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You will offer your assistance to give customers the most pleasant experience possible in our store.</p> <h3>Customer Service Clerk Job Responsibilities and Duties</h3> <ul> <li>Record all customer requests and forward those requests to the proper departments</li> <li>Resolve billing issues and determine the source of the problem to ensure it does not occur in the future</li> <li>Answer all customers’ questions and provide relevant information</li> <li>Record payments and collect revenue</li> <li>Partake in educational opportunities in order to update your knowledge regarding customer service related responsibilities</li> <li>Make sure that all products are delivered to customers in a timely manner</li> <li>Ensure the standards set forth by the company are maintained by all personnel at all times</li> <li>Recommend changes that could provide a better experience to customers</li> </ul> <h3>Customer Service Clerk Skills and Qualifications</h3> <ul> <li>Ability to multitask</li> <li>Communicate well verbally</li> <li>Conflict resolution skills</li> <li>Basic math proficiency</li> <li>Customer service</li> <li>Dedication to quality</li> <li>Quickly solve problems</li> <li>Listen well</li> </ul>', 'unique_name' => '', 'created_date' => '2019-07-03 19:23:52' ), 'Employer' => array( 'lat' => '0.00000000', 'lon' => '0.00000000', 'id' => '31094', 'company_name' => 'INTELLITREX', 'company_logo' => 'w15617424921151767209_small.jpg', 'simple_posting_process' => '1', 'user_id' => '730208', 'zipcode' => '20602', 'city' => 'Waldorf', 'street_address' => '14 Irongate Dr', 'street_address2' => '', 'state' => 'MD' ), 'UtZipcode' => array( 'zipcode' => '30301', 'city' => 'Atlanta', 'state_prefix' => 'GA' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ), 'is_swinomish' => false, 'is_hiring' => (int) 1, 'page' => '', 'success' => (int) 0, 'broadcast' => (int) 0, 'external_job_board' => '', 'is_worker' => false, 'isMobile' => false, 'isWorker' => false, 'isSales' => false, 'isEducator' => false, 'adminLoggedIn' => false, 'isEmployer' => false, 'loggedIn' => false, 'isFacebookAppUser' => false, 'campaign' => 'NONE', 'content_for_layout' => ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Customer Service Rep"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/45983?ref=57059"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. You will offer your assistance to give customers the most pleasant experience possible in our store.</p> <h3>Customer Service Clerk Job Responsibilities and Duties</h3> <ul> <li>Record all customer requests and forward those requests to the proper departments</li> <li>Resolve billing issues and determine the source of the problem to ensure it does not occur in the future</li> <li>Answer all customers’ questions and provide relevant information</li> <li>Record payments and collect revenue</li> <li>Partake in educational opportunities in order to update your knowledge regarding customer service related responsibilities</li> <li>Make sure that all products are delivered to customers in a timely manner</li> <li>Ensure the standards set forth by the company are maintained by all personnel at all times</li> <li>Recommend changes that could provide a better experience to customers</li> </ul> <h3>Customer Service Clerk Skills and Qualifications</h3> <ul> <li>Ability to multitask</li> <li>Communicate well verbally</li> <li>Conflict resolution skills</li> <li>Basic math proficiency</li> <li>Customer service</li> <li>Dedication to quality</li> <li>Quickly solve problems</li> <li>Listen well</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=77dbbba6377c73edd0e4e19e1&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Atlanta%2CGA&q=Customer+Service+Rep&spl=v1%253AMMUCeff7SXLc1wu7%253AvD0A%252B%252FbBt82M8BHzqH5pSA%253D%253D%253Ac1GQRa7MFrckMB8iB3B75Zq1SKXOmR%252FB%252BohCT%252ByYS3lxZXmFDGwGfcwOkcDBl2XHJtb9YwKY9CaeqiRgesUHXVcgTNnJXhEU9NmAYyTrD%252Fz0t3O5NRosUI2kP%252BCmtMh8TDNdXX7HlOoxRe2Z&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30143361746/" class="blue-link" target="_blank">Customer Service ( Remote work ,No Vaccination Required)</a></p> <p class="similar-job-company">Path Arc - 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<span class="text-muted">Atlanta, GA</span></p> <p class="text-muted similar-job-date"> 2 hours ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Path Arc' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=77dbbba6377c73edd0e4e19e1&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Atlanta%2CGA&q=Customer+Service+Rep&spl=v1%253AMMUCeff7SXLc1wu7%253AvD0A%252B%252FbBt82M8BHzqH5pSA%253D%253D%253Ac1GQRa7MFrckMB8iB3B75Zq1SKXOmR%252FB%252BohCT%252ByYS3lxZXmFDGwGfcwOkcDBl2XHJtb9YwKY9CaeqiRgesUHXVcgTNnJXhEU9NmAYyTrD%252Fz0t3O5NRosUI2kP%252BCmtMh8TDNdXX7HlOoxRe2Z&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30143361746/', 'title' => 'Customer Service ( Remote work ,No Vaccination Required)', 'description' => 'The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.<br><br><strong>Customer Service Job Duties And Responsibilities<br><br></strong><ul><li>Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience</li><li>Answer and manage incoming calls, emails, chats, and/or interactive voice response systems</li><li>Ability to learn and follow all customer service procedures and policies</li><li>Strive to meet and go above personal and team target goals</li><li>Record, organize and file customer interactions and account changes</li><li>Able to up-sell if needed</li><li>Able to schedule call back and appoints to resolve customer needs<br><br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Previous experience in customer support, client services, sales, or a related field</li><li>Excellent at communicating over the phone and other communication platforms</li><li>Basic computer skills and experience</li><li>Able to multitask</li><li>Excellent time management and prioritization skills</li><li>Ability to listen actively, relay information, and answer questions and/or concerns</li><li>Customer-focused for positive customer experience and resolution</li><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)<br><br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)</li></ul>', 'post_date' => '2024-04-18T15:25:33Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'DoorDash' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=77e71957d35c73edd32ece801&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Atlanta%2CGA&q=Customer+Service+Rep&spl=v1%253AAudUHDlEMnfA6527%253A8H3JZYRtQ8gzLYDecBg1qw%253D%253D%253AhHE5Jl9Y8jfpDBLJuFb%252FPuFd7k%252BHCdtoj%252ByJfjtWRp8AzlD0k%252FjyeB0%252B4f%252F%252BiTFudvKxS1F73NwHLWfYiF2oDGTRi%252F3IkdG7doYTuuGFgxr2A10nZxQiRr7DW0wu4CSjHHsp1mv4klyx53bH%252FJ8%253D&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30180706256/', 'title' => 'Restaurant Delivery', 'description' => '<p><strong>Your time. Your Goals.</strong></p><p><strong>What is DoorDash</strong></p><p>Available in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.</p><p><strong>As a Dasher</strong>, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It s that simple. You can even sign up and begin working that same day. With Dasher Direct, you can also get paid the same day!</p><p><strong>Why deliver with DoorDash</strong></p><ul><li><strong>Choose your own hours:</strong> When and where you work is totally up to you.</li><li><strong>Freedom to dash anywhere:</strong> Deliver near your home or in a city you're just visiting.</li><li><strong>Easy to get started: </strong>Don't worry about car inspections or vehicle restrictions. Just sign up and receive everything you need to start earning.</li><li><strong>Receive deliveries right away: </strong>Once approved, log on to the Dasher app to receive nearby orders immediately.</li><li><strong>Know how much you'll make:</strong> Clear and concise pay model lets you know the minimum amount you will make before accepting any order</li><li><strong>Don t wait for pay: </strong>Get paid the same day you dash, automatically and with no deposit fee - ever.</li><li><strong>Earn extra money for your goals: </strong>Achieve your short-term goals or long-term dreams by driving or biking with DoorDash.</li></ul><p><strong>Sign Up Details</strong></p><p><strong>Requirements</strong></p><ul><li>18 or older</li><li>Any car, scooter, or bicycle (in select cities)</li><li>Driver's license number</li><li>Social security number (only in the US)</li><li>Final Step: consent to a background check</li></ul><p><strong>How to sign up</strong></p><ul><li>Click Apply Now and complete the sign up</li><li>Get the app and go</li></ul>', 'post_date' => '2024-04-15T17:17:21Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Staff Financial Group' ), 'UtZipcode' => array( 'city' => 'Roswell', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=770da7e0bebc73eddd8525f61&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Roswell%2CGA&q=Customer+Service+Rep&spl=v1%253AzcsDxwnxrQXhmozs%253A75vZY9bvS9uQrJyeqXBO%252BA%253D%253D%253A2TPaXOo02MfHSG2ddpkvkC8JIBixM6tHeY9aA3n0bTurDu5NN7EOhWMqV31qT76ntvFxKRwDAeD234BR44GAoNoUv1w%252FKwDRYzKEPaN%252FkBH5N0tW3hFekliFQws7rlIBGCVfWHMjwFy0qEvc&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30225035002/', 'title' => 'Customer Service Representative - Roswell', 'description' => '<p><strong>Job Title: Customer Service Representative (Banking)</strong></p><p><strong>Job Overview:</strong></p><p>We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in our banking department. The ideal candidate will be responsible for providing exceptional service to our clients, handling account-related inquiries, and assisting with account opening and closing procedures.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide excellent customer service to clients through various channels, including phone, email, and in-person interactions.</li><li>Assist clients with inquiries related to account opening, account closures, and general banking transactions.</li><li>Process account applications and documentation efficiently and accurately.</li><li>Educate clients on banking products and services, helping them make informed decisions.</li><li>Resolve customer issues and complaints in a timely and effective manner.</li><li>Collaborate with other departments to ensure smooth account transactions and resolve complex issues.</li><li>Stay updated on banking policies, procedures, and regulatory requirements.</li></ul><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent; degree in business, finance, or related field is a plus.</li><li>Proven experience in customer service, preferably in a banking or financial services environment.</li><li>Strong communication and interpersonal skills.</li><li>Knowledge of banking products and services.</li><li>Familiarity with regulatory requirements related to banking transactions.</li><li>Attention to detail and accuracy in handling customer information.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Proficiency in basic computer applications and banking software.</li></ul>', 'post_date' => '2024-04-18T15:24:50Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Lincoln Property Company' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=770db41cbf8c73eddd841a361&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Atlanta%2CGA&q=Customer+Service+Rep&spl=v1%253AF3GyrpKmy5Mx0xb8%253AA0sshrMX4f9PyNiRccKs%252Fw%253D%253D%253ATyZRVc6Cdv1E0WYczL640A6Dn7tQz%252FsbM8FQFEYGFqg5ea2UVefaYotdKO6dNB4OqWZalCw8fw0hOMr1GhxNMNe4ZdQok3UZ%252BECWEPf4iPBPf2HeeKWRo1HzUt4Bq7q810uoY2ghXUaUdjio&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30225095738/', 'title' => 'Property Administrator', 'description' => '<p>As a <strong>Property Administrator</strong>, you will assist in directing and coordinating activities of on-site management. Assist in effectively implementing procedures; cost controls and policies; maintain good tenant and client/owner relations; assist CE, APM and PM in maintaining invoice records and contacting vendors/setting up accounts. </p><p><br></p><p>Supports in various administrative functions such as preparing and mailing documents; receiving and screening telephone calls and relaying messages. Works with maintenance staff on tenant maintenance calls and overall accountability of the daily use of the Workspace System include but not limited to Service Request, maintaining tenant data, distributing notices and announcements. Can multi-task between several projects.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><br></p><p><strong>General Office</strong> (included, but are not limited to):</p><ul><li>Answer management phones and assist with Tenant needs</li><li>Respond to inquiries by providing routine information and or taking and delivering messages.</li><li>Receive and distribute and review all purchase orders, track purchase orders in Workspace, alert personnel of any problems or unresolved purchase orders, run monthly reports.</li><li>Coordinate special events such as holiday events/parties, welcome lunches, book fairs, blood drives, food drives etc.</li><li>Perform other duties as assigned, some of which may be essential to the job.</li><li>Maintain inventory of office supplies and property staff directory.</li><li>Monitor outside vendors for compliance of contracts and certificate of insurance</li><li>Assist with preparing and administering service agreements</li><li>Establish and maintain record keeping and filing systems; classifies, sorts and files correspondence for tenant files and other documents</li><li>Assist in other property and/or management/office miscellaneous related issues.</li><li>Maintain all office filing systems to ensure all documents are properly filed and sorted to include vendor files, manuals, leases, and records.</li><li>Prepare one-time contracts, send out for signature and follow up for final execution</li><li>Collect and track COI s for tenants and vendors.</li></ul><p><strong> </strong></p><p><strong>Accounting</strong>:</p><ul><li>Responsible for accounts payable, accounts receivable and reporting.</li><li>Organize and code invoices in Workspace</li><li>Track capital invoices and include capital tracker sheets for Manager s approval</li><li>Assist Chief Engineer with update of electrical analysis worksheet as utility invoices come in</li><li>Responsible for issuing Purchase Orders, tracking, and assigning the purchase orders to invoices as they are processed for payment</li><li>Create purchase orders and close them once invoice has been paid/check cut</li><li>Responsible for checking bank balances for tenant deposits</li><li>Applying tenant rents and open credits</li><li>Compiling and reviewing Tenant Billings and other misc. charges</li><li>Provide management team with aged delinquency reports and send late letters on the 6th and 10th of the month. Advise Manager of 60 days past due balances.</li><li>Answer tenant rent questions or disputes</li><li>Record/input monthly rebills to tenants accounts and closing out billable items in Workspace.</li><li>Respond to inquiries by providing routine information and or taking and delivering messages.</li><li>Prepare tenant billbacks and provide to Manager for approval prior to month end close.</li><li>Send out tenant statements</li></ul><p><strong>Lease Administration</strong>:</p><ul><li>Includes preparing billing adjustment form with all pertinent New Lease or Renewal information to send to PM for review and then to accounting for input into MRI.</li><li>Responsible for making sure Lease information is up to date prior to activating leases</li><li>Create new tenant lease file folders</li><li>Maintain and update Tenant Handbook as needed.</li></ul><p><br></p><p><strong><u>Qualifications: </u></strong></p><ul><li>Must have a minimum high school education. Associates, B.A. or B.S. college degree preferred</li><li>Minimum of 2 years previous commercial property management experience</li><li>Experience with MRI, Workspace and Yardi software</li><li>Previous experience in real estate accounting and be familiar with monthly accounting cycle, including an understanding of A/P, A/R, commercial leases.</li><li>Possess professional demeanor and excellent interpersonal skills.</li><li>Have access to reliable transportation and maintain a valid driver's license.</li><li>Computer literate and proficient on MS Word, Excel, PowerPoint,</li><li>Excellent communication skills, both verbal and written</li></ul><p> </p><p><strong>About Lincoln Property Company</strong></p><p>Lincoln Property Company ( Lincoln ) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln s combined management and leasing portfolio on behalf of institutional clients includes more than 510 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 150 million square feet of development since its inception in 1965 and has another $20 billion currently under construction or in the pipeline. For more information, visit: www.lpc.com.</p><p><br></p><p><strong>All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.</strong></p><p> </p><p>By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with LPC's privacy policy.</p>', 'post_date' => '2024-04-18T15:25:58Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'CAI' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=770cdb82317c73eddd92e3de1&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Atlanta%2CGA&q=Customer+Service+Rep&spl=v1%253AErhUNSswKTlPRl4%252B%253AYZuKPxjsYE3ZPoDGgYtZIw%253D%253D%253AA9D%252B9c8AzMK2l3Tc3OAVZko0SEKTl2AldYTY0FfVg48uxx9jNblqsPDpPp%252FqZp3rjDACjOpBYD5DVRIJVwCXlvqs%252BHKo%252FvbMorwXY6Ql57C%252BMjw1xWU%252BW19Q80I45K2PGg5Nrw%253D%253D&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30226068754/', 'title' => 'Call center Agent', 'description' => 'Call center Agent<p><b>Req number:</b></p>R2392<p><b>Employment type:</b></p>Full time<p><b>Worksite flexibility:</b></p>Remote<p><b>Job Summary</b></p>As a Call Center Agent you will respond to individuals seeking information about a variety of reasons such as but not limited to general COVID-19 questions, vaccinations and testing, and other public program questions via phone, email, or text message.<p><b>Job Description</b></p><p></p><p></p><p>We are looking for a <b>Call Center Agent</b> to respond to individuals seeking information about a variety of reasons such as but not limited to general COVID-19 questions, vaccinations and testing, and other public program questions via phone, email, or text message<b>.</b> This position will be <b>full-time</b>and <b>onsite.</b></p><p></p><p><b>What Youll Do</b></p><ul><li><p><span>Work Schedule: Monday thru Friday from 8am to 5pm EST</span></p></li><li><p><span>Previous patient interaction or call center experience preferred</span></p></li><li><p><span>Experience in health care, to include community health worker training, cultural competency and health messaging is preferred</span></p></li><li><p><span>Actively and skillfully identify primary concerns of the caller and utilize available resources to address issues with the caller, avoiding medical advice or opinions</span></p></li><li><p><span>Excellent reading comprehension, listening, verbal and written communication skills</span></p><p></p></li></ul><p></p><p><b>What You'll Need</b></p><p><span>Required:</span></p><ul><li><p><span>Community health worker education or training (i.e. medical assistant, nurse coursework, social worker, case worker, etc)</span></p></li><li><p><span>Knowledge of HIPAA rules/laws</span></p></li><li><p><span>Ability to communicate effectively and positively by phone, email and text message to a variety of community residents</span></p></li><li><p><span>Maintain up-to-date knowledge of pertinent general health topics</span></p></li><li><p><span>Proficiency in Microsoft Office Suite</span></p><p></p></li></ul><p><span>Preferred:</span></p><ul><li><p><span>Previous call center experience</span></p></li><li><p><span>Bachelor's Degree in Healthcare or related field</span></p></li><li><p><span>Bilingual</span></p></li><li><p><span>HIPAA certification</span></p></li></ul><p></p><p></p><p><b>Physical Demands</b></p><ul><li><p><span>Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards</span></p></li><li><p><span>Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.</span></p></li><li><p><span>Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor</span></p></li></ul><p></p><p></p><p><b>Reasonable Accommodation Statement</b></p><p>If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to <span><span><span>...@cai.io</span></span></span> or (888) ### ####.</p><p></p><p><b>Equal Employment Opportunity Policy Statement</b></p><p>It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.</p>', 'post_date' => '2024-04-18T20:12:17Z' ) ) ) $title_for_layout = 'Customer Service Rep at INTELLITREX' $metatag_description = 'Customer Service RepINTELLITREX at Proven' $unique_name = 'intellitrex--' $reference_number = '57059' $mobile_image = '' $display_company_title = 'Jobs at INTELLITREX' $employer = array( 'EmployersJob' => array( 'id' => '45983', 'employer_id' => '31094', 'ats_url' => '', 'url' => '', 'title' => 'Customer Service Rep', 'craigslist_city' => 'atlanta', 'craigslist_sub_city' => 'city of atlanta', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Georgia', 'open' => '1', 'post_date' => '2019-07-03 19:25:07', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '30301', 'description' => '<p>You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. You will offer your assistance to give customers the most pleasant experience possible in our store.</p> <h3>Customer Service Clerk Job Responsibilities and Duties</h3> <ul> <li>Record all customer requests and forward those requests to the proper departments</li> <li>Resolve billing issues and determine the source of the problem to ensure it does not occur in the future</li> <li>Answer all customers’ questions and provide relevant information</li> <li>Record payments and collect revenue</li> <li>Partake in educational opportunities in order to update your knowledge regarding customer service related responsibilities</li> <li>Make sure that all products are delivered to customers in a timely manner</li> <li>Ensure the standards set forth by the company are maintained by all personnel at all times</li> <li>Recommend changes that could provide a better experience to customers</li> </ul> <h3>Customer Service Clerk Skills and Qualifications</h3> <ul> <li>Ability to multitask</li> <li>Communicate well verbally</li> <li>Conflict resolution skills</li> <li>Basic math proficiency</li> <li>Customer service</li> <li>Dedication to quality</li> <li>Quickly solve problems</li> <li>Listen well</li> </ul>', 'unique_name' => '', 'created_date' => '2019-07-03 19:23:52' ), 'Employer' => array( 'lat' => '0.00000000', 'lon' => '0.00000000', 'id' => '31094', 'company_name' => 'INTELLITREX', 'company_logo' => 'w15617424921151767209_small.jpg', 'simple_posting_process' => '1', 'user_id' => '730208', 'zipcode' => '20602', 'city' => 'Waldorf', 'street_address' => '14 Irongate Dr', 'street_address2' => '', 'state' => 'MD' ), 'UtZipcode' => array( 'zipcode' => '30301', 'city' => 'Atlanta', 'state_prefix' => 'GA' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 1 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Customer Service Rep"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/45983?ref=57059"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. You will offer your assistance to give customers the most pleasant experience possible in our store. Customer Service Clerk Job Responsibilities and Duties Record all customer requests and forward those requests to the proper departments Resolve billing issues and determine the source of the problem to ensure it does not occur in the future Answer all customers’ questions and provide relevant information Record payments and collect revenue Partake in educational opportunities in order to update your knowledge regarding customer service related responsibilities Make sure that all products are delivered to customers in a timely manner Ensure the standards set forth by the company are maintained by all personnel at all times Recommend changes that could provide a better experience to customers Customer Service Clerk Skills and Qualifications Ability to multitask Communicate well verbally Conflict resolution skills Basic math proficiency Customer service Dedication to quality Quickly solve problems Listen well "/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/45983?ref=57059", "title": "Customer Service Rep", "description": "<p>You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. 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$("#demo-submit-btn").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#requestDemoForm").submit(); }); $("#requestDemoForm").validate({ submitHandler: function() { $("#demo-submit-btn").button("loading"); $('#requestDemoForm').ajaxSubmit(successfulDemoMessage); }, wrapper: "p", messages: { "data[Employer][unique_identifier]": { required: '' } } }); $(document).on("click", ".join_proven", function(e) { e.preventDefault(); var employer_id = $(this).attr("employer_id"); var job_id = $(this).attr("job_id"); showJoinLoginDialog(employer_id, job_id); }); $.getJSON("/jobs_ajax/recordJobView/45983"); $('#employer-edit').affix({ offset: { top: $('.navbar').height() } }); $('#employer-edit').on('affix.bs.affix', function () { var navHeight = $('.navbar').outerHeight(true); $('#employer-edit + .container-fluid').css('margin-top', navHeight); }); $('#employer-edit').on('affix-top.bs.affix', function () { $('#employer-edit + .container').css('margin-top', 0); }); }); function successfulDemoMessage(responseObject) { if(responseObject.result == FAILURE) { $("#proven-demo-form").modal("hide"); $("#demo-submit-btn2").button("reset"); $("#demo-submit-btn").button("reset"); bootbox.alert(responseObject.message); } else { if(window.location.href.indexOf("?") > 0) { window.location.href = window.location.href + "&success=1"; } else { window.location.href = window.location.href + "?success=1"; } } } </script> <style> #employer-edit.affix { position: fixed; top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">45983</span> <span class="hide" id="referencenumber">57059</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="https://d2qez73695kjfi.cloudfront.net/w15617424921151767209_small.jpg" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Customer Service Rep</h1> <p class="small-bottom-border"> INTELLITREX </p> <div class="date-location">Jul 03, 2019 - City Of Atlanta</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+45983-w@hireproven.com">jobs+45983-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { $("#apply-form-location").append($(".apply-widget")); var height = $("#job-title.job-post-container .inner").height() + 20; $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); $("#show-apply-form").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#show-apply-form").hide(); $(".apply-form-link").hide(); // resizeTitleContainer(); $(".apply-widget").slideToggle(400); }); $("#cover-letter-link").click(function(e) { e.preventDefault(); $("#cover-letter-link").hide(); $("#cover-letter-container").show(); $("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:31094/job_id:45983", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); $("#user_identifier").focus(); }); function processResumeInfo(responseObject) { var message; var showDebug = false if (showDebug) { console.log(responseObject); } responseObject = eval('(' + responseObject + ')'); if(responseObject.result == FAILURE) { $("#deleteMe").parent().css("width", "80px"); $("#submit-btn").button("reset"); if (!responseObject.message) { message = "There was a problem saving your application."; } else { message = responseObject.message; } bootbox.alert(message); } else { window.location.href = "/workers/activate?jid=45983"; } } </script> <div> <a href="#" id="show-apply-form" class="light-green-btn" role="button" title="Apply Now" style="width:100%;">APPLY NOW</a> <div class="clearfix"></div> </div> <div class="apply-widget" style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/31094/45983" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input file"><input type="file" name="data[Worker][resume_file]" id="resume_file" size="14"/></div> </div> <div class="form-group"> <h4>Cover Letter:</h4> <div class="input textarea"><textarea name="data[EmployersJobsRankingsLetter][coverletter]" id="coverletter" class="required" placeholder="Why are you interested in this position? Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. You will offer your assistance to give customers the most pleasant experience possible in our store.</p> <h3>Customer Service Clerk Job Responsibilities and Duties</h3> <ul> <li>Record all customer requests and forward those requests to the proper departments</li> <li>Resolve billing issues and determine the source of the problem to ensure it does not occur in the future</li> <li>Answer all customers’ questions and provide relevant information</li> <li>Record payments and collect revenue</li> <li>Partake in educational opportunities in order to update your knowledge regarding customer service related responsibilities</li> <li>Make sure that all products are delivered to customers in a timely manner</li> <li>Ensure the standards set forth by the company are maintained by all personnel at all times</li> <li>Recommend changes that could provide a better experience to customers</li> </ul> <h3>Customer Service Clerk Skills and Qualifications</h3> <ul> <li>Ability to multitask</li> <li>Communicate well verbally</li> <li>Conflict resolution skills</li> <li>Basic math proficiency</li> <li>Customer service</li> <li>Dedication to quality</li> <li>Quickly solve problems</li> <li>Listen well</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=77dbbba6377c73edd0e4e19e1&ri=9bd70eb3428d4c5fb3ebca4839c20653&job_loc=Atlanta%2CGA&q=Customer+Service+Rep&spl=v1%253AMMUCeff7SXLc1wu7%253AvD0A%252B%252FbBt82M8BHzqH5pSA%253D%253D%253Ac1GQRa7MFrckMB8iB3B75Zq1SKXOmR%252FB%252BohCT%252ByYS3lxZXmFDGwGfcwOkcDBl2XHJtb9YwKY9CaeqiRgesUHXVcgTNnJXhEU9NmAYyTrD%252Fz0t3O5NRosUI2kP%252BCmtMh8TDNdXX7HlOoxRe2Z&encrypt=0&l=Atlanta%2C+GA&query_category_id=130000&t=simplyhired.com&jobkey-30143361746/" class="blue-link" target="_blank">Customer Service ( Remote work ,No Vaccination Required)</a></p> <p class="similar-job-company">Path Arc - 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filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
INTELLITREX
You will be responsible for resolving complaints customers may have with the store, providing requested information and saving revenue. You will offer your assistance to give customers the most pleasant experience possible in our store.
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CAI - Atlanta, GA
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Apply to jobs on the go with Proven mobile
Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
1 | SELECT `EmployersJob`.`id`, `EmployersJob`.`employer_id`, `EmployersJob`.`ats_url`, `EmployersJob`.`url`, `EmployersJob`.`title`, `EmployersJob`.`craigslist_city`, `EmployersJob`.`craigslist_sub_city`, `EmployersJob`.`craigslist_sub_sub_city`, `EmployersJob`.`craigslist_state`, `EmployersJob`.`open`, `EmployersJob`.`post_date`, `EmployersJob`.`duration`, `EmployersJob`.`anonymous_post`, `EmployersJob`.`compensation`, `EmployersJob`.`zip`, `EmployersJob`.`description`, `EmployersJob`.`unique_name`, `EmployersJob`.`created_date`, `Employer`.`lat`, `Employer`.`lon`, `Employer`.`id`, `Employer`.`company_name`, `Employer`.`company_logo`, `Employer`.`simple_posting_process`, `Employer`.`user_id`, `Employer`.`zipcode`, `Employer`.`city`, `Employer`.`street_address`, `Employer`.`street_address2`, `Employer`.`state`, `UtZipcode`.`zipcode`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) LEFT JOIN `proven_production`.`employers` AS `Employer` ON (`EmployersJob`.`employer_id` = `Employer`.`id`) WHERE `EmployersJob`.`id` = 45983 LIMIT 1 | 1 | 1 | 1 | |
2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 31094 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 730208 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 31094 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 730208 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 45983 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 45983 LIMIT 1 | 1 | 1 | 1 |