44559 54048

Tax Preparer

Jackson Hewitt Topeka, KS

Nov 11, 2018 - Lawrence


Do you have a passion for helping people and providing the BEST customer service possible? Then consider working as a Jackson Hewitt® tax preparer. With comprehensive training, flexible work schedules, corporate recognition programs and FREE continuing tax education as long as you work for us, Jackson Hewitt Tax Service® gives every employee the tools and support needed to succeed. And, tax preparation is an exciting field that is always in demand.
As a Jackson Hewitt Tax Pro, you'll be the face of the Company to each and every client that walks into our office.

Our Tax Pros provide outstanding customer service and quality tax preparation, while maintaining all company policies and procedures. This position regularly works with information of a sensitive, highly confidential nature and requires a working knowledge of income taxes.

MAJOR RESPONSIBILITIES:
•Greet all clients in a friendly and professional manner; make customers feel welcome and comfortable.
•Conduct a thorough in-person tax interview with potential clients, using the company's proprietary tax software application.
•Provide details to clients on products and services available to them at the time of the interview.
•Complete all related tax forms in accordance with policies and in compliance with legislation and regulations.
•Contact clients for additional information, as necessary, to ensure accurate completion of tax returns.
•Audit all tax return forms for accuracy and completeness (i.ie names, identifying numbers, and client signatures).
•Research tax-related questions and issues and respond to clients in a timely manner.
•Monitor on-site client volume and advise supervisor when additional tax preparers are required.
•Maintain a positive attitude and all customer-service standards and productivity levels as set by the Office Supervisor.
•Maintain office image; keep work area neat and clean.
•Resolve client complaints and/or work with Supervisor (as needed) to resolve any issues or concerns.
•Perform other duties as required.
•Obtain and maintain a PTIN and any other professional licensing requirements from the IRS and the state.

JOB REQUIREMENTS:

Education: Must have a High School Diploma/GED Equivalent; College Course of study in tax preparation and/or accounting a plus.

Experience/Requirements:

•Previous experience in tax preparation and filing a plus.
•Candidates without tax preparation are welcome to apply, but will be required to enroll in our Tax Course.
•Experienced candidates can "test out" of our Tax Course with a passing score on the Tax School Aptitude Test(TSAT).
•Must pass the Tax Preparer Readiness Test (TPRT) and all other Jackson Hewitt required courses/modules prior to preparing taxes.
•Good communication and commitment to superior interpersonal and customer service skills
•Demonstrates ability to work in a fast-paced business environment
•Ability to work flexible hours
•Must pass an active PTIN from the IRS

Please call 785/331-4577 or email us.

Jackson Hewitt® is an Equal Opportunity Employer M/F/D/V. Most offices are independently owned and operated. Jackson Hewitt is an IRS approved continuing education provider. All Jackson Hewitt employees in good standing are eligible to receive free education and any necessary CE. At this time the only preparers other than CPAs and Attorneys, who are subject to state regulations, required to receive annual continuing education by the IRS are Enrolled Agents, Enrolled Retirement Plan Agents, and Enrolled Actuaries.

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