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Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.</p> <p>Weekend and holiday shifts are a must. Training will take place for all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. 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Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas. Weekend and holiday shifts are a must. Training will take place for all shifts. If you are unable or unwilling to work holiday\'s or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa. We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives. Please note that we are not offering relocation costs for this position. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>Job Description<br />Hotel Front Desk Supervisor - Beautiful Oceanfront Property<br />Bodega Bay Lodge<br />Sonoma</p> <p>Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Supervisor to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.</p> <p>Weekend and holiday shifts are a must. Training will take place for all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa.</p> <p>We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives.</p> <p>Please note that we are not offering relocation costs for this position.</p> <p>Job Type: Full-time</p> <p>COMPANY PROFILE<br />Woodside Hotel Group is an independent collection of distinguished California hotels, restaurants and spas. We are a family-run business comprised of dedicated and passionate people who take great pride in delivering authentic hospitality and affordable luxury.<br />Embracing the independent and entrepreneurial spirit of our company’s founding, we deliver service that is warm and engaging, hotels that are distinguished and experiences that are authentically local.<br />We offer an excellent team oriented work environment where all of our associates and managers have a strong commitment to personalized and distinguished service to our guests and to one another. We also provide an excellent compensation and benefits package to include Medical and Dental for the associate and their dependents, 401K, a flex 125 plan, Vacation and Sick Pay, as well as discounted rates on overnight stays at our luxurious hotels within the Woodside Hotel Group collection.<br />To learn more about our beautiful hotel, please visit our website at www.bodegabaylodge.com</p> <p>Job Type: Full-time</p> <p> </p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=70986f18fc8c73eddc3f1d2e1&ri=9bda1011c33f4be1a6d6f5987e0308f9&job_loc=Bodega+Bay%2CCA&q=Front+Desk+Supervisor+++Pm+++Oceanfront+Luxury+Hotel&spl=v1%253ADLkgsbmw1T1BnaDN%253AeLQKGhITzjtUm1xoYIDpRw%253D%253D%253A7iAo3ssdSdm9jCXM5TzZg5SywrxV1pHvTPCE6M9ygLRsVD5VVW7eRmbH7k0WKSvgylwOg7L%252FPPDpXjfKa7CU0zP1%252FTzjoBRnVsxnXaxGg%252FUKa6XiiGGcjyN9Cwy6ouxSxKIU&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30198421282/" class="blue-link" target="_blank">Store Support Supervisor (Customer Service, Front End Support) - 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Full Time', 'description' => '<p> Store Support Supervisor (Customer Service, Front End Support) - Full Time page is loaded <h3>Store Support Supervisor (Customer Service, Front End Support) - Full Time</h3> Apply locations CA, San Francisco - Noe Valley time type Full time posted on Posted 30+ Days Ago job requisition id Req-202#######9 <h3><b>Job Description</b></h3>Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.<p><b><b>Job Responsibilities:</b></b></p><ul><li> Supervises and delegates tasks to Team Members. </li><li> Works with Team Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. </li><li> Assists in training of new Team Members, utilizing learning checklists and training materials. </li><li> Keeps all cases and shelves clean, well-stocked and properly rotated. </li><li> Resolves difficult customer situations. </li><li> Ensures all necessary breaks are given. </li><li> Communicates team concerns to the Team Leader and Associate Team Leader. </li><li> Communicates attendance issues or concerns to Team Leader and Store Leadership. </li><li> Sets and achieves the highest standards of retail execution. </li><li> Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. </li><li> Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. </li><li> Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. </li><li> Provides timely, thorough, and thoughtful performance evaluations. </li><li> Consistently communicates and models WFM vision and goals. </li></ul><p> <b><b>Job Skills:</b></b> </p><ul><li> Extensive knowledge of Store Support team procedures and policies. </li><li> Capable of teaching others in a positive and constructive manner. </li><li> Demonstrates advanced product knowledge, maintains awareness of new products. </li><li> Excellent interpersonal, motivational, team building, and customer relationship skills. </li><li> Capable of teaching others in a positive and constructive manner. </li><li> Product knowledge. </li><li> Advanced knowledge of regulatory and safety policies and procedures. </li><li> Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. </li><li> Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. </li><li> Proficiency with email, Microsoft Office, and operations-related applications. </li></ul><p> <b><b>Experience:</b></b> </p><ul><li> 12+ months retail experience. </li></ul><p> <b>Physical Requirements / Working Conditions:</b> </p><ul><li> Must be able to lift 50 pounds. </li><li> In an 8-hour work day: standing/walking 6-8 hours. </li><li> Hand use: single grasping, fine manipulation, pushing and pulling. </li><li> Work requires the following motions: bending, twisting, squatting and reaching. </li><li> Exposure to FDA approved cleaning chemicals. </li><li> Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. </li><li> Ability to work in a wet and cold environment. </li><li> Ability to work a flexible schedule including nights, weekends, and holidays as needed. </li><li> Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. </li></ul><p> <b><b><u>Note</u></b>:</b> <i><i>The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.</i></i> </p>The wage range for this position is $20.00 - $25.10 Hourly, commensurate with experience. Whole Foods Market offers Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person s date of hire.<p><i><b> At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. </b></i></p><p>Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.</p>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. </p><h3>About Us</h3><h3>Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we re all about. Oh yeah, we re a mission-driven company too.</h3><h3>Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.</h3><h3>Learn more about careers at Whole Foods Market here !</h3>#J-18808-Ljbffr', 'post_date' => '2024-04-15T10:17:02Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Grand Pacific Resorts' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7059e64b7c1c73edd02788161&ri=9bda1011c33f4be1a6d6f5987e0308f9&job_loc=Bodega+Bay%2CCA&q=Front+Desk+Supervisor+++Pm+++Oceanfront+Luxury+Hotel&spl=v1%253AAngUAKPpqsbf2mke%253AsZhJWtmbSxzWgVVnox%252B6Lw%253D%253D%253AK7KmZd%252FvaD9yHeRFqodQ9v5FE%252BT0CIuG%252FfIBzL%252FHXsjInFI5zi857jXJmZbgHZ7QnHI2bpV4fr8EI0d5DEvfBFtRK3M7xFaboDf%252BrT37qqEn94LC21iWX4K2YuiPCJrsYOpJjA%253D%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30130817626/', 'title' => 'Front Desk Supervisor', 'description' => '<p>**Position Summary/ Objective:**</p><p>The Guest Service Supervisor position is responsible for performing highly diversified duties including but not limited to procedural supervision of the front desk, assist with training of associates, guest/owner satisfaction, maximizing revenue and occupancy in accordance with GPR standards. </p><p>**Primary Essential Functions:**</p><p>* Observing associates while they work to ensure proper owner/guest checking in and out of resort in a courteous, efficient and professional manner.</p><p>* Account for guest room inventory, and cash handling, and other administrative responsibilities per policies and procedures. </p><p>* Performs GSA duties as necessary, such as registration, check out and processing reservations for guests. </p><p>* Communicate closely with Housekeeping and Maintenance regarding discrepancies and quality of rooms division. </p><p>* Respond to and resolve, guest requests and concerns in a timely and professional manner, escalate matters to GSM when applicable. </p><p>* Remain knowledgeable of hotel services and facilities, special promotions, daily activities, groups in house, and special requests.</p><p>* Maintain the enforcement of guidelines regarding health and safety policies and procedures.</p><p>* Remain knowledgeable of emergency procedures, current projects, reports on any damages or repairs needed.</p><p>* Exemplify the proper appearance of uniform and nametag usage.</p><p>* Assist with any additional tasks or special projects as assigned by GSM.</p><p>**Education, Skills & Experience:**</p><p>* The ideal candidate must be detail oriented, thorough, and professional. Consistently provides exemplary customer service to both guests, owners, supervisors and associates.</p><p>* A degree or diploma in Hospitality Management, in process of obtaining related degree, or an equivalent combination of education and experience preferred. </p><p>* 1+ years of experience in a guest facing front office capacity.</p><p>* At least 6 months of supervisory/management experience, rooms management experience preferred. </p><p>* Customer- service focused, results driven, problem solving skills.</p><p>* Professional communication skills, with guests, supervisors and associates.</p><p>* Ability to multi-task with a sense of urgency without compromising quality.</p><p>* Proficient in reading, writing, math, and computer (Microsoft Word, Excel) skills.</p><p>* Capable of providing on the job training. </p><p>* Ability to work well in a diverse team environment. </p><p>* Additional Eligibility Qualifications Required:</p><p>* Must be available to work various shifts including weekends and holidays.</p><p>**Physical, Environmental & Other Requirements:**</p><p>The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing this job the associate must be able to stand/walk for up to 8 hours. Must also be able to sit, stoop, kneel, crouch, & crawl. The associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must be tolerant to various conditions of noise level. Requires frequent eye/hand coordination. Ability to comply with Policies and Procedures, and job description. </p><p>**EEO Statement:**</p><p>Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.</p><p>**Other Duties:**</p><p>Please note that this job description represents a general outline of principal job functions and should not be interpreted as a complete description of all aspects and requirements inherent in this job. Duties, responsibilities and activities may change at any time with or without notice. </p><p>Company : Grand Pacific Resorts</p><p>Position : Front Desk Supervisor</p><p>Status : Full Time</p><p>Shift : First (Day), Second (Afternoon) </p><p>Req # : 6842742</p><p>Date Posted : January 21, 2022</p><p>Location : 1909 Chamonix Place, Olympic Valley, US, CA, 96146 </p><p>Job Category : Staff</p><p>**Select Desired Location(s)**</p>', 'post_date' => '2024-04-07T05:37:19Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Rosewood Hotel Group' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=702495c80c2c73edd7f0b0211&ri=9bda1011c33f4be1a6d6f5987e0308f9&job_loc=Bodega+Bay%2CCA&q=Front+Desk+Supervisor+++Pm+++Oceanfront+Luxury+Hotel&spl=v1%253AHFLJbsgMKdEBdNvC%253AqlNXq74H6fgUTQmjiUu%252FTA%253D%253D%253ABWEiRjnM7YiAupOcDOqV6xdx95ENKUNbopykvzYr4ASCcdbPc%252Bl9Gm7da%252BfiDzm%252B8fgdAHvP7EKxxJhsOe55btd1HZ5FaSNE0FLMhN3Uz74LeFVQ7ksUVp7aN1c7mRg1VTeb3L8yNv2QUDcRCJE%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30127358511/', 'title' => 'Front Desk Supervisor', 'description' => '<p>**Job Details**</p><p>**Front Desk Supervisor - (17751)**</p><p>This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. ****</p><p>Job Title Front Desk Supervisor Education High School Location Rosewood Miramar Beach Montecito - Santa Barbara, CA US (Primary) </p><p>Career Level General Associate Category Front Office (FD, Concierge, GS, BD, PBX, Valet, GR, Door) Job Type Full-time Compensation Currency USD Travel 90-100% Job Description **Begin Your Rosewood Journey**</p><p>We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.</p><p>**Rosewood Miramar Beach** is looking for a **Front Desk Supervisor - Overnight** to join our **Front Office Team**! </p><p>**Job Summary**</p><p>The ability to assume responsibility for the execution of the Overnight Shift policies and procedures and manage the nightly operations. Responsible for all aspects of the Front Office functions, in accordance with the resorts standards as well as ensuring all necessary paperwork and administration are processed and adhered to in a professional and courteous manner.</p><p>**Front Desk Supervisor - Overnight Essential Duties and Responsibilities**</p><p>* Oversees the overnight shift with the Overnight Manager.</p><p>* Directs and controls the activities of the Front Desk Department</p><p>* Responds to a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all of Rosewood Miramar Beach's standards and procedures.</p><p>* Ensure that standards are maintained at a superior level daily.</p><p>* Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</p><p>* Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone.</p><p>* Takes action in all matters related to the safety, security, satisfaction, and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation.</p><p>* Complies with Rosewood Miramar Beachs Safety Standards.</p><p>* Works harmoniously and professionally with all colleagues.</p><p>* Acts as the senior staff in the overnight shift.</p><p>* Advanced computer skills including spreadsheet development and maintenance using - Excel and web database reporting.</p><p>* Experience managing and prioritizing multiple tasks and working both independently and as part of a team.</p><p>* Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</p><p>* Maintain complete knowledge at all times of: </p><p>+ All hotel features/services, hours of operation.</p><p>+ All room types, numbers, layout, decor, appointments, and location.</p><p>+ All room rates, special packages, and promotions.</p><p>+ Daily house counts and expected arrivals/departures/ VIPs.</p><p>+ Room availability status for any given day.</p><p>+ Scheduled in-house group activities, locations, and times.</p><p>+ All hotel and departmental policies and procedures.</p><p>+ Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</p><p>* Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.</p><p>* Ensure that associates report to work as scheduled. Document any late or absent employees.</p><p>* Conduct pre-shift meetings with associates and review all information pertinent to the day's business.</p><p>* Inspect grooming and attire of associates; rectify any deficiencies.</p><p>* Monitor guest mail and ensure that it is processed according to procedures.</p><p>* Assist associates with their job functions to ensure optimum service to guests.</p><p>* Observe guest reactions and confer frequently with associates to ensure guest satisfaction.</p><p>* Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.</p><p>* Ensure security of guestroom access.</p><p>* Complete the Overnight Checklist</p><p>* Monitor and ensure that all cashiering procedures comply with Accounting policies and standards</p><p>* Review previous night's no-shows, verify and ensure billing of such.</p><p>* Assist associates with expediting problem payments.</p><p>* The ability to handle guest complaints keeps senior management well informed of any problems and actions taken.</p><p>* The ability to complete any project assigned by management</p><p>**About Rosewood Miramar Beach**</p><p>Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.</p><p>**Competitive Benefits**</p><p>* Medical</p><p>* Dental</p><p>* Vision</p><p>* Life Insurance and AD&D </p><p>* Short Term and Long-Term Disability </p><p>* Complimentary Room Nights</p><p>**Connect with us**</p><p>* LinkedIn: </p><p>* Facebook: </p><p>* Instagram: </p><p>Job Requirements **General Skills**</p><p>Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems; follow directions thoroughly; understand a guests service needs; ability to work well under pressure when handling high volume phone calls and email reservation requests; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.</p><p>**Technical Skills**</p><p>Proficient in Microsoft Office</p><p>**Language**</p><p>Required to speak, read and write English, with fluency in other languages preferred.</p><p>**Physical Requirements**</p><p>Must be able to exert physical effort in transporting 30 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. </p><p>**Qualifications**</p><p>* General Skills: The candidate must have strong leadership skills, business acumen, strong work ethic, people-management, computer systems, and effective communication skills</p><p>* Diploma/Some College or an equivalent combination of education and work-related experience.</p><p>* In addition, the candidate must possess interpersonal skills and the ability to lead/supervise all the team members.</p><p>* Additionally, the candidate must be able to prioritize and adapt to the changing needs of the operation.</p><p>**Experience**</p><p>* Minimum two years experience in Front Desk role or similar.</p><p>* Hotel operational exposure (i.e. Spa, F&B, and Reservations) preferred</p><p>* Experience with a luxury property or brand preferred</p><p>* Experience in Opera, Sevenrooms, Alice but preferred but not necessary </p><p>**Rosewood Miramar requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to beginning employment. In accordance with the law, Rosewood Miramar will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact ...@rosewoodhotels.com if they have questions about this requireme</p>', 'post_date' => '2024-04-06T07:39:27Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Marriott' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=70bcdc15f7bc73edde742dfe1&ri=9bda1011c33f4be1a6d6f5987e0308f9&job_loc=Bodega+Bay%2CCA&q=Front+Desk+Supervisor+++Pm+++Oceanfront+Luxury+Hotel&spl=v1%253Amu%252FRnZldEH3QJQyC%253AIL3sInJkIJHl4OMiqWPwQQ%253D%253D%253AqTHSYvZpuYWIoZo3GXV4Vy6jGcfKekR9PKquihLL9VHK6WTmyAxL4QrysWsTqT210PpxYH2smMx89jn6uoV4QiS39u3CUQX8JdCFCVP1zC%252BPLY%252BsGF5XatMHiBLN784Ixig14Xkgldjg9pKi1mk%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30236632818/', 'title' => 'Front Desk Manager', 'description' => '<p>Location: </p><p>Front Desk Manager in Desert Springs Villas at Marriott Vacations Worldwide Location * </p><p>**Location:**</p><p>1091 Pinehurst Lane **Experience:** </p><p>Resort Jobs **Job Description**</p><p>**relocation assistance available**</p><p>**J****OB SUMMARY** </p><p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. </p><p>**CANDIDATE PROFILE**</p><p>**Education and Experience** </p><p>* High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. </p><p>OR </p><p>* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. </p><p>**CORE WORK ACTIVITIE****S**</p><p>**Maintaining Guest Services and Front Desk Goals** </p><p>* Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. </p><p>* Develops specific goals and plans to prioritize, organize, and accomplish your work. </p><p>* Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. </p><p>* Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. </p><p>* Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. </p><p>* Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. </p><p>**S****upporting Management of Front Desk Team**</p><p>* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. </p><p>* Encourages and building mutual trust, respect, and cooperation among team members. </p><p>* Serving as a role model to demonstrate appropriate behaviors. </p><p>* Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. </p><p>* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. </p><p>* Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. </p><p>**E****nsuring Exceptional Customer Service**</p><p>* Provides services that are above and beyond for customer satisfaction and retention. </p><p>* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. </p><p>* Responds to and handles guest problems and complaints. </p><p>* Sets a positive example for guest relations. </p><p>* Empowers employees to provide excellent customer service. </p><p>* Observes service behaviors of employees and provides feedback to individuals. </p><p>* Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. </p><p>* Ensures employees understand customer service expectations and parameters. </p><p>* Interacts with guests to obtain feedback on product quality and service levels. </p><p>* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. </p><p>**M****anaging Projects and Policies**</p><p>* Implements the customer recognition/service program, communicating and ensuring the process. </p><p>* Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. </p><p>* Supervises same day selling procedures to maximize room revenue and control property occupancy. </p><p>* Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. </p><p>* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. </p><p>**Supporting Human Resource Activities**</p><p>* Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. </p><p>* Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. </p><p>* Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. </p><p>* Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. </p><p>* Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. </p><p>* Participates in employee progressive discipline procedures. </p><p>**Additional Responsibilitie****s**</p><p>* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. </p><p>* Analyzes information and evaluating results to choose the best solution and solve problems. </p><p>* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. </p><p>* Performs all duties at the Front Desk as necessary.</p><p>* Runs Front Desk shifts whenever necessary. </p><p>* Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. </p><p>**#LI-OE1**</p><p>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture</p>', 'post_date' => '2024-04-20T06:30:08Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Mac Tools' ), 'UtZipcode' => array( 'city' => 'Marshall', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6fefd3ae194c73ec2b44d6401&ri=9bda1011c33f4be1a6d6f5987e0308f9&job_loc=Marshall%2CCA&q=Front+Desk+Supervisor+++Pm+++Oceanfront+Luxury+Hotel&spl=v1%253AieZoGWZivIqL6id5%253AwITOOxt%252FdcuRKkE50AuPhg%253D%253D%253Aid4ZIF3YsiDBH%252FtMlwHTOtawy7bsC2sstm5HJhBhDfJ4uUp7tcpNT%252Fh2gjwGYCneekyVWQk048XWENVBrcUZNJNVtH1ILF13Gsaeg9OryL0vOMM9IBZ13OXPc9BWPMzAFrOVoQ%253D%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30053179536/', 'title' => 'Automotive Tool Sales/Route Manager - Full Training', 'description' => '<p><strong>Build a Great Career and a Quality Life with Mac Tools. </strong></p><p><strong><em>Investing in your own business is a big decision, but Mac Tools can help make this a reality. If your credit is strong and you have the requisite down payment, you can be your own boss!</em></strong></p><p><strong><em>You re steps away</em></strong> from feeling the freedom and independence of working on your own, in a stress-free environment with no one to answer to, except yourself! If qualified, we have a low start-up cost with a variety of financing options that will allow you to join the family of more than 1,250 Mac Tools Franchisees that have found success selling the Mac Tools brand! </p><p><strong><u>TAKE THE NEXT STEP TO SEE IF YOU QUALIFY VIA OUR 5 SECOND MOBILE APPLY</u></strong></p><p>No sales or automotive industry experience is needed. No matter what your background, you can thrive with our world class training and ongoing support programs. </p><p>As an Outside Sales / Route Sales professional, you ll manage your own protected local route & sell our National tool brands & equipment to technicians & automotive professionals. Mac Tools gives you a territory with pre-determined customers, so as soon as you get in the driver s seat, you can start earning. As you foster and grow relationships with your existing customers, you ll naturally grow your route and your earning potential.</p><p>Mac Tools offers a family-oriented culture; supported by Stanley Black & Decker - a well-known, 14-billion-dollar corporate enterprise giving you the best of both worlds.</p><p>Top 10 Reasons Why Mac Tools is one of the hottest & fastest growing franchise opportunities in America & Canada:</p><ul><li>Your own exclusive, protected route of customers to sell to.</li><li>Home-based route sales business offering personal, professional, and financial flexibility.</li><li>No sales or automotive technician experience necessary; we offer comprehensive training.</li><li>Ongoing field support and mentoring.</li><li>Your own truck + initial inventory of top-selling, high-transaction mechanics tools.</li><li>Powered by Stanley Black & Decker the largest and fastest growing tool company in the world.</li><li>Proprietary Mobile Business Software to manage your business transactions.</li><li>National marketing support with motorsports branding.</li><li>Monthly sales flyers, Sales Aids, Videos, Displays and promotions to help grow your business.</li><li>Low start-up cost with a variety of financing options for qualified candidates.</li></ul><p><strong>MAC TOOLS AVAILABLE FRANCHISE MARKETS:</strong></p><p>Mac Tools currently has over 1,250 existing franchisees and plans to continue expanding throughout North America. Franchise opportunities are available in all 50 states, including Puerto Rico and across Canada.</p><p><strong>COMPREHENSIVE TRAINING & SUPPORT</strong>: <br /> The Mac Tools training program consists of classroom and field-based sales training at our headquarters to ensure that you have all the tools you need to establish and run a successful route sales business.</p><p><strong>AWARD WINNING</strong>: <br /> Consecutive year winner of multiple awards: Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.</p><p><strong>OWNED BY THE LARGEST TOOL COMPANY IN THE WORLD: <br /> </strong>Mac Tools has the power of Stanley Black & Decker Inc. behind us, with a product line in excess of 42,000 items, allowing us to be stronger and sell more tools than ever.</p><p><strong>YES IT S ATTAINABLE! LOW START UP COST: </strong></p><p>We have a lower start-up costs than many other franchise opportunities with a variety of financing options for qualified candidates</p><p><strong>FREE DISCOVERY DAY: <br /> </strong>Find out what it s like to be your own boss. Meet current Franchisees and experience the business first hand and learn about the full potential of the opportunity with a franchise owner. There is no cost or obligation to participate in a Discovery Day.</p><p><strong>VETERANS PROGRAM: <br /> </strong>Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.</p><p><strong><u>TAKE THE NEXT STEP AND APPLY TODAY VIA OUR 5 SECOND MOBILE APPLY</u></strong></p><p>Mac Tools , a division of Stanley Black & Decker Inc.</p><p>5195 Blazer Parkway</p><p>Dublin, Ohio 43017</p>', 'post_date' => '2024-04-16T00:02:10Z' ) ) ) $title_for_layout = 'Front Desk Supervisor - PM - Oceanfront Luxury Hotel at Bodega Bay Lodge' $metatag_description = 'Front Desk Supervisor - PM - Oceanfront Luxury HotelBodega Bay Lodge at Proven' $unique_name = 'bodega-bay-lodge-bodega-bay-ca' $reference_number = '57502' $mobile_image = '' $display_company_title = 'Jobs at Bodega Bay Lodge' $employer = array( 'EmployersJob' => array( 'id' => '46138', 'employer_id' => '31157', 'ats_url' => '', 'url' => '', 'title' => 'Front Desk Supervisor - PM - Oceanfront Luxury Hotel', 'craigslist_city' => 'san francisco bay area', 'craigslist_sub_city' => 'north bay / marin', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'California', 'open' => '1', 'post_date' => '2019-08-18 23:25:58', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '94923', 'description' => '<p>Job Description<br />Hotel Front Desk Supervisor - Beautiful Oceanfront Property<br />Bodega Bay Lodge<br />Sonoma</p> <p>Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Supervisor to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.</p> <p>Weekend and holiday shifts are a must. Training will take place for all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. 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var maskOn = false; function resizeTitleContainer() { var height = $("#job-title.job-post-container").height() + $(".apply-widget").height(); $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); } $(document).ready(function() { $("#apply-form-location").append($(".apply-widget")); var height = $("#job-title.job-post-container .inner").height() + 20; $("#job-title.job-post-container").height(height); $("#job-title.job-post-container .background").height(height); $("#job-title.job-post-container .foreground").height(height); $("#show-apply-form").click(function(e) { e.preventDefault(); if($(this).hasClass('disabled')) return; $("#show-apply-form").hide(); $(".apply-form-link").hide(); // resizeTitleContainer(); $(".apply-widget").slideToggle(400); }); $("#cover-letter-link").click(function(e) { e.preventDefault(); $("#cover-letter-link").hide(); $("#cover-letter-container").show(); $("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:31157/job_id:46138", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>Job Description<br />Hotel Front Desk Supervisor - Beautiful Oceanfront Property<br />Bodega Bay Lodge<br />Sonoma</p> <p>Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Supervisor to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.</p> <p>Weekend and holiday shifts are a must. Training will take place for all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa.</p> <p>We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives.</p> <p>Please note that we are not offering relocation costs for this position.</p> <p>Job Type: Full-time</p> <p>COMPANY PROFILE<br />Woodside Hotel Group is an independent collection of distinguished California hotels, restaurants and spas. We are a family-run business comprised of dedicated and passionate people who take great pride in delivering authentic hospitality and affordable luxury.<br />Embracing the independent and entrepreneurial spirit of our company’s founding, we deliver service that is warm and engaging, hotels that are distinguished and experiences that are authentically local.<br />We offer an excellent team oriented work environment where all of our associates and managers have a strong commitment to personalized and distinguished service to our guests and to one another. We also provide an excellent compensation and benefits package to include Medical and Dental for the associate and their dependents, 401K, a flex 125 plan, Vacation and Sick Pay, as well as discounted rates on overnight stays at our luxurious hotels within the Woodside Hotel Group collection.<br />To learn more about our beautiful hotel, please visit our website at www.bodegabaylodge.com</p> <p>Job Type: Full-time</p> <p> </p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=70986f18fc8c73eddc3f1d2e1&ri=9bda1011c33f4be1a6d6f5987e0308f9&job_loc=Bodega+Bay%2CCA&q=Front+Desk+Supervisor+++Pm+++Oceanfront+Luxury+Hotel&spl=v1%253ADLkgsbmw1T1BnaDN%253AeLQKGhITzjtUm1xoYIDpRw%253D%253D%253A7iAo3ssdSdm9jCXM5TzZg5SywrxV1pHvTPCE6M9ygLRsVD5VVW7eRmbH7k0WKSvgylwOg7L%252FPPDpXjfKa7CU0zP1%252FTzjoBRnVsxnXaxGg%252FUKa6XiiGGcjyN9Cwy6ouxSxKIU&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30198421282/" class="blue-link" target="_blank">Store Support Supervisor (Customer Service, Front End Support) - 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filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Bodega Bay Lodge
Job Description
Hotel Front Desk Supervisor - Beautiful Oceanfront Property
Bodega Bay Lodge
Sonoma
Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Supervisor to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.
Weekend and holiday shifts are a must. Training will take place for all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa.
We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives.
Please note that we are not offering relocation costs for this position.
Job Type: Full-time
COMPANY PROFILE
Woodside Hotel Group is an independent collection of distinguished California hotels, restaurants and spas. We are a family-run business comprised of dedicated and passionate people who take great pride in delivering authentic hospitality and affordable luxury.
Embracing the independent and entrepreneurial spirit of our company’s founding, we deliver service that is warm and engaging, hotels that are distinguished and experiences that are authentically local.
We offer an excellent team oriented work environment where all of our associates and managers have a strong commitment to personalized and distinguished service to our guests and to one another. We also provide an excellent compensation and benefits package to include Medical and Dental for the associate and their dependents, 401K, a flex 125 plan, Vacation and Sick Pay, as well as discounted rates on overnight stays at our luxurious hotels within the Woodside Hotel Group collection.
To learn more about our beautiful hotel, please visit our website at www.bodegabaylodge.com
Job Type: Full-time
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Apply to jobs on the go with Proven mobile
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