ability to understand verbal English, i.e. basic guest questions regarding the menu and facility
  2. Ability to write and read basic English
  3. Ability to greet and seat customers
  4. Knowledge of table settings and service ware
  5. Ability to communicate in a clear and concise manner to fellow coworkers and guests
  6. Ability to work in a fast paced environment and multitask

 

SUPPORTIVE FUNCTIONS:

  1. In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the department manager, which may be based upon the particular requirements of that day.
  1. Perform general cleaning tasks in keeping your work area neat, clean and organized, using standard, approved cleaning products as assigned by the manager.
  2. Folding napkins for other meal periods to maintain adequate supplies
  3. Perform any and all other duties asked of you related to the operation of the restaurant

 

QUALIFICATIONS:

  • Any combination of education, training and work experience that provides the required knowledge, skills and abilities
  • Successfully pass an extensive 10 year criminal background check conducted by the FBI
  • Successfully pass computerized employment testing and in-person interview

 

EXPERIENCE:

  • 6 months host, cashiering or server experience preferred

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