45357 55642

Hog Island Host

Hog Island Oyster Co - SF

Mar 23, 2019 - City Of San Francisco


 

RESTAURANT HOST

Part-Time

Hog Island Oyster Co. is looking for an enthusiastic Host to join our team.  If you’re looking for a position that will both challenge and reward while working for a Company that takes care of its people, the planet and profits, then we encourage you to apply.  Hog Island Oyster Co. is proud to be a certified B Corp, using business as a force for good.

Live to shuck, shuck to live!

At Hog Island Oyster we aim to cultivate, serve and enjoy the best oyster experience possible. We are a high volume oyster bar/seafood restaurant located in the Ferry Building; a haven for food and beverage in the West Coast food mecca.

What we provide:

  • Competitive pay
  • Employee discounts
  • Generous medical and dental plans
  • 401k retirement plan with Company matching funds
  • Pre-tax Flexible Spending Accounts (FSA)
  • Paid vacation & sick time
  • Paid time to volunteer in the community

 

What we require:

  • Teamwork and outstanding communication skills
  • Warm, personable, and engaging customer service skills
  • 2 years of experience as a Host in a fast paced environment
  • A proactive, punctual, and communicative work style
  • Ability to multitask, work and think efficiently, and be quick on your feet
  • Confident and comfortable with delegation, as well as receiving instruction
  • Basic understanding of oysters is helpful and a willingness to learn about them is imperative
  • Knowledge of table service and POS systems is a plus
  • Must be at least 18 years of age
  • The physical ability to stand for up to 10 hours per day and lift up to 50 pounds

 

What are the job duties:

The Host will be responsible for planning the night's seating based on length of line, turn times, and guest preferences. Our host will also be someone who enjoys building relationships through thoughtful engagement and is always excited to go above and beyond to create memorable experiences for every guest.  The job also requires:

 

  • Representing the intent and reputation of Hog Island to every guest.
  • Seating guests, with a strategy, via a line system, as we do not take reservations.
  • Using good judgement at all times to maintain guest satisfaction.
  • Calming impatient people and managing/mitigating their expectations.
  • Processing To-Go orders from start to finish, including payment processing.
  • Serving beverages and adhering to all ABC guidelines
  • Adhering to company policies and modeling ethical behavior.

 

We help and take care of each other, our customers, our communities and our planet, and we have FUN doing it, so come and join us.

 

At Hog Island Oyster Co. we stand for oysters, diversity and equality! This means cultivating a work place free from discrimination and harassment of any kind, and providing equal employment opportunities for all. People of all backgrounds and interests are welcome in our family. Shall we set a place at the table for you?

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