Customer Service Representative

We are an established, world-wide manufacturing company downtown, seeking a well-groomed, energetic, organized, detail-oriented, reliable team player with excellent communication and computer skills who has a "CAN DO ATTITUDE". This individual will provide customer service/clerical support to the President's Office and provide the HR department with front-office reception relief and related HR duties during lunch and vacations & absences.

This is a full-time position, 40 hours per week from 9:00am to 5:00pm (with a 1 hour break inbetween from 1-2pm)

PRIMARY RESPONSIBILITIES include
•    Maintain a welcoming environment for customers
•    Answer & direct phone calls, take accurate messages and relay them quickly.
•    E-mail regular correspondence and technical documents with high accuracy
•    Handle all reception & HR admin activities when relieving (greet guests, sort mail, act as an information resource to other members.
•    Assist with on-boarding new employees
•    Set up appointments for job applicants
•    File, collate and fax various documents, some containing confidential information

QUALIFICATION AND REQUIREMENTS include:
•    High School Diploma, some college highly preferred
•    Must have at least 2 years' recent & related administrative & reception experience in a BUSY OFFICE.
•    Must have VERY GOOD COMPUTER SKILLS -- MS Word, PowerPoint, Outlook & Excel (to create spreadsheets).
•    Must have an EXCELLENT TELEPHONE MANNER
•    Must have the ability to MULTI-TASK & work on assignments requiring ATTENTION TO DETAILS including working with technical data sheets.
•    Must be a PROFESSIONAL, WELL-GROOMED & RELIABLE TEAM PLAYER with INTEGRITY & a HIGH WORK ETHIC.
•    Must have EXCELLENT VERBAL & WRITTEN COMMUNICATION SKILLS.
•    Must be AVAILABLE ON SHORT NOTICE to work more hours or alternate hours, if needed.
•    Must have an EXCELLENT ATTENDANCE RECORD.
•    Must have EXCELLENT ORGANIZATIONAL SKILLS.
•    ONLY LOCAL CANDIDATES WILL BE CONSIDERED.