44533 54006

Henry's Morning Server (opening March 2019)

The Waterfront Beach Resort, A Hilton Hotel

Nov 08, 2018 - Orange County


 

Service of beverage and/or food in a friendly, courteous and timely manner, resulting in guest satisfaction. Must have extensive food and beverage knowledge to help guide guests through their dining experience in order to provide an experience in accordance with our service standards. As the primary point of contact for guest interactions in the dining room, the server is responsible for selling and serving food and beverages.

Responsibilities include:

Checks and maintains proper set-up and cleanliness of service station before, during and after shift.

Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.

Takes orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks.

Inputs orders into point of sale system to inform bartender an order was made in a timely order.

Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.

Present the guest with the check promptly, thanking them and inviting them to return.

Requirements include:

  • Attend mandatory meetings.
  • Keep work area clean and organized.
  • Complete other duties as assigned by supervisor such as assisting security with disorderly guests.
  • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
  • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Knowledge of the appropriate table settings, service ware and menu items.
  • Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift.
  • Ability to operate beverage equipment such as a blender.
  • Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.

Due to the nature of hospitality, this position must have a flexible schedule allowing holiday and weekend shifts.

Interested applicants please submit your resume.

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