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'description' => '<h1><strong>Customer Success Specialist (Tier 1 Helpdesk)</strong></h1>
<p><strong>KEY OBJECTIVES WE WILL ASK OF YOU</strong></p>
<ul>
<li>Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.</li>
<li>Assist multiple clients across different ticketing systems.</li>
<li>Quickly and efficiently identify the customer’s specific information.</li>
<li>Resolve technical P.C. software and hardware problems by utilizing logical problem solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).</li>
<li>Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.</li>
<li>Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.</li>
<li>Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.</li>
<li>Create an exceptional customer service experience by bringing your polished communications, patience and empathy for the customer calling.</li>
<li>Capacity to work independently and effectively while maintaining good team interactions.</li>
<li>Partner with team members to ensure that the phones are covered during breaks, lunch, etc.</li>
<li>Flexibility to work off schedule when needed.</li>
</ul>
<p> </p>
<p><strong>REQUIREMENTS YOU WILL NEED</strong></p>
<ul>
<li>High School diploma or G.E.D equivalent/and or experience.</li>
<li>Working knowledge of PC operations </li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to excel at problem solving – if you like logic puzzles, this is the job for you!</li>
<li>CompTIA A+ Certification preferred, <strong>but not required</strong></li>
<li>Knowledge of medical-based terms and phrases <strong>are a definite advantage</strong>.</li>
<li>Electronic Health Record – EHR experience – <strong>working within the EHR a plus</strong></li>
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<li>Ability to work between the hours of 6:00 am to 6:00 pm (unless After Hours then the scheduled hours will vary from 6:00 pm to 6:00 am and may include weekend shifts.</li>
<li>Maintain a logged in and ready state 100% of the total time for the shift assigned not including lunches, breaks or assigned special projects.</li>
<li>Must keep THE COMPANY, patient, and client information confidential.</li>
</ul>
<p><br /><strong>DAYS & EVENING POSITIONS AVAILABLE</strong><br /><br />Anticipated starting rate of pay: $14.00/hr</p>',
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KEY OBJECTIVES WE WILL ASK OF YOU
Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.
Assist multiple clients across different ticketing systems.
Quickly and efficiently identify the customer’s specific information.
Resolve technical P.C. software and hardware problems by utilizing logical problem solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.
Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.
Create an exceptional customer service experience by bringing your polished communications, patience and empathy for the customer calling.
Capacity to work independently and effectively while maintaining good team interactions.
Partner with team members to ensure that the phones are covered during breaks, lunch, etc.
Flexibility to work off schedule when needed.
REQUIREMENTS YOU WILL NEED
High School diploma or G.E.D equivalent/and or experience.
Working knowledge of PC operations
Excellent verbal and written communication skills.
Ability to excel at problem solving – if you like logic puzzles, this is the job for you!
CompTIA A+ Certification preferred, but not required
Knowledge of medical-based terms and phrases are a definite advantage.
Electronic Health Record – EHR experience – working within the EHR a plus
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Ability to operate a computer keyboard, mouse and to handle other computer components
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Ability to work between the hours of 6:00 am to 6:00 pm (unless After Hours then the scheduled hours will vary from 6:00 pm to 6:00 am and may include weekend shifts.
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DAYS & EVENING POSITIONS AVAILABLEAnticipated starting rate of pay: $14.00/hr"/>
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<p><strong>KEY OBJECTIVES WE WILL ASK OF YOU</strong></p>
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<li>Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.</li>
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<li>Create an exceptional customer service experience by bringing your polished communications, patience and empathy for the customer calling.</li>
<li>Capacity to work independently and effectively while maintaining good team interactions.</li>
<li>Partner with team members to ensure that the phones are covered during breaks, lunch, etc.</li>
<li>Flexibility to work off schedule when needed.</li>
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<li>Excellent verbal and written communication skills.</li>
<li>Ability to excel at problem solving – if you like logic puzzles, this is the job for you!</li>
<li>CompTIA A+ Certification preferred, <strong>but not required</strong></li>
<li>Knowledge of medical-based terms and phrases <strong>are a definite advantage</strong>.</li>
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<li>May be asked to lift/transport moderately heavy objects, such as computers, devices and peripherals.</li>
<li>Ability to work between the hours of 6:00 am to 6:00 pm (unless After Hours then the scheduled hours will vary from 6:00 pm to 6:00 am and may include weekend shifts.</li>
<li>Maintain a logged in and ready state 100% of the total time for the shift assigned not including lunches, breaks or assigned special projects.</li>
<li>Must keep THE COMPANY, patient, and client information confidential.</li>
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<p><br /><strong>DAYS & EVENING POSITIONS AVAILABLE</strong><br /><br />Anticipated starting rate of pay: $14.00/hr</p>",
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<h1>Tier 1 Technical Support (Helpdesk)</h1>
<p class="small-bottom-border">
BEStstaff Inc </p>
<div class="date-location">Aug 08, 2019 - Albuquerque</div>
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<h1><strong>Customer Success Specialist (Tier 1 Helpdesk)</strong></h1>
<p><strong>KEY OBJECTIVES WE WILL ASK OF YOU</strong></p>
<ul>
<li>Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.</li>
<li>Assist multiple clients across different ticketing systems.</li>
<li>Quickly and efficiently identify the customer’s specific information.</li>
<li>Resolve technical P.C. software and hardware problems by utilizing logical problem solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).</li>
<li>Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.</li>
<li>Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.</li>
<li>Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.</li>
<li>Create an exceptional customer service experience by bringing your polished communications, patience and empathy for the customer calling.</li>
<li>Capacity to work independently and effectively while maintaining good team interactions.</li>
<li>Partner with team members to ensure that the phones are covered during breaks, lunch, etc.</li>
<li>Flexibility to work off schedule when needed.</li>
</ul>
<p> </p>
<p><strong>REQUIREMENTS YOU WILL NEED</strong></p>
<ul>
<li>High School diploma or G.E.D equivalent/and or experience.</li>
<li>Working knowledge of PC operations </li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to excel at problem solving – if you like logic puzzles, this is the job for you!</li>
<li>CompTIA A+ Certification preferred, <strong>but not required</strong></li>
<li>Knowledge of medical-based terms and phrases <strong>are a definite advantage</strong>.</li>
<li>Electronic Health Record – EHR experience – <strong>working within the EHR a plus</strong></li>
</ul>
<p> </p>
<p><strong>WORK CONDITIONS</strong></p>
<ul>
<li>Required to sit for extended periods of time.</li>
<li>Ability to operate a computer keyboard, mouse and to handle other computer components</li>
<li>May be asked to lift/transport moderately heavy objects, such as computers, devices and peripherals.</li>
<li>Ability to work between the hours of 6:00 am to 6:00 pm (unless After Hours then the scheduled hours will vary from 6:00 pm to 6:00 am and may include weekend shifts.</li>
<li>Maintain a logged in and ready state 100% of the total time for the shift assigned not including lunches, breaks or assigned special projects.</li>
<li>Must keep THE COMPANY, patient, and client information confidential.</li>
</ul>
<p><br /><strong>DAYS & EVENING POSITIONS AVAILABLE</strong><br /><br />Anticipated starting rate of pay: $14.00/hr</p> </div>
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1 week ago </p>
<p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=7060900b377c73eddc70ef9a1&ri=9be223c11d7348bb80711133ff171af7&job_loc=Albuquerque%2CNM&q=Tier+1+Technical+Support+Helpdesk&spl=v1%253A93RDiDuapLD6XgKt%253ASNqElGFIwj8y3ne1N82Iwg%253D%253D%253A%252FbiCO0HgGOZHGzUtjea4S71Wbbd6L9sVGbrIJnT4N4MH6RcGBL5QiN%252BNion6nm4TiXIv2mZ1XVLHuEyf4hg%252BLRFN6UTi3lpwzKq%252FbESmcDH2bF9D5glU7zv9BpLjDgLc%252Fx9D&encrypt=0&l=Albuquerque%2C+NM&query_category_id=130000&t=simplyhired.com&jobkey-30202865878/" class="blue-link" target="_blank">Technical Support Specialist</a></p>
<p class="similar-job-company">Honeywell - <span class="text-muted">Albuquerque, NM</span></p>
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'title' => 'Entry Level NM Automated Material Handling Systems (AMHS) Equipment Technician',
'description' => '<h2>Job Description</h2></br><p><span>Join Intel and build a better tomorrow. Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So join us and help us create the next generation of technologies that will shape the future for decades to come.</span></p><p><br /><span>The AMHS (Automated Material Handling System) is an essential component of the factory. It manages the storage and transportation of wafers and reticles in a cleanroom environment. The team collaborates with other Intel factories worldwide to maintain consistency in their service and deliver world-class results. Want to learn more about this opportunity?</span><br /> </p><p><span>Intel Corporation's state of the art facilities gives you the opportunity to learn a variety of technical and operational skills to develop, operate, maintain, and repair the world s most advanced facility equipment, in a demanding and challenging operations environment.</span><br /> </p><p><span>Life at Intel link: </span><u><span><span></span></span></u><span> </span></p><p><span> </span></p><p><b><span>As an Equipment Technician, your responsibilities will include but are not limited to: </span></b></p><ul><li><p><span>Performs electrical or mechanical troubleshooting to determine problems in nonfunctioning equipment used in the manufacturing process.</span></p></li><li><p><span>Dismantles, adjusts, repairs, and installs/assembles equipment according to layout plans, blueprints, operating or repair manuals, and rough sketches or drawings.</span></p></li><li><p><span>Performs setup, calibration, and preventative maintenance on production equipment, and coordinates with supplier for service and repairs where needed.</span></p></li><li><p><span>Monitors and analyzes all related data to improve and maintain tool performance and address all tool/module related issues.</span></p></li><li><p><span>Creates reports of system failures, updates existing specs, and creates new specs that supports overall equipment <span>maintenance/performance.</span></span></p></li><li><p><span>Works with Module Engineering to execute experiments and equipment configuration changes, supports data collection activities, and generally completes tasks per published procedures.</span></p></li><li><p><span>Supports Engineering with module equipment troubleshooting through data analysis and controlled experimentation that will meet or improve module availability and performance targets preventing future excursions.</span></p></li><li><p><span>During factory ramps, works with module engineering and construction teams to ensure tools are installed and/or converted per designs.</span><br /> </p></li></ul><p><span>Intel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life.</span></p><p><span>See </span><u><span><span></span></span></u><span> for more details. </span></p><p></p></br><h2>Qualifications</h2></br><p><span>You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.</span></p><p><br /><span><b>This position is not eligible for Intel immigration sponsorship.</b></span><br /> </p><p><b><span>Minimum skills and experience that will get you noticed : </span></b><span> </span></p><p></p><ul><li><p>A High School Diploma/Equivalent and 1-3 years' relevant industry experience in electrical or mechanical troubleshooting, assembly, dismantle, and repair, including military experience. -<b>OR-</b></p></li><li><p>AA/AS or technical certificate aligned to automation technician, or actively pursuing an AA/AS or Mechatronics technical certificate curriculum and<span> 0-3 years' relevant industry experience in electrical or mechanical troubleshooting, assembly, dismantle, and repair.</span></p></li></ul><p></p><p><b><span>Preferred skills and experience that will make you stand out</span></b><span>: </span></p><ul><li><p>Semiconductor manufacturing</p></li><li><p>Robotics, Automotive/aircraft maintenance and repair</p></li><li><p>Electrical maintenance and repair</p></li><li><p>Control Systems</p></li><li><p>PLC Requirements</p></li></ul></br><h2>Inside this Business Group</h2></br>As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore s Law to bring smart, connected devices to every person on Earth.</br></br></br><h2>Posting Statement</h2></br>All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.</br><h2>Benefits</h2></br>We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.</br></br></br><h2>Working Model</h2></br>This role will require an on-site presence.</br>',
'post_date' => '2024-04-22T02:08:45Z'
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'title' => 'Customer Service Rep - Onsite | $17/hr',
'description' => '<strong>Position: Customer Service Representative</strong><br><br><strong>Location: 4200 Osuna Road, Albuquerque, NM, 87109, US</strong><br><br><strong>Terms: Full-time</strong><br><br><strong>Pay: $17/hr</strong><br><br><strong>Join Team Alorica</strong><br><br>At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!<br><br>But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.<br><br><strong>Job Summary</strong><br><br>As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.<br> <ul> <li>Hours of operation are 6AM-9PM MST 7 days per week (Deposits)</li> <li>Hours of operation are 24/7 (Cards)s.</li> </ul><strong>Responsibilities</strong><br> <ul> <li>Display passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our customers' financial lives</li> <li>Fully understand how life events can impact a customer's financial situation and be prepared to actively advise solutions and analyze/resolve complex customer problems through creative solutions</li> <li>Communicate effectively and confidently with customers to make their financial lives better</li> <li>Engage with customers - begin a conversation, anticipate possible questions, actively share information, build rapport, and handle objections</li> <li>Learn and adapt to new information and technology platforms</li> </ul><br><br><strong>Qualifications</strong><ul> <li>High school diploma or GED </li> <li>Have 1+ years of customer service experience, including experience handling potentially difficult customer situations</li> <li>Strong computer navigational skills</li> <li>Familiarity with Microsoft Office applications (Word, Excel)</li> <li>Excellent oral and written communication skills</li> <li>Exceptional listening/comprehension skills</li> <li>Professional and courteous </li> <li>Customer oriented </li> </ul><br><strong>Work Environment</strong><br><br><ul> <li>Regular work performed in a climate-controlled, call-center environment</li> <li>Ongoing usage of phone and computer systems</li> </ul><br><strong>Physical Demands</strong><br><br><ul> <li>Constant sedentary work</li> </ul><br><strong>Benefits</strong><br><br><ul> <li>Health, dental, and vision coverage/HSA</li> <li>PTO</li> <li>Paid holidays and sick time </li> <li>Optional daily pay or weekly pay</li> <li>401K retirement plan</li> <li>Leadership programs</li> <li>Paid training and tuition reimbursement</li> <li>Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies </li> <li>Employee assistance program</li> <li>Additional voluntary benefits</li> </ul><br><strong>Next Steps</strong><br><br><li>Place an application</li> <li>Complete your online assessment</li> <li>Our team will review your application</li> <li>If selected to move forward, our team will follow up directly </li><br><br>DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.<br><br>Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.',
'post_date' => '2024-04-19T21:45:26Z'
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'title' => 'Sales / Management Trainee',
'description' => 'Our Furniture Row Center in Albuquerque is now hiring! Be part of a growing company where the only place to go is up! <br /> <br /> Looking for: SALES/ MANAGEMENT TRAINEES (no previous exp. necessary we will train you!) Looking for people who are --- Career MindedHigh in IntegrityEthicalEnergeticAvailable evenings, weekends, and holidays Looking for people who want --- Paid Training401K ProgramPaid Parental LeaveInd./Family Health, Dental & VisionPaid Vacations$12,500 Bonus on Promotion to Manager Advancement Opportunities --- Furniture Row retail stores promote entirely from within. To progress into a management position, candidates would need to display proficiency in all aspects of sales, operations, and inventory. They must also display leadership and recruitment abilities as well as work well with all staff members and the general public. <br /> Additional Information: There is no application deadline as this position accepts applications on an ongoing basis. Other opportunities include Warehouse, Delivery, and Visual Merchandising. This position has an average annual pay range of $38,000- $47,000 in commission based on experience. PandoLogic. Category: Sales, Keywords: Sales Manager Trainee',
'post_date' => '2024-04-23T10:01:02Z'
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'url' => 'https://www.jobs2careers.com/click.php?jid=6f82cafcdcdc73ec225540e41&ri=9be223c11d7348bb80711133ff171af7&job_loc=Albuquerque%2CNM&q=Tier+1+Technical+Support+Helpdesk&spl=v1%253AwpQjIuh%252FAHZiu5g8%253AB5h0Nqdeo11I5zylJ48Ucg%253D%253D%253A8cXccRhuLEg64T9OMuW8akYzeDqTIC9pIpsMF4SptVrggXNMefFZPtoc5Nmclrh7Ovkwyh6%252BeVj1%252B0R5tKYbW8GcMJDplyWGgfA1NGvMFgLOEu%252Fh4CEgR8WsY4fXzmEAholDtQ%253D%253D&encrypt=0&l=Albuquerque%2C+NM&query_category_id=130000&t=simplyhired.com&jobkey-29903131116/',
'title' => 'IT Help Desk Technician',
'description' => 'Responsibilities:<br/><p style="margin: 0px;"><span><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">IT Help Desk Technician</span></strong></span></p><p style="margin: 0px;"><span><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"> </span></strong></span></p><p style="margin: 0px;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">JOB DESCRIPTION</span></strong></p><p style="margin: 0px;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Summary/Objective </span></strong></p><p style="margin-bottom: 0in;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Role Description</span></strong></p><p style="margin: 0px;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">A-Tech, LLC, A BlueHalo Company (ATA) is seeking an IT Help Desk Technician to provide technical support to our companys staff. The Technician should have good technical knowledge of computer systems, hardware and software. They should be able to understand and troubleshoot a problem as well as effectively communicate its solution. The Technician will be expected to respond fast to technical issues in order to minimize downtime of our employees. The performance goals for the position are to provide fast and useful technical assistance in order to support the working availability of our IT infrastructure and to identify and implement corrective and preventative changes to sustain and improve availability.</span></span></p><p style="margin: 0px;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"> </span></span></p><p style="margin: 0px;"><span><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Essential Functions</span></strong></span></p><p style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">The IT Help Desk Technicians duties will include:</span></p><ul><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Primary initial point of contact for ATA employees seeking technical IT assistance via ticket, phone or email.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Perform on-site and remote troubleshooting of IT problems and will also be responsible for installing and maintaining ATA provided software.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Will prepare and deploy new computers, as well as work with user to ensure that they have all of the IT tools that they need to effectively perform their job functions.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Training staff on ATA provided software.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Responsible for ensuring that all endpoints are up to date on security patches on a week to week basis using an endpoint management portal.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Assist in training staff on use and employment of security measures.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></li></ul><p style="margin-bottom: 0in;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"> </span></p><p style="margin: 0px;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Competencies:</span></strong></p><ul><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Ethical Conduct</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Strong Attention to detail</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Strategic Thinking</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Organizational Skills</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Self-Starter</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Strong Communication Skills</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Time Management</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Commitment</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Demonstrated Team Player</span></span></li><li style="margin-left: .5in;"><span><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Ability to successfully multi-task</span></span></li></ul><p style="margin: 0px;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Work Environment</span></strong></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">This job operates in professional/secure office & laboratory environment. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines and other equipment as needed.</span></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"> </span></p><p style="margin: 0px;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Physical Demands</span></strong></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</span></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. </span></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;"> </span></p><p style="margin: 0px;"><strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">Position Type/Expected Hours of Work </span></strong></p><p style="margin: 0px;"><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif;">This is a full-time position. 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ATA personnel have designed, developed, integrated, delivered, and field-tested systems for space, flight, maritime, and ground-based applications. ATA also has offices in Huntsville, Alabama, Colorado Springs, Colorado, and Chantilly, Virginia.</p><p style="margin: 0px;">#LI-GY1</p>',
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'description' => '<h3 style="padding: 0px;margin-top:0px;margin-bottom: 4px;">Join a team recognized for leadership, innovation and diversity</h3><p>The future is what you make it! <br> <br>When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn t just about developing cool things. That s why all our employees enjoy access to dynamic career opportunities across different fields and industries. <br> <br>At Honeywell Advanced Connected Sustainability Technologies (ACST), our outstanding team of scientists, engineers, and professionals develop groundbreaking technology by applying their expertise in complex hardware and software control systems, ultra-high vacuum environments, cryogenics, and more. <br> <br>Honeywell s ACST team is seeking an Engineering Technician II for our Albuquerque, NM location. </p><p><strong> Citizenship Required:</strong> United States Citizenship<br><strong> Clearance Required:</strong> Yes; you must either currently have or be able to obtain and maintain an active U.S. Government security clearance.<br><strong> Telecommute: </strong>No - Teleworking not available for this position<br><strong> Travel Required:</strong> Some travel required 20%<br><strong> Relocation Assistance:</strong> Relocation assistance may be available.<br><br>Are you ready to help us make the future?</p><p><strong>WHAT'S IN IT FOR YOU?</strong></p><p>In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell ACST employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation and/or personal business), and 12 Paid Holidays. A relocation package is available to support your move to one of our locations. This role is also eligible for a discretionary incentive bonus in addition to base pay.</p><p>YOUR ROLE WILL INCLUDE:<br> Assists senior technicians and scientists in electrical and mechanical assembly of prototype vacuum systems, chilled water and liquefied gas systems.<br> Assists engineers and scientists in the execution of project milestones and deliverables.<br> Under the guidance of senior technician's assembles and installs (PLC) control units <br> Performs soldering, fabrication, prototyping <br> Responsible for general lab maintenance and organization.<br><br>U.S. Citizenship is required due to contractual requirements.</p><div>YOU MUST HAVE</div><div> High School Diploma/GED minimum<br> Minimum 3 years of experience in a technical environment<br> U.S. citizenship required to obtain and maintain government security clearance<br>WE VALUE<br> Associate Degree in Electronics or related STEM discipline<br> Experience in R&D, Semiconductor Vacuum or similar<br> LabVIEW, CAD experience (SolidWorks)<br> Experience with hand tools<br> Ability to work from drawings, schematics, diagrams, sketches or written instructions</div><p>#ACST</p><h3 style="padding: 0px;margin-top: 10px;margin-bottom: 4px;">Additional Information</h3><ul><li style="margin-bottom: 1px;"><b>JOB ID: </b>HRD225238</li><li style="margin-bottom: 1px;"><b>Category: </b>Engineering</li><li style="margin-bottom: 1px;"><b>Location: </b>9201 San Mateo Blvd NE,Albuquerque,New Mexico,87113,United States</li><li style="margin-bottom: 1px;">Nonexempt</li><li style="margin-bottom: 1px;">Must be a US Citizen due to contractual requirements.</li></ul><div class="embed-responsive embed-responsive-16by9"><iframe src="https://www.youtube.com/embed/9UBMy93p12M">Human Resources (CORPORATE HR)</iframe></div><p class="eeotext">Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.</p>',
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'description' => '<h1><strong>Customer Success Specialist (Tier 1 Helpdesk)</strong></h1>
<p><strong>KEY OBJECTIVES WE WILL ASK OF YOU</strong></p>
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<li>Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.</li>
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<p><strong>REQUIREMENTS YOU WILL NEED</strong></p>
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<li>Working knowledge of PC operations </li>
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<li>Knowledge of medical-based terms and phrases <strong>are a definite advantage</strong>.</li>
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<p><br /><strong>DAYS & EVENING POSITIONS AVAILABLE</strong><br /><br />Anticipated starting rate of pay: $14.00/hr</p>',
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KEY OBJECTIVES WE WILL ASK OF YOU
Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.
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Quickly and efficiently identify the customer’s specific information.
Resolve technical P.C. software and hardware problems by utilizing logical problem solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
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Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.
Create an exceptional customer service experience by bringing your polished communications, patience and empathy for the customer calling.
Capacity to work independently and effectively while maintaining good team interactions.
Partner with team members to ensure that the phones are covered during breaks, lunch, etc.
Flexibility to work off schedule when needed.
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High School diploma or G.E.D equivalent/and or experience.
Working knowledge of PC operations
Excellent verbal and written communication skills.
Ability to excel at problem solving – if you like logic puzzles, this is the job for you!
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Electronic Health Record – EHR experience – working within the EHR a plus
WORK CONDITIONS
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<h1>Tier 1 Technical Support (Helpdesk)</h1>
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BEStstaff Inc </p>
<div class="date-location">Aug 08, 2019 - Albuquerque</div>
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<h1><strong>Customer Success Specialist (Tier 1 Helpdesk)</strong></h1>
<p><strong>KEY OBJECTIVES WE WILL ASK OF YOU</strong></p>
<ul>
<li>Provide timely support to external and internal customers via phone, e-mail, chat, or other form of communication.</li>
<li>Assist multiple clients across different ticketing systems.</li>
<li>Quickly and efficiently identify the customer’s specific information.</li>
<li>Resolve technical P.C. software and hardware problems by utilizing logical problem solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).</li>
<li>Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.</li>
<li>Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.</li>
<li>Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.</li>
<li>Create an exceptional customer service experience by bringing your polished communications, patience and empathy for the customer calling.</li>
<li>Capacity to work independently and effectively while maintaining good team interactions.</li>
<li>Partner with team members to ensure that the phones are covered during breaks, lunch, etc.</li>
<li>Flexibility to work off schedule when needed.</li>
</ul>
<p> </p>
<p><strong>REQUIREMENTS YOU WILL NEED</strong></p>
<ul>
<li>High School diploma or G.E.D equivalent/and or experience.</li>
<li>Working knowledge of PC operations </li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to excel at problem solving – if you like logic puzzles, this is the job for you!</li>
<li>CompTIA A+ Certification preferred, <strong>but not required</strong></li>
<li>Knowledge of medical-based terms and phrases <strong>are a definite advantage</strong>.</li>
<li>Electronic Health Record – EHR experience – <strong>working within the EHR a plus</strong></li>
</ul>
<p> </p>
<p><strong>WORK CONDITIONS</strong></p>
<ul>
<li>Required to sit for extended periods of time.</li>
<li>Ability to operate a computer keyboard, mouse and to handle other computer components</li>
<li>May be asked to lift/transport moderately heavy objects, such as computers, devices and peripherals.</li>
<li>Ability to work between the hours of 6:00 am to 6:00 pm (unless After Hours then the scheduled hours will vary from 6:00 pm to 6:00 am and may include weekend shifts.</li>
<li>Maintain a logged in and ready state 100% of the total time for the shift assigned not including lunches, breaks or assigned special projects.</li>
<li>Must keep THE COMPANY, patient, and client information confidential.</li>
</ul>
<p><br /><strong>DAYS & EVENING POSITIONS AVAILABLE</strong><br /><br />Anticipated starting rate of pay: $14.00/hr</p> </div>
</div>
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