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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Radford University</strong> is currently looking for skilled, proactive, and motivated individuals in <strong>Chesapeake</strong>. We want someone to play an integral role in our team by becoming our newest <strong>Front & Help Desk/Office & Admin Assistant</strong>. We offer a friendly and dynamic work space where you can truly fulfill yourself. This is a great opportunity for candidates seeking a challenging and rewarding role!</p> <p><br /><strong>The successful candidate will be required to:</strong> <br />Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.</p> <p> </p> <p><strong>Responsibilities:</strong> <br />*Operate computers or computerized equipment.<br />*Enter information into databases or software programs.<br />*Select resources needed to accomplish tasks.<br />*Record personnel information.<br />*Operate office equipment.<br />*Report maintenance or equipment problems to appropriate personnel.<br />*Record information from meetings or other formal proceedings.<br />*Issue documentation or identification to customers or employees.<br />*Distribute materials to employees or customers.<br />*Execute sales or other financial transactions.</p> <p> </p> <p><strong>Qualifications:</strong> <br />*Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br />*Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br />*Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.<br />*Speaking - Talking to others to convey information effectively.<br />*Time Management - Managing one's own time and the time of others.<br />*Service Orientation - Actively looking for ways to help people.</p> <p><br />This position offers an excellent opportunity to contribute to the success of a flourishing business. If your profile meets the aforementioned criteria, we would be pleased to have you on board!</p> <p>We welcome and encourage applications from individuals of all groups, regardless of race, colour, gender, religion, sexual orientation, age, family status, ethnicity, political beliefs or affiliation, or other protected category.</p> <p>We thank all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted.</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=72b84ce56b6c73edddebf3ed1&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Virginia+Beach%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253ASiXQbUmba9d9huPM%253ApzIL2DC42rBv%252BHs71FtgyA%253D%253D%253A3E7vcOCe7f35DxEj4m75J1TAgwgPLzisZpnR%252BcUco%252F8l9RMmxjvu72ug%252BQpbUqLotFg3QI5s5%252BeaoB%252BCJ992cMFL9rtKq%252BEaGGg6bprtmuDltHZdPm21c6%252FVYHnd4N1M9I5Ifq1FBFW69waqJ%252BU%253D&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-30226531555/" class="blue-link" target="_blank">Patient Access Rep I</a></p> <p class="similar-job-company">Sentara Health - 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<span class="text-muted">Portsmouth, VA</span></p> <p class="text-muted similar-job-date"> 7 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Sentara Health' ), 'UtZipcode' => array( 'city' => 'Virginia Beach', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=72b84ce56b6c73edddebf3ed1&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Virginia+Beach%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253ASiXQbUmba9d9huPM%253ApzIL2DC42rBv%252BHs71FtgyA%253D%253D%253A3E7vcOCe7f35DxEj4m75J1TAgwgPLzisZpnR%252BcUco%252F8l9RMmxjvu72ug%252BQpbUqLotFg3QI5s5%252BeaoB%252BCJ992cMFL9rtKq%252BEaGGg6bprtmuDltHZdPm21c6%252FVYHnd4N1M9I5Ifq1FBFW69waqJ%252BU%253D&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-30226531555/', 'title' => 'Patient Access Rep I', 'description' => '<b>City/State</b> <br>Virginia Beach, VA<br><br><b>Overview</b><br><br><b>Work Shift</b> <br>Second (Evenings) (United States of America)<br><br><b>Sentara Health</b> is currently seeking a <b>Patient Access Representative </b>at our <b>Sentara Virginia Beach General Hospital </b>in Virginia Beach, Virginia.<br><ul><li><b> Up to $1,500Sign-On Bonus for Qualified Candidates! </b></li></ul><br><br><b>Hours/Shift:</b> Full-Time Days<br><br><b> Sentara </b><b> Benefits: </b><br><br>We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) <br><ul><li><b> Join </b><b>our team!</b> Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara<b> Employer of Choice </b> for over <b>ten years</b>. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.</li></ul><br><br>Click here to learn more about Our Team Beach Family at Virginia Beach General Hospital. <b></b> <br><br><b> Position Overview: </b><br><br>As a<b> Patient Access Rep </b>with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.<br><br>Click <b> </b> to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.<br><br><b> Education Required: </b><br><br> High School Diploma <br><br><b> Experience Required: </b><br><br>Two Years of Customer Service <b>and/or</b><br><br>Two Years of Data Entry<br><br><b>*</b>Associate or bachelor s degree in <b>Lieu of two years of experience</b>*<br><br><b> Skills Required: </b><br><br> Proficiency in Keyboarding <br><br><b> K </b><b> eywords: </b> #INDEED, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster <br><br><b>Job Summary</b><br><br>The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. During the registration process, the Patient Access Rep will explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They also explain and collect co-payments, deposits, and outstanding balances and perform the transactions securely. In most areas, the Patient Access Rep is the first point of contact for patients and provide the first impression of Sentara. They greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. The Patient Access Rep may also perform scheduling, pre-admission, and discharge duties and provide supervision and patient information updates to families in waiting rooms.<br><br>Two years of customer service and/or data entry experience required. Six months of previous healthcare experience a plus. Associate's or Bachelor's degree can be considered in lieu of two years of experience.<br><br>Knowledge of third party payers, ICD-9/ CPT coding and medical terminology preferred. Interpersonal skills necessary in order to successfully gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. Demonstrated proficiency in computer keyboarding skills required. <br><br>Extensive training provided for entry-level candidates and opportunities for advancement provided.<br><br><b>Qualifications:</b><br><br>HS - High School Grad or Equivalent (Required)<br><br>Customer Service, Data Entry<br><br><b>Skills</b><br><br>Active Listening, Critical Thinking, Persuasion, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management<br><br>Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.<br><br>Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.<br><br>In support of our mission to improve health every day, this is a tobacco-free environment.', 'post_date' => '2024-04-19T00:03:58Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'AD | Jobs2Careers.com' ), 'UtZipcode' => array( 'city' => 'Portsmouth', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=3da8d7558cdc73e92ce248e31&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Portsmouth%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253AXLl%252FrElvBNZm2NsF%253AQJqgK9BYUSYu0S8XBlF6rQ%253D%253D%253AQEcZYScFL7kQvTYiPFd2GI9%252BLBcZyoAx8VuX%252Ft%252BGjSvoaT10k3t6XMzwWfX4nv0CBaQ7N5saS9iHjQQg6Q3kuijLLVSzqJOoa15RC716nQJ0C69zJ6M3Y%252B1tr16wZyZ8vJ6m5Pvk%252BF0bR4WO&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-17056958957/', 'title' => 'Find Receptionist, Entry Level, & Hourly Jobs Near You', 'description' => 'Apply to Full Time Receptionist Positions Hiring Immediately. Great Benefits. Top Pay. Apply Today!', 'post_date' => '2024-04-10T06:43:59Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Norfolk Sheraton' ), 'UtZipcode' => array( 'city' => 'Norfolk', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=721c2929293c73edd7adaf291&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Norfolk%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253AZTM%252FpaDXFYhOqzoi%253AWkqJYorBjymj3Nm3TsWwjA%253D%253D%253AltHrM6LtWIjynAEP3JL8Z5as0d5AtiAWcODmtnJ8kI2IqG1igR5n5kjBA%252BdjI9DtkPvdgQDeQsB%252BiJy9f1k01n4b8%252BShvmGXpUzSQ93eHMgv0k6%252Fs2EH6m3D8wnJfCbVgmQ%253D&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-30121781543/', 'title' => 'Assistant Front Office Manager', 'description' => '<p style="text-align:left"><u><b>Hotel:</b></u><b> </b></p>Norfolk Sheraton<h3></h3><p style="text-align:inherit"></p>Assistant Front Office Manager<h3></h3><p style="text-align:inherit"></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><span class="emphasis-3"><b>Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence </b></span></h1><p></p><p></p><p><b>Profile:</b><br />Telecommute: No<br />Bonus Eligible: No<br />Direct Reports: No<br />Reports To: Front Office Manager <br />Equipment: Uniform<br /> <br /><b>Primary Purpose:</b><br />The primary purpose of the Assistant Front Office Manager is to ensure that guests have an excellent hotel stay experience while performing front desk duties and directing front desk staff to greet guests, process check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests as per brand and Atrium standards. </p><p></p><p><b>Work Performed:</b></p><p>The Assistant Front Desk Manager will be tasked with the following duties, responsibilities, and assignments:</p><ul><li>Create a best in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, and increasing guest loyalty;</li><li><span>Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner;</span> Ensure that Associates are meeting guest needs and appropriately responding to guest concerns. Escalate guest concerns as appropriate;</li><li>Help ensure financial goals of the department are being met through well managed stock, cost controls, and schedules;</li><li>Supervise the front desk staff by ensuring opening and closing task checklists as assigned during the three shifts are completed;</li><li>Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions;</li><li>Handle cash and credit card transactions and process guest accounts;</li><li>As needed, fulfill all job responsibilities expected of Night Auditor, Shuttle Driver and Concierge Attendant;</li><li>Deputize in the absence of the Front Office Manager;</li><li><span>Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and </span></li><li>Any and all other work as required to complete the primary purpose of the position.</li></ul><p></p><p><b>Qualifications:</b></p><p></p><p><b>Required Prior Experience:</b></p><p>Prior customer service experience</p><p></p><p><b>Preferred Prior Experience: </b></p><p>Hospitality industry experience preferred</p><p></p><p><b>Required Education:</b></p><p>High School Diploma or equivalent</p><p></p><p><b>Preferred Licenses/ Certification:</b></p><p>Valid state driver s license and adhere to all company guidelines regarding moving violations.</p><p></p><p><b>Required Technology:</b></p><p>Use computers and computer systems (including hardware and software) to enter data, or process information</p><p></p><p><b>Physical:</b></p><p>Able to lift a minimum of 50lbs occasionally</p><p>Able to stand and/or walk for duration of schedule shift</p><p></p><p><b>Other:</b></p><p>Able to read, write and communicate effectively in English </p><p>Must be flexible to working days, early mornings, evenings, nights, weekends, and holidays</p><p></p><p><b>Competencies:</b></p><p></p><p><b>Organization</b></p><p>Can marshal resources (people, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently. Arranges information in a useful manner.</p><p></p><p><b>Customer Focus</b></p><p>Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.</p><p></p><p><b>Managing Diversity</b></p><p>Treats reports equitably; acts fairly; has candid discussions; doesn t have a hidden agenda; doesn t give preferential treatment.</p><p></p><p></p><p></p><p></p><p style="text-align:inherit"><span><span><span><span><span><span><span class="WEY2">__________________________________________________</span></span></span></span></span></span></span></p><p style="text-align:left"><span>When you re an Atrium Associate, you re a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:</span></p><ul><li><b><span>Daily Pay</span></b></li><li><b><span>Significant Travel Discounts on Marriott and/or Hilton properties</span></b></li><li><b><span>401k Plans</span></b></li><li><b><span>Medical Insurance</span></b></li><li><b>Other property specific benefits</b></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><span>Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven </span>associates.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"><span><span><span><span class="WEY2">_____________________________________________</span></span></span></span></p><h3><i><span>Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</span></i></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3><i>Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</i></h3><p style="text-align:inherit"></p><h3><i><span><span>Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y proh be la discriminaci n y el acoso de cualquier tipo sin distinci n de raza, color, religi n, edad, sexo, origen nacional, estado de discapacidad, gen tica, estado de veterano protegido, orientaci n sexual, g nero de identidad o expresi n, o cualquier otra caracter stica protegida por las leyes federales, estatales o locales. </span></span><span><span>Esta pol tica se aplica a todos los t rminos y condiciones de empleo, incluido el reclutamiento, la contrataci n, la colocaci n, la promoci n, la terminaci n, el despido, el retiro, la transferencia, las licencias, la compensaci n y la capacitaci n.</span></span></i></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3>Notice of candidate Privacy Rights: <span><span><span class="WEY2"></span></span></span></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>', 'post_date' => '2024-04-09T21:14:20Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Apex Focus Group' ), 'UtZipcode' => array( 'city' => 'Portsmouth', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=2ec70bffd41c73e81a1f82461&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Portsmouth%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253AaHvmaKh6d1jnNcpo%253AwN3S6XjXSWdjZRwfm0BSdQ%253D%253D%253AOmvZCGf5Fjy5HiNHqOcQbFyX3OFToQ9QH0bexcwe3P%252BB5%252B9mqBfXCcBXVqO5ab%252F0Agi5LV8fVMBHQmmOTdKfWd43OAg2XWQTD1NZpsjtobKBctSUzI32Zz4%253D&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-12047602826/', 'title' => 'Data Entry Clerk Work From Home - Part-Time Focus Group Participants ($750/Week)', 'description' => '<p>Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $750/week in your spare time. Must register and apply to see if you qualify.</p>', 'post_date' => '2024-04-15T06:34:50Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'NexRep' ), 'UtZipcode' => array( 'city' => 'Portsmouth', 'state_prefix' => 'VA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6eb84e26e34c73ec1debdfd51&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Portsmouth%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253A0yNWTimvhRQTytUq%253A25j0l4ZWg8ONIQhg5wG67Q%253D%253D%253AiXtIWG0bIR5ieIDWU0%252Fg617KT4ZlG4eFlOvEZKzMfYi%252F15s7OE9%252FsOVVoAsmYEEEZcQZOoRs116tLnCGDKxlFTGXlEaW0Uwf8VGfliJLJCxEWfPE0pllDi5dvL04cQjvMhX339GHdfp7EN7w81%252FO&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-29152778523/', 'title' => 'Remote Customer Service Representative English/Spanish | Exp.Req d', 'description' => '<p><strong>Bilingual Customer Service Rep/Enrollment Coordinator Spanish/English - Work From Home</strong></p><p><strong>Status:</strong> Remote, W-9 (Independent Contractor)</p><p><strong><u>Help connect seniors and chronically ill individuals with the homecare resources they need:</u></strong></p><p>As a Bilingual Customer Service Representative, you ll be taking inbound calls in Spanish and English from people who are seeking information about homecare assistance programs that can empower them to remain in the comfort of their own home. You ll help connect them with the support and resources they need by providing program details, explaining requirements, and helping them complete the enrollment process.</p><p>If you re a patient, empathetic individual with good computer skills, fluency in Spanish and English, and a passion for providing outstanding service, this work from home customer service opportunity may be just what you re looking for.</p><p><strong>This remote, flexible opportunity pays independent contractors $14/hour.</strong></p><p><strong> </strong></p><p><strong><u>What You ll Be Doing</u></strong></p><ul><li>Answer incoming calls in Spanish and English</li><li>Provide information about homecare assistance programs</li><li>Explain eligibility and documentation requirements</li><li>Collect application information</li><li>Help customers navigate and complete the enrollment process</li><li>Coordinate with internal and external stakeholders as needed to ensure accurate and timely enrollment</li><li>Research and resolve customer issues</li><li>Document information and outcomes as necessary</li><li>Follow policy and procedure guidelines</li></ul><p><strong><u>About You</u></strong></p><p>At least one year of prior customer care experience is preferred. In addition, successful Customer Service Representatives have the following characteristics:</p><ul><li>Fluency in Spanish and English</li><li>Excellent written and verbal communication skills</li><li>A friendly demeanor</li><li>The ability to interact with emotional patients with patience and empathy</li><li>Strong critical thinking, troubleshooting, and problem-solving skills</li><li>Able to multitask while maintaining attention to detail</li><li>Comfortable discussing money</li><li>Good computer skills, including proficiency with Microsoft Office software and web-based applications</li><li>Able to maintain confidentiality and secure sensitive information</li></ul><p><strong><u>Your Home Office Environment</u></strong></p><p>To be a Bilingual Customer Service Representative, you will need a Windows PC. <em>Chromebooks and Macs <strong>cannot</strong> be used.</em> You will need a computer and equipment meeting the following specifications, at a minimum:</p><ul><li>Internet: High-speed, hardwired internet (no WiFi or satellite)</li><li>Operating System: Windows 10 or 11</li><li>1 GB of free RAM</li><li>Browser: Google Chrome</li><li>Monitor: Dual monitors preferred</li><li>Sound: Sound card (standard on most computers)</li><li>Virus Protection: Up-to-date anti-virus software</li><li>Headset: USB noise-canceling headset</li></ul><p><strong><u>Where NexRep Contracts</u></strong></p><p>NexRep contracts with people in 32 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.</p><p><strong><u>Remote and Flexible</u></strong></p><p>You ll be taking calls and making money from the comfort of your own home.</p><p>Plus, you ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don t. You ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.</p><p>Hours of operation are Monday through Friday, 8:00 AM 6:00 PM EST. You ll have the flexibility to set your own schedule within that block. Peak times are 9:00 AM - 3:00 PM EST, especially on Mondays and Tuesdays, making this a particularly great opportunity for someone with availability at those times.</p><p><strong><u>Pay and Perks</u></strong></p><p>This customer service opportunity pays independent contractors $14 per hour.</p><p>Plus, your remote, independent contractor status allows you to work in the comfort of your own home or anywhere in the US you can meet the office requirements.</p><p>You ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you ll receive:</p><ul><li>One-on-one mentorship</li><li>Free certification and ongoing development opportunities</li><li>The opportunity to earn up to $500 in incentives after successful completion of certification</li><li>The freedom and flexibility to choose your own schedule, within the client s hours of operation</li><li>The chance to achieve better work-life balance</li></ul><p>You ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you ll have the opportunity to earn Perks points. As those points add up, you ll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!</p><p> </p><p><em>Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. 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var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { $("#apply-form-location").append($(".apply-widget")); var height = $("#job-title.job-post-container .inner").height() + 20; $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); $("#show-apply-form").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#show-apply-form").hide(); $(".apply-form-link").hide(); // resizeTitleContainer(); $(".apply-widget").slideToggle(400); }); $("#cover-letter-link").click(function(e) { e.preventDefault(); $("#cover-letter-link").hide(); $("#cover-letter-container").show(); $("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:29762/job_id:43984", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); $("#user_identifier").focus(); }); function processResumeInfo(responseObject) { var message; var showDebug = false if (showDebug) { console.log(responseObject); } responseObject = eval('(' + responseObject + ')'); if(responseObject.result == FAILURE) { $("#deleteMe").parent().css("width", "80px"); $("#submit-btn").button("reset"); if (!responseObject.message) { message = "There was a problem saving your application."; } else { message = responseObject.message; } bootbox.alert(message); } else { window.location.href = "/workers/activate?jid=43984"; } } </script> <div> <a href="#" id="show-apply-form" class="light-green-btn" role="button" title="Apply Now" style="width:100%;">APPLY NOW</a> <div class="clearfix"></div> </div> <div class="apply-widget" style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/29762/43984" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input file"><input type="file" name="data[Worker][resume_file]" id="resume_file" size="14"/></div> </div> <div class="form-group"> <h4>Cover Letter:</h4> <div class="input textarea"><textarea name="data[EmployersJobsRankingsLetter][coverletter]" id="coverletter" class="required" placeholder="Why are you interested in this position? Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Radford University</strong> is currently looking for skilled, proactive, and motivated individuals in <strong>Chesapeake</strong>. We want someone to play an integral role in our team by becoming our newest <strong>Front & Help Desk/Office & Admin Assistant</strong>. We offer a friendly and dynamic work space where you can truly fulfill yourself. This is a great opportunity for candidates seeking a challenging and rewarding role!</p> <p><br /><strong>The successful candidate will be required to:</strong> <br />Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.</p> <p> </p> <p><strong>Responsibilities:</strong> <br />*Operate computers or computerized equipment.<br />*Enter information into databases or software programs.<br />*Select resources needed to accomplish tasks.<br />*Record personnel information.<br />*Operate office equipment.<br />*Report maintenance or equipment problems to appropriate personnel.<br />*Record information from meetings or other formal proceedings.<br />*Issue documentation or identification to customers or employees.<br />*Distribute materials to employees or customers.<br />*Execute sales or other financial transactions.</p> <p> </p> <p><strong>Qualifications:</strong> <br />*Writing - Communicating effectively in writing as appropriate for the needs of the audience.<br />*Reading Comprehension - Understanding written sentences and paragraphs in work related documents.<br />*Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.<br />*Speaking - Talking to others to convey information effectively.<br />*Time Management - Managing one's own time and the time of others.<br />*Service Orientation - Actively looking for ways to help people.</p> <p><br />This position offers an excellent opportunity to contribute to the success of a flourishing business. If your profile meets the aforementioned criteria, we would be pleased to have you on board!</p> <p>We welcome and encourage applications from individuals of all groups, regardless of race, colour, gender, religion, sexual orientation, age, family status, ethnicity, political beliefs or affiliation, or other protected category.</p> <p>We thank all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted.</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=72b84ce56b6c73edddebf3ed1&ri=9bd9be9016c0489f8d35eb9203ed9a02&job_loc=Virginia+Beach%2CVA&q=Front+Help+Deskoffice+Admin+Assistant&spl=v1%253ASiXQbUmba9d9huPM%253ApzIL2DC42rBv%252BHs71FtgyA%253D%253D%253A3E7vcOCe7f35DxEj4m75J1TAgwgPLzisZpnR%252BcUco%252F8l9RMmxjvu72ug%252BQpbUqLotFg3QI5s5%252BeaoB%252BCJ992cMFL9rtKq%252BEaGGg6bprtmuDltHZdPm21c6%252FVYHnd4N1M9I5Ifq1FBFW69waqJ%252BU%253D&encrypt=0&l=Portsmouth%2C+VA&query_category_id=020000&t=simplyhired.com&jobkey-30226531555/" class="blue-link" target="_blank">Patient Access Rep I</a></p> <p class="similar-job-company">Sentara Health - 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<span class="text-muted">Portsmouth, VA</span></p> <p class="text-muted similar-job-date"> 7 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Radford University
Radford University is currently looking for skilled, proactive, and motivated individuals in Chesapeake. We want someone to play an integral role in our team by becoming our newest Front & Help Desk/Office & Admin Assistant. We offer a friendly and dynamic work space where you can truly fulfill yourself. This is a great opportunity for candidates seeking a challenging and rewarding role!
The successful candidate will be required to:
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Responsibilities:
*Operate computers or computerized equipment.
*Enter information into databases or software programs.
*Select resources needed to accomplish tasks.
*Record personnel information.
*Operate office equipment.
*Report maintenance or equipment problems to appropriate personnel.
*Record information from meetings or other formal proceedings.
*Issue documentation or identification to customers or employees.
*Distribute materials to employees or customers.
*Execute sales or other financial transactions.
Qualifications:
*Writing - Communicating effectively in writing as appropriate for the needs of the audience.
*Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
*Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
*Speaking - Talking to others to convey information effectively.
*Time Management - Managing one's own time and the time of others.
*Service Orientation - Actively looking for ways to help people.
This position offers an excellent opportunity to contribute to the success of a flourishing business. If your profile meets the aforementioned criteria, we would be pleased to have you on board!
We welcome and encourage applications from individuals of all groups, regardless of race, colour, gender, religion, sexual orientation, age, family status, ethnicity, political beliefs or affiliation, or other protected category.
We thank all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted.
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Apex Focus Group - Portsmouth, VA
5 days ago
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NexRep - Portsmouth, VA
7 days ago
Apply to jobs on the go with Proven mobile
Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
1 | SELECT `EmployersJob`.`id`, `EmployersJob`.`employer_id`, `EmployersJob`.`ats_url`, `EmployersJob`.`url`, `EmployersJob`.`title`, `EmployersJob`.`craigslist_city`, `EmployersJob`.`craigslist_sub_city`, `EmployersJob`.`craigslist_sub_sub_city`, `EmployersJob`.`craigslist_state`, `EmployersJob`.`open`, `EmployersJob`.`post_date`, `EmployersJob`.`duration`, `EmployersJob`.`anonymous_post`, `EmployersJob`.`compensation`, `EmployersJob`.`zip`, `EmployersJob`.`description`, `EmployersJob`.`unique_name`, `EmployersJob`.`created_date`, `Employer`.`lat`, `Employer`.`lon`, `Employer`.`id`, `Employer`.`company_name`, `Employer`.`company_logo`, `Employer`.`simple_posting_process`, `Employer`.`user_id`, `Employer`.`zipcode`, `Employer`.`city`, `Employer`.`street_address`, `Employer`.`street_address2`, `Employer`.`state`, `UtZipcode`.`zipcode`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) LEFT JOIN `proven_production`.`employers` AS `Employer` ON (`EmployersJob`.`employer_id` = `Employer`.`id`) WHERE `EmployersJob`.`id` = 43984 LIMIT 1 | 1 | 1 | 1 | |
2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 29762 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 702401 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 29762 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 702401 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 43984 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 43984 LIMIT 1 | 1 | 1 | 1 |