28182 57109

Housekeeping Turndown Attendant (1) Full Time

The Waterfront Beach Resort, A Hilton Hotel

Jul 09, 2019 - Orange County


Seeking a highly skilled and effective Turndown Attendant to join our team!

The position requires a great understanding of hospitality and what is required to exceed our guest’s expectations. This position will clean, stock and provide turn-down service for guest rooms to ensure cleanliness and guest satisfaction. Assist Lobby Attendant in delivering guest requests.

Responsibilities Include:

  • Provide turn-down service by partially removing and storing bedspread, replenishing amenities, linens, and supplies and filling ice bucket as preferred by guest.
  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.
  • Strip and make beds, changing bed linens.
  • Dust all furniture, pictures, drawers, window ledges, and shelves.
  • Replenish amenities, linens and supplies in guest room.
  • Vacuum room, and empty trash.
  • Sign for room keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify cleaning completion.
  • Assist Lobby Attendant in delivering items requested by guests.
  • Assist Lobby Attendant in public areas as needed.

Position Requirements:

  • Knowledge of chemical cleaning agents and operation of various cleaning equipment.
  • Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time.
  • Ability to under and follow directions, and perform job functions with limited supervision.
  • Maintain a commitment to consistently provide friendly service, and consistently providing the highest quality product and value to every guest on every occasion.

Position will be required to work varied schedule that may include evenings/nights, weekends and holidays.

High school graduate or equivalent preferred. Previous experience preferred but not required. Interested applicants, please submit your resume.

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