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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>The Customer Service Representative (CSR) reports to the Call Center Supervisor and assists customers with new-account enrollments, payments, inquiries, and toll bill-related questions over the phone. Additional responsibilities also include assisting with image review and other special projects.</p> <p>Essential Functions (fundamental, crucial job duties performed in a position. include how the person is to perform them including frequency of tasks)</p> <ul> <li>Answers incoming calls and makes any necessary follow up outbound calls.</li> <li>Knowledgeable in the processing of Toll transactions in the system; receives, processes, and deposits payments; updates accounts as to their status; and opens new accounts.</li> <li>Takes credit card payments over the phone for the Good To Go! accounts, noticed transactions, and new accounts.</li> <li>Researches and resolves customer issues.</li> <li>Processes and fills out multiple types of electronic forms.</li> <li>Performs data entry.</li> <li>Documents phone calls and actions in the database.</li> <li>Receives and processes account update requests from inbound phone calls.</li> <li>Troubleshoots situations accurately, quickly and efficiently for customers on the phone.</li> <li>Helps other departments with their tasks when inbound call volume is low.</li> <li>Maintains an above average attendance record.</li> <li>Meets or exceeds productivity standards.</li> <li>Completes daily task in compliance with established policies and procedures.</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=6eba33a738cc73ec2bcb50fe1&ri=9baddac1cad443c083040732f7f79863&job_loc=Rockville%2CMD&q=Customer+Service+Representative&spl=v1%253A1QESHKa6fIBm6ODT%253A%252BMD4YSiJKs3Tfdr2dlfyGA%253D%253D%253AFYjZzirt8%252FA0HvOIp11k0lJrWszwUc9kFQ5UGR3SyLHEyC1UoLm1dTFWTP2X6NHqA1FsmK8A%252FifVmjHB%252B61XE7Bf%252BaZuBurf7dio0Wnt25a%252BYqTlFdhfmdool12SwHUb30OosQ%253D%253D&encrypt=0&l=%2C+&query_category_id=130000&t=simplyhired.com&jobkey-30060814834/" class="blue-link" target="_blank">ASHA Virtual Career Fair April 10, 2024 6:00 9:00 p.m., ET</a></p> <p class="similar-job-company">ASHA Virtual Career Fair - 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<span class="text-muted">Sterling, VA</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'ASHA Virtual Career Fair' ), 'UtZipcode' => array( 'city' => 'Rockville', 'state_prefix' => 'MD' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6eba33a738cc73ec2bcb50fe1&ri=9baddac1cad443c083040732f7f79863&job_loc=Rockville%2CMD&q=Customer+Service+Representative&spl=v1%253A1QESHKa6fIBm6ODT%253A%252BMD4YSiJKs3Tfdr2dlfyGA%253D%253D%253AFYjZzirt8%252FA0HvOIp11k0lJrWszwUc9kFQ5UGR3SyLHEyC1UoLm1dTFWTP2X6NHqA1FsmK8A%252FifVmjHB%252B61XE7Bf%252BaZuBurf7dio0Wnt25a%252BYqTlFdhfmdool12SwHUb30OosQ%253D%253D&encrypt=0&l=%2C+&query_category_id=130000&t=simplyhired.com&jobkey-30060814834/', 'title' => 'ASHA Virtual Career Fair April 10, 2024 6:00 9:00 p.m., ET', 'description' => '<br />*Register for the ASHA Virtual Career Fair*<br /> <br /> It's free, and convenient, and we bring it all to you in the comfort and privacy of home.<br /> <br />* One-on-one video interviews, chats, and networking with 40 employers from schools, Skilled Nursing Facilities, Teletherapy, health care, and private practice.<br /> * Great opportunities for new grads and experienced professionals, including faculty, clinical fellowship, telepractice, SLPA, and PRN roles <br /> * Timely career workshops and webinars<br />*ASHA Virtual Career Fair*<br />Brazen |April 10, 2024 6:00 9:00 p.m., ET<br />Schedule one-on-one chats, resume review, or just network and learn (prizes, too!)<br /> <br />*Premium Employers*<br /> <br /> * District of Columbia Public Schools<br /> * Global Talent Agency<br /> * Stepping Stones Group<br /> *Featured Employers*<br /> <br /> * AMN Healthcare<br /> * Believe Therapies<br /> * Cole Health<br /> * DotCom Therapy<br /> * Easterseals Southern California<br /> * E-Therapy<br /> * Kennedy Krieger Institute<br /> * Keystone Health<br /> * Life Care Centers of America<br /> * SPG Therapy & Education<br /> * Universal Speech Therapy<br /> *Participating Companies* <br /> * ACM Staffing LLC<br /> * Associates in Pediatric Therapy<br /> * Clark County School District<br /> * Denver Public Schools (DPS)<br /> * Kenai Peninsula Borough School District<br /> * Matanuska Susitna School District<br /> * MetroEHS Pediatric Therapy<br /> * Powerback Rehabilitation<br /> * Sidekick Therapy Partners<br /> * Waukegan Public Schools<br /> <br />**<br />', 'post_date' => '2024-03-29T04:28:16Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Sheetz' ), 'UtZipcode' => array( 'city' => 'Ashburn', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6eda2b6cb14c73ec2dcadc461&ri=9baddac1cad443c083040732f7f79863&job_loc=Ashburn%2CVA&q=Customer+Service+Representative&spl=v1%253ADT02kOE6xhKPG3dj%253Ajri39vqzB7MuotbGlP0i5Q%253D%253D%253AzNE%252F6n7WcCYicRsILGPo58qwXWxg%252BseAPJfdKE%252FOv8KyJHb7BpvcdVAfiFECImDA6QvTSz%252FTfRVN5XcfPoR2mMGAKrv1psWbPSDQES6jsk1aWCbTZbD0nER%252Bq0xdmquy07PJ5%252BYSLqUKeL52Ow%253D%253D&encrypt=0&l=%2C+&query_category_id=130000&t=simplyhired.com&jobkey-29960246922/', 'title' => 'Multi-Store Supervisor - #710', 'description' => '<div data-field="description" class="jd-description"><p style="color:red;"><b>Additional $1.50/hr. for working 10pm-6am</b></p> <br><strong>OVERVIEW</strong><br><br><p style="margin: 0px;">Do you like to change things up and meet new people? Never get bored at work again and come join OUR team as a Multi-Store Flex Supervisor! In this role, you will be essential in creating a positive, high-energy work atmosphere across multiple stores in an assigned district.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">You ll grow and adapt your leadership skills as you work together with several store teams to engage customers with hospitality in all aspects of their experience at Sheetz.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">What are you going to do with those new skills? Grow your career! Sheetz believes in internal growth, so the sky is the limit for where you can go. You bring the ambition, and we ll provide the opportunities.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">Because the truth is, after you experience how much Sheetz values their employees, you ll never want to leave. We re talking competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!</p><p style="margin: 0px;"> </p><p style="margin: 0px;">AND - did we mention this position has set schedules AND every other weekend off? You can jump down and hit that apply button now!</p> <br><strong>RESPONSIBILITIES (other duties may be assigned)</strong><br><br><ul><li>Skyrocket store performance by delegating tasks and holding your work fam accountable for reaching operational and customer service standards</li><li>Mentor and coach your work fam to develop the skills needed to keep our customers smiling, and provide feedback to the General Manager on their performance</li><li>Build a positive store culture as a role model of Sheetz Performance Standards</li><li>Knock the sockz off our customers with top-tier service and total customer focus</li><li>Keep thingz safe by following regulatory and compliance standards</li><li>Step in and complete Team Member tasks as needed</li><li>Hit the road to assigned stores outside of your home store as needed</li></ul> <br><strong>QUALIFICATIONS </strong><br><br><ul><li>The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.</li><li>Must be 18 years of age or older (VA state law requires Supervisor s to be 21 years of age or older for certain tasks).</li></ul></div>', 'post_date' => '2024-03-29T02:43:34Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Apex Focus Group' ), 'UtZipcode' => array( 'city' => 'Ashburn', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=2da77e8cb41c73e81a1f82461&ri=9baddac1cad443c083040732f7f79863&job_loc=Ashburn%2CVA&q=Customer+Service+Representative&spl=v1%253Aapm4rb%252BgQcdEm0ur%253AKekNCGtHBeOGr2HUyqlLFg%253D%253D%253ADNTYmnfhXYxs2odBODiRr1T9emIswruYZz2tkQHAQc%252FDoNopksfCa6n06oG6zXIczWj6tnrfFZClUf5eBs%252Belmpd4wxFMVJvvt5fVZPI8F3FEb2THx9c23Q3k2%252BHEvavrogIJ0%252FPogk866F9&encrypt=0&l=%2C+&query_category_id=130000&t=simplyhired.com&jobkey-12047602826/', 'title' => 'Data Entry Clerk Work From Home - Part-Time Focus Group Participants ($750/Week)', 'description' => '<p>Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $750/week in your spare time. 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This is a work from home <br><br>position and candidates should be able to <br><br>assist management by handling office <br><br>tasks, providing polite and professional <br><br>assistance via phone, mail, and e-mail, <br><br>making reservations or travel <br><br>arrangements, and generally being a <br><br>helpful and positive presence in the <br><br>workplace. <br><br>Administrative/Personal Assistants must be <br><br>comfortable with computers, general <br><br>office tasks, and excel at both verbal and <br><br>written communication. Most importantly, <br><br>Administrative/Personal Assistants should have a <br><br>genuine desire to meet the needs of <br><br>others. <br><br>If you really want to make an impression, tell me about what motivates you to be your best at what you do for a living. This stuff matters, because purpose-driven people are the most fun to network with. And that's why I network: to seek mutual advantage with like-minded professionals. <br>Employment Type: Part-Time <br>Salary: $ 45.00 Per Hour</p>', 'post_date' => '2024-03-21T11:44:11Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Patient First' ), 'UtZipcode' => array( 'city' => 'Sterling', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6ed4b8ac037c73ec2d23e04d1&ri=9baddac1cad443c083040732f7f79863&job_loc=Sterling%2CVA&q=Customer+Service+Representative&spl=v1%253AJIWhhaZS%252FapYCgO8%253AomtcWMZJ200GZHAZOvzZIw%253D%253D%253Al3WkqfbLisfFRiyHMOD8fdR0H1K4UibvJ11OIqT7%252B8nrwi%252FkWwzyfXp1qXpPjXlSaIYZgK1kGU4yOanI%252Fnlagyc%252FKJhDWc41YGlofjPGsia7K53aEtGnIAFPypAIvzH36iHAzJukSUlMFgLd&encrypt=0&l=%2C+&query_category_id=130000&t=simplyhired.com&jobkey-29946032771/', 'title' => 'Patient Service Representative', 'description' => '<p>Patient First is accepting applications for Patient Service Representative in the Sterling, VA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. <strong> </strong></p>', 'post_date' => '2024-03-28T06:39:09Z' ) ) ) $title_for_layout = 'Customer Service Representative at Ducks Unlimited' $metatag_description = 'Customer Service RepresentativeDucks Unlimited at Proven' $unique_name = 'ducks-unlimited-philadelphia-pa' $reference_number = '32927' $mobile_image = '' $display_company_title = 'Jobs at Ducks Unlimited' $employer = array( 'EmployersJob' => array( 'id' => '25640', 'employer_id' => '16711', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Representative', 'craigslist_city' => 'chicago', 'craigslist_sub_city' => 'city of chicago', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Illinois', 'open' => '1', 'post_date' => '2016-09-30 21:20:46', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '60290', 'description' => '<p>The Customer Service Representative (CSR) reports to the Call Center Supervisor and assists customers with new-account enrollments, payments, inquiries, and toll bill-related questions over the phone. 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}); function successfulDemoMessage(responseObject) { if(responseObject.result == FAILURE) { $("#proven-demo-form").modal("hide"); $("#demo-submit-btn2").button("reset"); $("#demo-submit-btn").button("reset"); bootbox.alert(responseObject.message); } else { if(window.location.href.indexOf("?") > 0) { window.location.href = window.location.href + "&success=1"; } else { window.location.href = window.location.href + "?success=1"; } } } </script> <style> #employer-edit.affix { position: fixed; top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">25640</span> <span class="hide" id="referencenumber">32927</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="/css/images/proven_logo.png" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Customer Service Representative</h1> <p class="small-bottom-border"> Ducks Unlimited </p> <div class="date-location">Sep 30, 2016 - City Of Chicago</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+25640-w@hireproven.com">jobs+25640-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { $("#apply-form-location").append($(".apply-widget")); var height = $("#job-title.job-post-container .inner").height() + 20; $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); $("#show-apply-form").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#show-apply-form").hide(); $(".apply-form-link").hide(); // resizeTitleContainer(); $(".apply-widget").slideToggle(400); }); $("#cover-letter-link").click(function(e) { e.preventDefault(); $("#cover-letter-link").hide(); $("#cover-letter-container").show(); $("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:16711/job_id:25640", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); $("#user_identifier").focus(); }); function processResumeInfo(responseObject) { var message; var showDebug = false if (showDebug) { console.log(responseObject); } responseObject = eval('(' + responseObject + ')'); if(responseObject.result == FAILURE) { $("#deleteMe").parent().css("width", "80px"); $("#submit-btn").button("reset"); if (!responseObject.message) { message = "There was a problem saving your application."; } else { message = responseObject.message; } bootbox.alert(message); } else { window.location.href = "/workers/activate?jid=25640"; } } </script> <div> <a href="#" id="show-apply-form" class="light-green-btn" role="button" title="Apply Now" style="width:100%;">APPLY NOW</a> <div class="clearfix"></div> </div> <div class="apply-widget" style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/16711/25640" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input file"><input type="file" name="data[Worker][resume_file]" id="resume_file" size="14"/></div> </div> <div class="form-group"> <h4>Cover Letter:</h4> <div class="input textarea"><textarea name="data[EmployersJobsRankingsLetter][coverletter]" id="coverletter" class="required" placeholder="Why are you interested in this position? Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>The Customer Service Representative (CSR) reports to the Call Center Supervisor and assists customers with new-account enrollments, payments, inquiries, and toll bill-related questions over the phone. Additional responsibilities also include assisting with image review and other special projects.</p> <p>Essential Functions (fundamental, crucial job duties performed in a position. include how the person is to perform them including frequency of tasks)</p> <ul> <li>Answers incoming calls and makes any necessary follow up outbound calls.</li> <li>Knowledgeable in the processing of Toll transactions in the system; receives, processes, and deposits payments; updates accounts as to their status; and opens new accounts.</li> <li>Takes credit card payments over the phone for the Good To Go! accounts, noticed transactions, and new accounts.</li> <li>Researches and resolves customer issues.</li> <li>Processes and fills out multiple types of electronic forms.</li> <li>Performs data entry.</li> <li>Documents phone calls and actions in the database.</li> <li>Receives and processes account update requests from inbound phone calls.</li> <li>Troubleshoots situations accurately, quickly and efficiently for customers on the phone.</li> <li>Helps other departments with their tasks when inbound call volume is low.</li> <li>Maintains an above average attendance record.</li> <li>Meets or exceeds productivity standards.</li> <li>Completes daily task in compliance with established policies and procedures.</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=6eba33a738cc73ec2bcb50fe1&ri=9baddac1cad443c083040732f7f79863&job_loc=Rockville%2CMD&q=Customer+Service+Representative&spl=v1%253A1QESHKa6fIBm6ODT%253A%252BMD4YSiJKs3Tfdr2dlfyGA%253D%253D%253AFYjZzirt8%252FA0HvOIp11k0lJrWszwUc9kFQ5UGR3SyLHEyC1UoLm1dTFWTP2X6NHqA1FsmK8A%252FifVmjHB%252B61XE7Bf%252BaZuBurf7dio0Wnt25a%252BYqTlFdhfmdool12SwHUb30OosQ%253D%253D&encrypt=0&l=%2C+&query_category_id=130000&t=simplyhired.com&jobkey-30060814834/" class="blue-link" target="_blank">ASHA Virtual Career Fair April 10, 2024 6:00 9:00 p.m., ET</a></p> <p class="similar-job-company">ASHA Virtual Career Fair - 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<span class="text-muted">Sterling, VA</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Ducks Unlimited
The Customer Service Representative (CSR) reports to the Call Center Supervisor and assists customers with new-account enrollments, payments, inquiries, and toll bill-related questions over the phone. Additional responsibilities also include assisting with image review and other special projects.
Essential Functions (fundamental, crucial job duties performed in a position. include how the person is to perform them including frequency of tasks)
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VIRTUAL ASSISTANT/DATA ENTRY JOB VACANCY!
AMAZING GRACE MANAGEMENT COMPANY - Ashburn, VA
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Apply to jobs on the go with Proven mobile
Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
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2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 16711 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 453933 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 16711 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 453933 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 25640 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 25640 LIMIT 1 | 1 | 1 | 1 |