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North Block Hotel is Hiring a Housekeeping Supervisor

North Block Hotel

Jul 05, 2019 - Napa County


Elevated courtyard shot

 

North Block Hotel, honored as 2018’s “#1 Hotel in Northern California” by the Condé Nast Traveler’s Readers' Choice Awards, is located in Yountville, the epicenter of Napa Valley’s wine and culinary scene. A member of Mosaic Hotel Group, North Block is a chic, boutique hotel, and is also home to Redd Wood Restaurant, helmed by celebrated chef Richard Reddington. Extraordinary service, an enviable location, and a discerning clientele all combine here to create the perfect environment for hospitality professionals.

We are currently hiring a Full Time Housekeeping Supervisor!

POSITION SUMMARY:

Plan and direct housekeeping team members to carry out their duties to ensure the cleanliness of guest rooms, lounges, lobbies, bathrooms and hallways Provides superlative service to hotel guests and co-workers in performing all housekeeping duties Provide a high level of attention to detail and following procedures. 

ESSENTIAL FUNCTIONS:

  • Schedules and supervises housekeeping staff
  • Plan and direct housekeeping team members to carry out their duties

Train, supervise and monitor the quality of work of housekeepers

  • Inventory, order and stock the laundry room with all needed equipment and supplies per guidelines provided
  • Maintain professional appearance and supervise use of housekeeping equipment
  • Informs the Guest Services Manager of all activities and needs prior to the end of the shift
  • Oversee the work of housekeeping staff
  • Inspect guest rooms prior to checking in
  • Supervise room cleaning and replenishing duties
  • Plan schedules for housekeeping staff and hands out individual dailywork assignments
  • Ensure training of new hires
  • Issue supplies to housekeeping staff at the beginning of each shift
  • Supervise housekeeping staff and conduct detail inspection of all rooms and service areas
  • Maintain housekeeping budget
  • Train housekeeping staff
  • Create reports for management
  • Ensure appropriate maintenance of all housekeeping equipment and tools
  • Maintain inventory of tools and supplies used in housekeeping activities

May also include:

Guest Room:

  • Follow detailed cleaning worksheet for each guest room cleaning
  • Change bedding and make beds as directed
  • Vacuum floors and wash carpets and rugs
  • Empty waste baskets and ashtrays
  • Clean and polish furniture, fixtures, and wooden surfaces
  • Clean and polish furniture and fixtures
  • Clean windows, glass partitions, and mirrors
  • Move and arrange furniture, and turn mattresses
  • Make adjustments and to heating, cooling and ventilating systems to hotel standards
  • Replenish bathroom items and mini bar supplies
  • Stock guest room amenities
  • Replenish supplies such as drinking glasses, towels, writing supplies
  • Complete inventory of guest room amenities on form provided. Inform manager of any missing items
  • Gather and empty trashand transport trash to waste disposal equipment
  • Replace light bulbs as needed
  • Sort bedding and towels, load washing machines, and iron and fold dried items
  • Sort, count, and mark clean linens, and store them in linen closets
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed
  • Deliver any items requested by guests to guest rooms
  • Reports all maintenance related issues to the engineering department

Mini Bar:

  • Cleaning mini bar area
  • Re-stock consumable items
  • Mini bar inventory

Public Areas:

  • Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them
  • Steam-clean or shampoo carpets
  • Clean and polish floors
  • Notify Manager of the need for major repairs or additions to the hotel
  • Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential function from the list above satisfactorily.

The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • A minimum of 6 months of housekeeping experience
  • Must be able to communicate clearly with managers and other personnel
  • Must be able to understand instruction in English
  • Must be bilingual English/Spanish

We offer Medical, Dental, & Vision benefits, a Wellness program, 401(k) plan, generous Paid Time Off, and discounts to our proprietary properties.

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