Operations Manager - Fulfillment

Restaurant Cheetah Group, Inc.

Nov 21, 2017 - Eastside

Reporting into the General Manager, the Operations Manager will be responsible for the daily activities overseeing fulfillment and distribution of products and will be responsible for meeting revenue goals in order to ensure profitability. The Operations Manager has varied tasks associated with fulfillment, staffing, customer complaints, and customer service.

               Ensure core operational requirements are met by scheduling employees for shifts and managing employee activities during those shifts.  Managing employees includes coaching, counseling, and disciplining employees as well as planning, monitoring, and appraising job results

              Achieves core KPI’s set by senior management, analyzing variances and initiating corrective actions.

              Identifies current and future customer requirements by establishing rapport with sales team and actual customers and other persons in a position to understand service requirements.

                  Protects employees by providing a safe and clean work environment.

               Maintains the stability and reputation of the organization by complying with employment laws and other legal requirements.

                  Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

                  Contributes to team effort by accomplishing related results as needed

                  Manages relationship with our 3rd part logistics provider.

                  Insures staffing levels are adequate to maintain productivity



                  Bachelor's Degree, Masters preferred

                  Experience in high volume, fulfillment or manufacturing environment required

                  At least three (3) years’ experience in operations, specifically within the food retail or manufacturing environment

                  Excellent interpersonal, communications, organizational and management skills required.

                  Excellent Microsoft Suite Skills (Excel, Outlook, Power Point, Access).

                  Great interpersonal skills dealing with vendors, customers and staff.

This  job  description  reflects  the  current  assignment of  essential  functions and  is  not  meant  to  be  all-inclusive. Duties and responsibilities  may  be assigned  or  reassigned to this job at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons.


This employer is an EOC, minorities are encouraged to apply.  Send resumes with a cover letter to address listing provided.

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