44278 53588

Spa Attendant Full Time 02

The Waterfront Beach Resort, A Hilton Hotel

Oct 15, 2018 - Orange County


 

Seeking a highly skilled and effective Spa Attendant to join our team!

Responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. Responsible for keeping the spa areas neat, clean and stocked with all amenities.

Responsibilities Include:

  • Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, and local and hotel standards.
  • Issue spa lockers, robes and slippers to guests and then escort guests to their lockers. Provide tours of the spa and ensure guests are comfortable throughout their visit.
  • Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, replenishing amenities, etc.
  • Be on time for your shift.
  • Acknowledge and greet all guests who enters and leaves spa facilities.
  • Maintain eye contact when addressing external and internal guests.
  • Handle guests’ questions and concerns professionally and courteously.
  • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area.
  • Review guest appointment/schedules as needed.
  • Maintain a positive attitude and contribute toward a quality of work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Requirements:

  • Excellent communication skills (English).
  • Ability to think and respond quickly to issues or guest needs.
  • Ability to handle multiple tasks.
  • Detail oriented.
  • Good interpersonal, organizational and professional skills.
  • Must be flexible and adapt easily.
  • Energetic, enthusiastic and motivational.

Position will be required to work a varied schedule that may include evenings/nights, weekends and holidays.

High School Diploma preferred, second language preferred. At least 1-year experience in the spa or hospitality industry. Experience in a resort or wellness related field preferred. Interested applicants, please submit your resume.

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