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Move Way Logistics Limited </p>
<div class="date-location">May 16, 2019 - Central La 213/323</div>
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<p>Move – Way Logistics Limited, is outstanding in the Freight Logistics Industry, with the aim of customer and staff satisfaction. We specialize in all forms of freight management including air and sea freight. Our logistics team has expert knowledge in customs clearance, documentation services for both import & export of international freight.<br /><br />We are an equal opportunity employer promoting diversity, within our workforce and therefore welcomes application from qualified individuals.<br /><br />Our job is flexible based on your availability, when thinking of expanding your career, think Move-Way Logistics.<br /><br />JOB DESCRIPTION<br /><br /> Take over and sorts out customer questions and requests via telephone and email<br /> Respond promptly to customer inquiries<br /> Generate sales leads<br /> Handle and resolve customer complaints; Identify and assess customers’ needs to achieve satisfaction<br /> Keep records of customer interactions<br /> Process customer accounts and file documents<br /> Perform customer verifications<br /> Follow communication procedures, guidelines and policies<br /> Offer customer support using different software applications<br /> Effectively escalates any sensitive or customer concerns to management as required.<br /><br />REQUIREMENT<br /><br /> Customer support experience (with at least 1 year)<br /><br />SKILLS<br /><br /> Mastery of handling computers (especially Microsoft Office applications)<br /> Know-how of the demanding language of customer satisfaction; Strong phone contact handling skills and active listening<br /> The pragmatic approach to problem-solving and problem analysis<br /> Ability to multi-task priorities and manage time effectively<br /> Excellent verbal and written communication skills<br /><br />EDUCATION<br /><br /> High School (Minimum)<br /><br />Job Type: Temporary / Permanent<br /><br />Employment Type: Part -Time / Full Time / Temporary</p> </div>
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<p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=6954946284ec73ec00767c9f1&ri=9ad2392c592a4dcd858668838a874eeb&job_loc=Anaheim%2CCA&q=Customer+Service+Representative&spl=v1%253AfwdELJsWxT3VRJNG%253Ag1hKAihydb5bGxwbvlY9iA%253D%253D%253AZh%252BG9TGZBC5EoyhAlC3iIDbyd6Oklxu%252FG1r%252FL%252FjPD8FI36L%252FUWb1RGYYyN02IyPIQ9DxXIYESEm8qbv6Oow53ZqMvMY%252FG%252Fpr6HxDz446G8fw0Yz8gx94jVA1SAQ%253D&encrypt=0&l=Los+Angeles%2C+CA&query_category_id=130000&t=simplyhired.com&jobkey-29330814417/" class="blue-link" target="_blank">Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T2421)</a></p>
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'title' => 'Senior Customer Service Representative - Remote in CA',
'description' => '<div data-field="description" class="jd-description"><p class="MsoNormal" style="text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><b><span style="mso-fareast-language: EN-US;">If you are located within California, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.</span></b></span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><b>Optum</b> is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.<b> </b>Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.<b> </b>Join us to start <b>Caring. Connecting. Growing together.</b> <b><span style="mso-fareast-language: JA;"><o:p></o:p></span></b></span></span></p><p class="MsoNoSpacing" style="margin-bottom: 12pt; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">The <strong>Senior Customer Service Representative</strong><b> </b>Responsible for representing the organization and functioning as a key communicator for the organizations members and providers.<span style="mso-spacerun: yes;"> </span>Educates and informs customers of organizations programs and services.<span style="mso-spacerun: yes;"> </span>Promotes company s commitment to superior customer service.<span style="mso-spacerun: yes;"> </span>Proactively and reactively seeks appropriate solutions to potential and existing service issues.<span style="mso-spacerun: yes;"> </span>Identifies root cause issues and works diligently and cooperatively to minimize or eliminate issues.<o:p></o:p></span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><span style="line-height: 115%;">This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:30am 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends. </span></span></span></p><p class="MsoNormal" style="text-indent: -0.25in; line-height: normal; margin: 0in 0in 12pt 0.25in; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><i>*All Telecommuters will be required to adhere to UnitedHealth Group s Telecommuter Policy.<o:p></o:p></i></span></span></p><p style="font-family: Tahoma; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><strong>Primary Responsibilities:</strong></span></span><o:p></o:p></p><ul style="text-align: left;"><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Main point of contact for all CSR s </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Handling of escalated issues from CSR s </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Monitoring call queues, breaks lunches</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Dissemination of special projects and acts as liaison between departments to resolve CS issues</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Development & presentation of training materials</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Training of newly hired staff</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Receives and records customer concerns via phone. Acts to resolve concerns in accordance for corporate guidelines and standards for all areas of claims, authorizations and IPA functionality.</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Functions as liaison between member, physician, health plan, and IPA staff</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to interpret provider and health plan contracts to ensure accurate responses to calls </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Log issues into the Customer Service Tracking database that require resolution and/or follow-up. </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Plan and organize workload to ensure efficient and timely resolution of issues. </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Respond to callers with the resolution of issues in a timely manner in accordance with the guidelines set by the department</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Participates in senior outreach program via telephone with approved script.</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Participates in telephonic surveys as required by management.</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Follow and support the guidelines set by the department and organization to ensure overall goals are met </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Maintain minimum standards for the department for quality and quantity of calls received</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Foster interpersonal relationships, showing empathy and understanding towards staff, protecting individual self-esteem. Understand own impact on others; interact effectively with peers, subordinates, and supervisors. </span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">First point of contact when caller wishes to escalate their call</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Lead will work to de-escalate Supervisor calls</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Lead will conduct Stand-up Meeting bi-weekly</span></span><o:p></o:p></li><li style="font-family: Tahoma;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Any other assigned duties as delegated by the Customer Service Supervisor</span></span><o:p></o:p></li></ul><p style="text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">You ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span><o:p></o:p></p><p style="text-align: left;"><strong><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Required Qualifications:</span></span></strong></p><ul type="disc" style="text-align: left;"><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">High school diploma / GED OR equivalent experience</span></span></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Must be 18 years of age or older</span></span><br><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">2+ years experience in Medicare and HMO environment</span></span><o:p></o:p><br><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">2+ years of experience in customer service in a medical environment </span></span></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">1+ years of authorization/referral processing experience</span></span><o:p></o:p><br><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to type 40-50 words per minute</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to identify confidentiality and its requirements (HIPAA)</span></span></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications.</span></span><br><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to work our normal business hours of 8:30am 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends. </span></span><o:p></o:p></li></ul><p style="text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><strong>Preferred Qualifications:</strong></span></span></p><ul style="text-align: left;"><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">2+ years claims processing or claims customer service experience</span></span></span></span></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">2+ years of experience training new hires for a call center role in customer service</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">2+ years of office experience working within scheduling or training in the medical field setting</span></span></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Knowledge of standard billing practices</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to interpret provider and health plan contracts</span></span></li></ul><p style="text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><strong>Telecommuting Requirements:</strong></span></span><o:p></o:p></p><ul type="disc" style="text-align: left;"><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Reside within California</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to keep all company sensitive documents secure (if applicable)</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Required to have a dedicated work area established that is separated from other living areas and provides information privacy.</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.</span></span><o:p></o:p></li></ul><p style="text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><strong>Soft Skills:</strong></span></span><o:p></o:p></p><ul type="disc" style="text-align: left;"><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Excellent communication and presentation skills (voice and diction)</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Must have excellent, writing, punctuation, grammatical and spelling skills</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Strong organizational and prioritization skills</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Able to represent the company in a professional and positive manner</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to retain composure in stressful situations </span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to de-escalate potential volatile situations</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Strives to be a team player</span></span><o:p></o:p></li><li><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">Ability to multi-task</span></span><o:p></o:p></li></ul><p style="text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><strong>California Residents Only: </strong>The hourly range for California residents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you ll find a far-reaching choice of benefits and incentives.</span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; line-height: normal; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.</i><i><o:p></o:p></i></span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; line-height: normal; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><i><o:p> </o:p></i></span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; line-height: normal; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><i>Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.<o:p></o:p></i></span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; line-height: normal; text-align: left;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;"><i>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment</i>.<o:p></o:p></span></span></p><p class="MsoNormal" style="margin-bottom: 12pt; line-height: normal; text-align: left;"><b><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-US;"><span style="font-size: 12px;"><span style="font-family: arial, helvetica, sans-serif;">#RPO #YELLOW</span></span><o:p></o:p></span></b></p></div>',
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'title' => 'Now Hiring - Customer Service Representative',
'description' => 'At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who<br><p><span class="emphasis-3">It's fun to work in a company where people truly BELIEVE in what they're doing!</span></p><p></p><p><i>We're committed to bringing passion and customer focus to the business.</i></p><p>Job Expectations:<br /> Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.<br /> Maintain neat appearance and good personal hygiene in compliance with CSI image standards.<br /> Support and follow established safety, security, quality guidelines as well as CSI s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.<br /> Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.<br /> Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures<br /> Follow federal law and company standards on carding customers for all age restricted products sold at the stations.<br /> Work professionally with vendors and contractors.<br /> Regular and punctual attendance is expected.<br /> Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products<br /><br />Essential Functions:<br /> Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.<br /> Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.<br /> Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.<br /> Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.<br /> Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.<br /> Actively promote store specials and other marketing programs.<br /> Cross-check price of delivered goods for accuracy.<br /> Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.<br /> Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)<br /> May perform other duties as assigned by management.<br /><br />Requirement/Qualifications:<br /> Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.<br /> Strong attention to detail.<br /> Ability to handle challenging situations professionally and exercise exceptional judgement.<br /> Ability to work both independently and in team settings.<br /> Must possess required up-to-date food handling certificates, as required by law (in specific locations only).<br /> Cooking/Restaurant experience preferred<br /><br />Supervisor Responsibilities:<br /> This position has no supervisory responsibilities<br /><br />Travel:<br /> Rare, limited to required training and coverage for nearby stations.<br /><br />Physical Demands Include but are not limited to:<br /> Ability to stand and walk for long periods of time on hard and uneven surfaces.<br /> Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.<br /> Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.<br /> Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.<br /> Periodic exposure to all outdoor conditions during daylight hours.<br /> Moderate exposure to walk-in coolers and freezers at 34 F or lower.<br /> Frequent handwashing and attention to personal cleanliness standards.</p><p></p><p><span>Must be at least 18 years of age or older to work in California and Oregon locations.</span></p><p><span>Must be at least 21 years of age or older to work in Washington locations.</span></p><p><span>Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.</span></p><p><span>Must be at least 21 years of age or older to work in Management positions.</span></p><p><span> </span></p><p><span><span><span> </span></span></span><span> </span><span>Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.</span></p><p><span><span><span> </span></span></span><span> </span><span>The selected candidate s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.</span></p><p><span> </span></p><p><span>USA based job position</span></p><p><span>Visas will not be granted</span></p><p><span> </span></p><p><span>Benefits:</span></p><p><span><span><span> </span></span></span><span> </span><span>Full-time & Part-time shifts available</span></p><p><span><span><span> </span></span></span><span> </span><span>Direct Deposit with competitive weekly pay</span></p><p><span><span><span> </span></span></span><span> </span><span>Health & Wellness packages available for purchase</span></p><p><span><span><span> </span></span></span><span> </span><span>Education reimbursement program</span></p><p><span><span><span> </span></span></span><span> </span><span>Shift Differential Pay for select shifts and job titles</span></p><p><span><span><span> </span></span></span><span> </span><span>Management Bonus Program</span></p><p><span><span><span> </span></span></span><span> </span><span>Loyalty Service time Program</span></p><p><span><span><span> </span></span></span><span> </span><span>Commuter benefit Program</span></p><p><span> </span></p><p><span>Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action <span><span>employer. Qualified</span></span> applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.</span></p><p><span>We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us <span><span>at ...@Chevron.com.</span></span></span></p><p style="text-align:inherit">.</p><p style="text-align:left">Compensation Range:</p>$17.75 - $18.75<p style="text-align:inherit">.</p><p><i>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></p><p></p><p></p><br>This job description is not all inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.',
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'title' => 'Call Center Rep Work From Home',
'description' => '<h2>Call Center Rep Work From Home</h2><p>American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.</p><div></div><div class="de elHeadlineWrapper ui-droppable de-editable" id="headline-95222-108" data-de-type="headline" data-de-editing="false" data-title="Paragraph" data-ce="true" data-trigger="none" data-animate="fade" data-delay="500" aria-disabled="false"><div class="ne elHeadline hsSize1 lh5 elMargin0 elBGStyle0 hsTextShadow0" data-bold="inherit" data-gramm="false" contenteditable="false"><div>Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.</div></div></div><div class="de elHeadlineWrapper ui-droppable de-editable" id="headline-97727-132" data-de-type="headline" data-de-editing="false" data-title="headline" data-ce="true" data-trigger="none" data-animate="fade" data-delay="500" aria-disabled="false"><div class="ne elHeadline lh3 elMargin0 elBGStyle0 hsTextShadow0 elFont_raleway hsSize37" data-bold="inherit" contenteditable="false"><b>Responsibilities:</b></div></div><div class="de elBullet elMargin0 ui-droppable de-editable" id="tmp_list-93559-149" data-de-type="list" data-de-editing="false" data-title="icon bullet list" data-ce="true" data-trigger="none" data-animate="fade" data-delay="500" data-gramm="false" aria-disabled="false"><ul class="ne elBulletList elBulletListNew elBulletList2 listBorder0" data-bold="inherit" data-gramm="false" contenteditable="false"><li><i contenteditable="false" class="fa fa-fw fa-check"></i>Develop customer success metrics and execute account strategies</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Build trust with customer accounts through open and interactive communication</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Schedule and attend virtual meetings using Zoom and other platforms</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Present to families different benefits programs, enroll new clients, and open new accounts.</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Oversee and prioritize each customer in your portfolio</li></ul></div><div class="de elHeadlineWrapper ui-droppable de-editable" id="headline-16498-104" data-de-type="headline" data-de-editing="false" data-title="headline" data-ce="true" data-trigger="none" data-animate="fade" data-delay="500" aria-disabled="false"><div class="ne elHeadline lh3 elMargin0 elBGStyle0 hsTextShadow0 elFont_raleway hsSize37" data-bold="inherit" contenteditable="false"><b>Qualifications:</b></div></div><div class="de elBullet elMargin0 ui-droppable de-editable" id="list-64705-166" data-de-type="list" data-de-editing="false" data-title="icon bullet list" data-ce="true" data-trigger="none" data-animate="fade" data-delay="500" data-gramm="false" aria-disabled="false"><ul class="ne elBulletList elBulletListNew elBulletList2 listBorder0" data-bold="inherit" data-gramm="false" contenteditable="false"><li><i contenteditable="false" class="fa fa-fw fa-check"></i>Must have a passion for helping others</li><li><i class="fa fa-fw fa-check"></i>_** MUST BE A US OR CANADIAN CITIZEN **</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>Proven ability to work as a productive team member</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Excellent communication and interpersonal skills</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Self-motivated team player, proficient in multi-tasking</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>Proficient with computers and Zoom preferred but not required</li><li><i contenteditable="false" class="fa fa-fw fa-check"></i>_Ability to form and grow solid relationships with your client accounts</li></ul></div><div class="de elHeadlineWrapper ui-droppable de-editable" id="tmp_paragraph-58736-134" data-de-type="headline" data-de-editing="false" data-title="Paragraph" data-ce="true" data-trigger="none" data-animate="fade" data-delay="500" aria-disabled="false"><div class="ne elHeadline hsSize1 lh5 elMargin0 elBGStyle0 hsTextShadow0" data-bold="inherit" data-gramm="false" contenteditable="false">Managers are actively reviewing all incoming applications. 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'title' => 'Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T2421)',
'description' => '<p>Location: 101 S Euclid St, Anaheim, California, United States, 92802-1011</p>Starting Hourly Rate / Salario por Hora Inicial: $16.75 USD per hour<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>ALL ABOUT TARGET</b></p><p>As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target! When you work at Target, you re helping every family discover the joy in everyday life. You re working alongside a dedicated team that cares, grows, and wins together. A team that is inclusive, makes connections, and brings their passion and pride to all that they do.</p><p></p><p><b>ALL ABOUT SEASONAL JOBS</b></p><p>Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.</p><p>Seasonal Service & Engagement: Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery.</p><p>Seasonal General Merchandise & Food Sales: Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.</p><p></p><p><b><span>At Target we believe our team members have meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:</span></b></p><ul><li>Knowledge of guest service fundamentals and experience supporting a guest first culture across the store </li><li>Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement</li><li>Experience executing daily/weekly workload to support business priorities and deliver on sales goals</li></ul><p></p><p><b>WHAT WE ARE LOOKING FOR</b></p><p><b>We might be a great match if:</b></p><ul><li>Working in a fun and energetic environment makes you excited . We work efficiently and as a team to deliver for our guests</li><li>Providing service to our guests that makes them say I LOVE TARGET! excites you . That s why we love working at Target</li><li>Stocking, Setting and Selling Target products sounds like your thing That s the core of what we do.</li><li>You aren t looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded</li></ul><p></p><p><b>The good news is that we have some amazing training that will help teach you everything you need to </b><b>know. But there are a few skills you should have from the get-go:</b></p><ul><li>Welcoming and helpful attitude toward guests and other team members</li><li>Learn and adapt to current technology needs</li><li>Work both independently and with a team</li><li>Resolve guest questions quickly on the spot</li><li>Attention to detail and follow multi-step processes</li></ul><p></p><p><b>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:</b></p><ul><li>Accurately handle cash register operations</li><li>Climb up and down ladders</li><li>Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds</li><li>Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary</li></ul><p></p><p><span><span><b><span>Roles Include</span></b><span><span>: </span></span><span> </span></span></span></p><ul><li>Seasonal Guest Advocate</li><li>Seasonal General Merchandise Expert</li><li>Seasonal Fulfillment Expert</li><li>Seasonal Style Consultant</li><li>Seasonal Inbound Expert</li><li><span>Seasonal Food & Beverage Expert</span></li></ul><p></p><p></p><p><b>Americans with Disabilities Act (ADA)</b></p><p></p><p>Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-###-#### for additional information.</p>',
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'description' => 'The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members.<br />What You'll Do<br />Security, Service and Sales as an Ambassador for CLEAR:<br />Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification, and following all security and safety protocols at all times<br />Provide exceptional customer service, engaging with members, potential customers, and general travelers<br />Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR<br />What You're Great At<br />Ability to work in a fast-paced, high volume, hospitality driven atmosphere<br />Strong communication skills and the ability to engage with members, travelers and teammates<br />Positive and energetic attitude<br />Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!<br />Previous customer service and/or sales experience is a plus we ll teach you the rest!<br />Role Requirements<br />You must be 18 years of age or older<br />High school diploma or GED equivalent required<br />Open availability and flexibility is a must ability to work a variety of shifts<br />Ability to stand for up to 8 hours per day<br />Requires completion of airport badging or government screening process, and other applicable associated requirements, including a drug test<br />How You'll Be Rewarded<br />Free CLEAR membership for you + family/friends discounts<br />401(k) Retirement Plan, including a company match*<br />10 company-paid holidays (paid 1.5x if worked)<br />Full-time team members also receive:<br />Comprehensive Medical, Dental, and Vision Insurance<br />Paid Time Off<br />See more of our amazing benefits, including any eligibility or specific location offerings, HERE!<br />* Not available in Puerto Rico<br />About CLEAR<br />Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR s mission is to create frictionless experiences where every day has that feeling. With more than 17+ million passionate members and hundreds of partners around the world, CLEAR s identity platform is transforming the way people live, work, and travel. Whether it s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.<br />CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at ...@clearme.com.',
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<h1>Customer Service Representative</h1>
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Move Way Logistics Limited </p>
<div class="date-location">May 16, 2019 - Central La 213/323</div>
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<p>Move – Way Logistics Limited, is outstanding in the Freight Logistics Industry, with the aim of customer and staff satisfaction. We specialize in all forms of freight management including air and sea freight. Our logistics team has expert knowledge in customs clearance, documentation services for both import & export of international freight.<br /><br />We are an equal opportunity employer promoting diversity, within our workforce and therefore welcomes application from qualified individuals.<br /><br />Our job is flexible based on your availability, when thinking of expanding your career, think Move-Way Logistics.<br /><br />JOB DESCRIPTION<br /><br /> Take over and sorts out customer questions and requests via telephone and email<br /> Respond promptly to customer inquiries<br /> Generate sales leads<br /> Handle and resolve customer complaints; Identify and assess customers’ needs to achieve satisfaction<br /> Keep records of customer interactions<br /> Process customer accounts and file documents<br /> Perform customer verifications<br /> Follow communication procedures, guidelines and policies<br /> Offer customer support using different software applications<br /> Effectively escalates any sensitive or customer concerns to management as required.<br /><br />REQUIREMENT<br /><br /> Customer support experience (with at least 1 year)<br /><br />SKILLS<br /><br /> Mastery of handling computers (especially Microsoft Office applications)<br /> Know-how of the demanding language of customer satisfaction; Strong phone contact handling skills and active listening<br /> The pragmatic approach to problem-solving and problem analysis<br /> Ability to multi-task priorities and manage time effectively<br /> Excellent verbal and written communication skills<br /><br />EDUCATION<br /><br /> High School (Minimum)<br /><br />Job Type: Temporary / Permanent<br /><br />Employment Type: Part -Time / Full Time / Temporary</p> </div>
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View::render() - CORE/Cake/View/View.php, line 481
Controller::render() - CORE/Cake/Controller/Controller.php, line 960
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