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They tirelessly manage and motivate the Guest Services team that consists of Valet Parking, Door Attendants, Bell Attendants and Overnight Bell Attendant. They possess the keen ability to effectively deal with guests’ conflicts and will consistently perform their job duties effortlessly. <br /><br />Guest Services Supervisors are integral to the entire guest experience, as this department is the first contact our guests & patrons have with The Sanctuary. They “set the tone” for the guests entire stay at our hotel.<br /><br />This position also will oversee the departure experience at the resort as well, as we are the “last impression” that our guests have of the resort. Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.<br /><br /><br /><br /><strong>Tasks Performed</strong><br /><br />Consistently meet or exceed service standards as it pertains to our guests’ requests. <br /><br />Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.<br /><br />Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.<br /><br /><br /><br /><strong>Essential Responsibilities</strong> <br /><br />Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience. <br /><br />Daily reinforcement/monitoring of the hotels standards and values to ensure our guests and patrons receive a truly five star experience from start to finish. <br /><br />Coordinating guests and group luggage for timely delivery to and pick-up from guestrooms. <br /><br />Be available to assist in any area of the operation when needed<br /><br />Looking for an individual who appreciates the opportunity to be of service.<br /><br /><br /><br /><strong>Minimum Physical Requirements</strong> <br /><br />Must be able to stand for long periods on their feet; ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures; 90% of shift includes standing, walking or bending.</p>', 'unique_name' => '', 'created_date' => '2015-07-16 18:05:04' ), 'Employer' => array( 'lat' => '32.69129944', 'lon' => '-80.09120178', 'id' => '13648', 'company_name' => 'Kiawah Island Golf Resort', 'company_logo' => 'w1436376060922321013_small.jpg', 'simple_posting_process' => '1', 'user_id' => '258273', 'zipcode' => '29455', 'city' => 'Kiawah Island', 'street_address' => '1 Sanctuary Beach Dr', 'street_address2' => '', 'state' => 'SC' ), 'UtZipcode' => array( 'zipcode' => '29455', 'city' => 'Johns Island', 'state_prefix' => 'SC' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ), 'is_swinomish' => false, 'is_hiring' => (int) 2, 'page' => '', 'success' => (int) 0, 'broadcast' => (int) 0, 'external_job_board' => '', 'is_worker' => false, 'isMobile' => false, 'isWorker' => false, 'isSales' => false, 'isEducator' => false, 'adminLoggedIn' => false, 'isEmployer' => false, 'loggedIn' => false, 'isFacebookAppUser' => false, 'campaign' => 'NONE', 'content_for_layout' => ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Guest Service Supervisor"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/17987?ref=20003"/> <meta property="og:image" content="http://proven-employer-mobile-images.s3.amazonaws.com/w14364640991301419557_small.jpg"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="Primary Responsibilities:Guest Services Supervisors at The Sanctuary oversee the day-to day operation of three vital areas of our AAA Five Diamond/Forbes Five Star hotel. They tirelessly manage and motivate the Guest Services team that consists of Valet Parking, Door Attendants, Bell Attendants and Overnight Bell Attendant. They possess the keen ability to effectively deal with guests’ conflicts and will consistently perform their job duties effortlessly. Guest Services Supervisors are integral to the entire guest experience, as this department is the first contact our guests & patrons have with The Sanctuary. They “set the tone” for the guests entire stay at our hotel.This position also will oversee the departure experience at the resort as well, as we are the “last impression” that our guests have of the resort. Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.Tasks PerformedConsistently meet or exceed service standards as it pertains to our guests’ requests. Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.Essential Responsibilities Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience. Daily reinforcement/monitoring of the hotels standards and values to ensure our guests and patrons receive a truly five star experience from start to finish. Coordinating guests and group luggage for timely delivery to and pick-up from guestrooms. 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top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">17987</span> <span class="hide" id="referencenumber">20003</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="chico" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="https://d2qez73695kjfi.cloudfront.net/w1436376060922321013_small.jpg" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Guest Service Supervisor</h1> <p class="small-bottom-border"> Kiawah Island Golf Resort </p> <div class="date-location">Jul 16, 2015 - Charleston</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+17987-w@hireproven.com">jobs+17987-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div class="company-image"> <img src="http://proven-employer-mobile-images.s3.amazonaws.com/w14364640991301419557_small.jpg" width="100%" class="img-responsive center-block" /> </div> <div id="job-description"> <p><strong>Primary Responsibilities:</strong><br /><br />Guest Services Supervisors at The Sanctuary oversee the day-to day operation of three vital areas of our AAA Five Diamond/Forbes Five Star hotel. They tirelessly manage and motivate the Guest Services team that consists of Valet Parking, Door Attendants, Bell Attendants and Overnight Bell Attendant. They possess the keen ability to effectively deal with guests’ conflicts and will consistently perform their job duties effortlessly. <br /><br />Guest Services Supervisors are integral to the entire guest experience, as this department is the first contact our guests & patrons have with The Sanctuary. They “set the tone” for the guests entire stay at our hotel.<br /><br />This position also will oversee the departure experience at the resort as well, as we are the “last impression” that our guests have of the resort. Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.<br /><br /><br /><br /><strong>Tasks Performed</strong><br /><br />Consistently meet or exceed service standards as it pertains to our guests’ requests. <br /><br />Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.<br /><br />Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.<br /><br /><br /><br /><strong>Essential Responsibilities</strong> <br /><br />Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience. <br /><br />Daily reinforcement/monitoring of the hotels standards and values to ensure our guests and patrons receive a truly five star experience from start to finish. <br /><br />Coordinating guests and group luggage for timely delivery to and pick-up from guestrooms. <br /><br />Be available to assist in any area of the operation when needed<br /><br />Looking for an individual who appreciates the opportunity to be of service.<br /><br /><br /><br /><strong>Minimum Physical Requirements</strong> <br /><br />Must be able to stand for long periods on their feet; ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures; 90% of shift includes standing, walking or bending.</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=71156265a5ec73edc72a7b821&ri=9c13a6452d2140b7b2bcab476a4dd3fa&job_loc=Summerville%2CSC&q=Guest+Service+Supervisor&spl=v1%253AKxrM3VVz6Xx2av8n%253A5B2kUXzdHVsBGXijcqHd6Q%253D%253D%253APid55OcYUHkHX8U0%252BnfK81sx%252F91PavJdQlEvjdr%252BvC4qyOQFviONq0s47kpxoF%252Bi52L94OhJ%252BvpKgkURSuH9ukx%252B6CKgO5bzhoYFvoIe6KxyyWbGVZrNkPv6ueuFwEkhIDpZew%253D%253D&encrypt=0&l=Johns+Island%2C+SC&query_category_id=485000&t=simplyhired.com&jobkey-30381751502/" class="blue-link" target="_blank">Restaurant General Manager</a></p> <p class="similar-job-company">Taco Bell - 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<span class="text-muted">Johns Island, SC</span></p> <p class="text-muted similar-job-date"> 1 week ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = 'chico' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Taco Bell' ), 'UtZipcode' => array( 'city' => 'Summerville', 'state_prefix' => 'SC' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=71156265a5ec73edc72a7b821&ri=9c13a6452d2140b7b2bcab476a4dd3fa&job_loc=Summerville%2CSC&q=Guest+Service+Supervisor&spl=v1%253AKxrM3VVz6Xx2av8n%253A5B2kUXzdHVsBGXijcqHd6Q%253D%253D%253APid55OcYUHkHX8U0%252BnfK81sx%252F91PavJdQlEvjdr%252BvC4qyOQFviONq0s47kpxoF%252Bi52L94OhJ%252BvpKgkURSuH9ukx%252B6CKgO5bzhoYFvoIe6KxyyWbGVZrNkPv6ueuFwEkhIDpZew%253D%253D&encrypt=0&l=Johns+Island%2C+SC&query_category_id=485000&t=simplyhired.com&jobkey-30381751502/', 'title' => 'Restaurant General Manager', 'description' => '<p><span style="color: black;">We re looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests! It never gets dull here we Live M s! Our team have a passion for everything Taco Bell! Do you want to share in that passion? Do you have what it takes to Live M s? Come join our team! </span></p><p><span style="color: black;">As a Restaurant General Manager, you are the leader of a multi-million dollar business with total operational and financial responsibility for an individual unit. Performs hands-on work to train employees, respond to guest needs and model appropriate behaviors within the restaurant. Provide the overall leadership; recognize and motivate all employees; coach and train the team for operational excellence. </span> </p><p><span style="color: black;">What else is in it for you? A lot! Competitive pay, paid vacation, free meals with every shift, 401(k) with company match, healthcare options, and development opportunities. We're passionate about you and want you on our team!</span></p><p><br></p><p><em class="ql-size-small" style="color: black;">You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.</em></p>', 'post_date' => '2024-05-07T21:32:40Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'DRB Group' ), 'UtZipcode' => array( 'city' => 'Charleston', 'state_prefix' => 'SC' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=71a32744e5bc73edcc4e29961&ri=9c13a6452d2140b7b2bcab476a4dd3fa&job_loc=Charleston%2CSC&q=Guest+Service+Supervisor&spl=v1%253A59Oi3vDmuEKQhBxl%253Aiz872vY1hwisDpdN0nsThQ%253D%253D%253A6Sc0Uilmfn9M1WkIkciRpySjLYFufjn35jNRxn3u3HLzbevQdflC%252FJtpV6VwNXdtty1SIUV%252F90Gtgf%252BTPrDErm%252Fedxa%252F2TVeP1XSQjiyQ%252Bhm4lGR9vnU%252BFzewp5eVMokTxw%253D&encrypt=0&l=Johns+Island%2C+SC&query_category_id=485000&t=simplyhired.com&jobkey-30472170202/', 'title' => 'Online Sales Consultant', 'description' => '<p><strong>JOB PURPOSE: </strong></p><p>Responsible for timely follow up of all Internet leads with the goal of scheduling in person appointments in communities, coordinates all electronic marketing efforts and responsible for accuracy of information on website.</p><p><strong> </strong></p><p><strong>Duties and Responsibilities</strong></p><ul><li>Meet or exceed monthly conversion targets. </li><li>Provide excellent customer service. </li><li>Promptly respond to all inquiries utilizing email, phone, text and mail as appropriate. </li><li>Assesses lead s needs and preferences to determine appropriate community and product. </li><li>Schedules appointments for leads at appropriate community. </li><li>Provide information regarding community and surrounding area. </li><li>Provides Sales Team with all information about lead s needs and preferences to insure warm and smooth transfer. </li><li>Provides referrals to lenders and other resources as needed. </li><li>Communicates appointment details to lead, including time, date, location with driving directions, name of sales consultant, direct phone number for sale consultant. </li><li>Audits division and community web pages regularly. </li><li>Submits website changes to corporate marketing group. </li><li>Demonstrates thorough knowledge of DRB practices and products. </li><li>Oversight of electronic marketing efforts, including eblasts to leads, prospects and real estate agents. </li><li>Follows up with lead after appointment to close the loop and, in coordination with sales consultant, determine next steps. </li><li>Acts as resource to sales team by sharing lead information and feedback. </li><li>Attends and participates in sales meetings </li><li>Maintains tracking records including lead information, appointments scheduled and kept, Sales resulting from appointments </li><li>Reports metrics regularly to leadership team, including number of leads, conversion of leads to appointment, percentage of appointments kept, conversion of kept appointment to sale, conversion of lead to sale </li><li>Enters all pertinent information into CRM including records of all interactions with lead. </li><li>Visits communities regularly to establish strong working relationship with sales team and insure accurate and timely knowledge of product and location. </li><li>Manage inbound phone calls as directed by leadership team. </li><li>Performs other duties as assigned by management. </li></ul><p><strong> </strong></p><p><strong>QUALIFICATIONS: </strong></p><p><strong> </strong></p><p><strong>Knowledge and Skills </strong></p><ul><li>Excellent oral and written skills, including email, phone and text </li><li>Punctual </li><li>Professional appearance </li><li>Excellent presentation skills </li><li>Demonstrated problem solving and negotiation skills </li><li>Well organized and highly self-directed </li><li>Strong interpersonal skills, customer service driven </li><li>Displays a friendly, enthusiastic, approachable manner </li><li>Proficient in Excel, Outlook and Word </li></ul><p><strong> </strong></p><p><strong>Education and Work Experience </strong></p><ul><li>Associate s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience </li><li>Prior experience in new home sales preferred but not required </li><li>Prior experience in electronic marketing preferred but not required<br /></li><li>SC Real Estate License is required<br /></li></ul>', 'post_date' => '2024-05-18T04:31:42Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Palmetto' ), 'UtZipcode' => array( 'city' => 'Johns Island', 'state_prefix' => 'SC' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=712804fbc58c73edc4fc12641&ri=9c13a6452d2140b7b2bcab476a4dd3fa&job_loc=Johns+Island%2CSC&q=Guest+Service+Supervisor&spl=v1%253AYyPqx5SgrnfjgT5t%253AleP0HZzUDwoNFGxTEmSTgw%253D%253D%253A0dlom2cka10WIpVwGFfiyM4F0j8JcwlpvN666QRzCnmy3MpZa%252BT%252FJEDu9LTv4oPD1H%252BXiV%252BNjULcmbhdeu4Bnn5sjFTxV0t4FlxZXSyGHL1Uciy8QXOXdyCBCSI0E57MWqPs40KS6c0n63VO&encrypt=0&l=Johns+Island%2C+SC&query_category_id=485000&t=simplyhired.com&jobkey-30345159788/', 'title' => 'Operational Specialist', 'description' => '<p><strong>Operations Specialist I (Associate/Entry Level), LightReach</strong></p><p>LightReach is a branch of Palmetto Energy focused on the democratization of the renewable energy industry. We provide homeowners with financial products to benefit from solar power, home efficiency products and energy storage systems. We empower solar sales professionals and solar installation companies with access to our proprietary platform, financing, customer management system and milestone submission system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption. Palmetto Finance is growing rapidly and prepared to continue growth.</p><p>The Operations Specialist role is critical to the success of the LightReach Platform, managing the support and processing ecosystem surrounding Palmetto s financial products.</p><p>The Operations Specialist will work directly with internal stakeholders and support partners to ensure smooth processes surrounding all financial product transactions. The role is at the forefront of product operations, underwriting, product marketing, and compliance systems.</p><p><strong>Location: </strong>CHS, CLT</p><p><br></p><p><strong>About You!</strong></p><ul><li>You work well in a fast paced environment, and are nimble to adapt to new challenges.</li><li>You are knowledgeable in solar financing and milestone requirements in general.</li><li>You ve got a passion for servant leadership, willing to support frontline sales reps and team members to successfully transact on the Palmetto financial product platform.</li><li>You maintain a high level of emotional intelligence, able to navigate through stressful situations in a tactful manner.</li></ul><p><br></p><p><strong>Success Defined</strong></p><ul><li>Consultative Support: 95% Support requests responded to within 5 minutes, with high quality execution. Accurate guidance and coaching of sales members relative to product parameters, milestones, etc.</li><li>Underwriting: 95% Underwriting reviews executed & properly dispositioned within 1 hr</li><li>Compliance: Thoughtful & balanced execution of compliance scenarios</li></ul><p><br></p><p><strong>Strategic/Tactical Responsibilities</strong></p><ol><li>Consultative support execution</li><li>Underwriting</li><li>Compliance systems maintenance & execution</li></ol><p><br></p><p><strong>Required Background and Skills</strong></p><ul><li>Coursework or professional experience in one of the following: Customer/Technical/Sales Support, Clean Technology, or Finance</li><li>Enjoys working in a fast-paced rapidly changing environment</li><li>Customer service mindset</li><li>Problem solver with a high attention to detail</li><li>Strong computer skills</li><li>Ability to work independently as well as in a team</li><li>Excellent communicator, both written and verbal</li></ul><p><br></p><p><strong>Preferred Background and Skills</strong></p><ul><li>BS/BA Degree Preferred</li><li>Experience with interpreting data reports to streamline workflows preferred</li><li>Knowledge of the construction or solar industry preferred</li><li>Spanish speaker is a plus</li></ul><p><br></p><p><strong>Equal Employment Opportunity</strong></p><p>Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.</p><p>Palmetto is leading our world toward a clean energy future with revolutionary technology, full turnkey sales services, industry-leading logistics, thousands of solar panel installations and an endless passion for all things sustainable. We ve structured, financed and developed clean energy projects across 4 continents and 22 countries, and we re not stopping anytime soon. We are a high growth company with a promote-from-within culture. We offer excellent traditional benefits such as unlimited vacation, medical, dental and vision coverage, and retirement plans. Our open layout office is in downtown Charleston, where our team members can enjoy cold brewed coffee on tap, the office dog, and culture-building events like kickball or daily huddles. Our #1 Value is Customer Experience and we pride ourselves on over delivering. To learn more about our services, visit Palmetto.com.</p><p></p>', 'post_date' => '2024-05-17T07:28:23Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Godshall Recruiting' ), 'UtZipcode' => array( 'city' => 'Johns Island', 'state_prefix' => 'SC' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7158ee7f702c73edc3f2ba2f1&ri=9c13a6452d2140b7b2bcab476a4dd3fa&job_loc=Johns+Island%2CSC&q=Guest+Service+Supervisor&spl=v1%253AqzWf00PQMDq%252F%252F7W5%253AV8z1h9qHLIPRlKWXk3A0Zw%253D%253D%253AjsKXXfc9E8q5UAqvaN5PygYv6klhw37J22j4MGYRci3rLpF9aaBiPTlwHTET3LXmDc8TNQ25HQlbncPjG4rOItJiQKuDQzg%252FMtIS6ofN0RCRq92KrIbkdD826eFQRfsFPu8%253D&encrypt=0&l=Johns+Island%2C+SC&query_category_id=485000&t=simplyhired.com&jobkey-30463032353/', 'title' => 'Customer Service Manager', 'description' => '<p><strong>Salary: </strong>$65k to $80k</p><p><br></p><p><strong>What is your perfect fit?</strong></p><ul><li>Would you like a later start to the work day?</li><li>Is a generous amount of PTO attractive to you in a position?</li></ul><p><br></p><p><strong>If this describes you, then we need to talk.</strong></p><p><br></p><p><strong>What your future day will look like:</strong></p><ul><li>Set contact center goals, delegate to customer service team for weekly implementation and review</li><li>Produce monthly reports on productivity, quality, and sales</li><li>Design and manage call routing systems</li><li>Handle multi-channel tasks including Phone, Chat, E-mail, Marketplace, and E-Commerce Orders</li><li>Manage customer interactions, including Returns, complaints, and low scored surveys</li><li>Ability to work a daily schedule of 10am to 7pm</li></ul><p><br></p><p><strong>Benefits Offered:</strong></p><ul><li>Health/Dental</li><li>PTO</li><li>Paid Holiday</li></ul><p><br></p><p><strong>Type: </strong>Direct Hire</p><p><br></p><p><strong>To be a champion in this role, you will need:</strong></p><ul><li>3 years of supervisory call center experience</li><li>Proficiency in an ERP system; Epicor, Netsuite or Infor, a plus</li><li>Experience in a fast paced, high order volume environment; B2B business supplies sales, a plus</li><li>Ability to work a daily schedule of 10am to 7pm</li></ul><p><br></p><p>We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. </p><p><br></p><p>If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!</p>', 'post_date' => '2024-05-17T02:24:51Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'CRG' ), 'UtZipcode' => array( 'city' => 'Johns Island', 'state_prefix' => 'SC' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=706330f639cc73edd04f52bb1&ri=9c13a6452d2140b7b2bcab476a4dd3fa&job_loc=Johns+Island%2CSC&q=Guest+Service+Supervisor&spl=v1%253AmRll77MWdOd%252FKWdX%253AaLUlus0H%252BKC9auKsnVJYlg%253D%253D%253A8dCOVOlwz4oaIs3pE92s2I1EeWZT%252FZkeXTwtylSyAJy3JpAfMbHPnTjN%252B%252FsUaZ5ay0yR6nefwWtbAqQS55oyv%252BnSXZQuqvdGN57OMQvHGg8TpcjFbPlFn65j1iNf%252F7VriZhWOkpp%252B%252FloFd3I&encrypt=0&l=Johns+Island%2C+SC&query_category_id=485000&t=simplyhired.com&jobkey-30136574901/', 'title' => 'Co-Store Manager', 'description' => '<p><strong><u>Co-Store Manager</u></strong></p><p>CRG is collaborating with a prominent American retail establishment with a century-long legacy, seeking a Co-Store Manager for its South Carolina branch. As a Co-Store Manager, you will oversee the efficient and profitable operations of the store, uphold customer satisfaction, and foster a positive work environment.</p><p><strong>Opportunity: </strong>Direct-Hire</p><p><strong>Compensation: </strong>$60,000-$72,000 per year, plus annual performance bonuses</p><p><strong>Location: </strong>Columbia, SC</p><p><strong>Responsibilities:</strong></p><ul><li>Ensure high levels of customer satisfaction, courtesy, and service excellence throughout the store.</li><li>Achieve financial targets outlined in the budget for the assigned area and support the store manager in achieving overall store goals.</li><li>Assist in store staffing, including forecasting staffing needs, recruitment, and training.</li><li>Ensure that direct reports understand performance expectations and hold them accountable for achieving budgeted results.</li><li>Maintain continuous awareness of store conditions through frequent and detailed store inspections.</li><li>Uphold sanitation and food safety standards throughout the store.</li><li>Foster a positive store morale through effective supervision and recognition.</li><li>Facilitate effective communication with internal and external individuals.</li><li>Ensure compliance with all federal, state, and local statutes, regulations, and company policies.</li><li>Maintain a safe facility for customers and team members.</li></ul><p> <strong>Qualifications:</strong></p><ul><li>Bachelor s degree preferred</li><li>1-2 years of progressive experience in large retail operations management required, preferably within the grocery retail sector.</li></ul><p>Category Code: JN033, JN037</p>', 'post_date' => '2024-05-06T21:28:16Z' ) ) ) $title_for_layout = 'Guest Service Supervisor at Kiawah Island Golf Resort' $metatag_description = 'Guest Service SupervisorKiawah Island Golf Resort at Proven' $unique_name = 'kiawah-island-golf-resort-kiawah-island-sc' $reference_number = '20003' $mobile_image = 'http://proven-employer-mobile-images.s3.amazonaws.com/w14364640991301419557_small.jpg' $display_company_title = 'Jobs at Kiawah Island Golf Resort' $employer = array( 'EmployersJob' => array( 'id' => '17987', 'employer_id' => '13648', 'ats_url' => '', 'url' => '', 'title' => 'Guest Service Supervisor', 'craigslist_city' => 'charleston', 'craigslist_sub_city' => '', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'North Carolina', 'open' => '1', 'post_date' => '2015-07-16 18:05:11', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '29455', 'description' => '<p><strong>Primary Responsibilities:</strong><br /><br />Guest Services Supervisors at The Sanctuary oversee the day-to day operation of three vital areas of our AAA Five Diamond/Forbes Five Star hotel. 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Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.<br /><br /><br /><br /><strong>Tasks Performed</strong><br /><br />Consistently meet or exceed service standards as it pertains to our guests’ requests. <br /><br />Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.<br /><br />Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.<br /><br /><br /><br /><strong>Essential Responsibilities</strong> <br /><br />Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience. <br /><br />Daily reinforcement/monitoring of the hotels standards and values to ensure our guests and patrons receive a truly five star experience from start to finish. <br /><br />Coordinating guests and group luggage for timely delivery to and pick-up from guestrooms. <br /><br />Be available to assist in any area of the operation when needed<br /><br />Looking for an individual who appreciates the opportunity to be of service.<br /><br /><br /><br /><strong>Minimum Physical Requirements</strong> <br /><br />Must be able to stand for long periods on their feet; ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures; 90% of shift includes standing, walking or bending.</p>', 'unique_name' => '', 'created_date' => '2015-07-16 18:05:04' ), 'Employer' => array( 'lat' => '32.69129944', 'lon' => '-80.09120178', 'id' => '13648', 'company_name' => 'Kiawah Island Golf Resort', 'company_logo' => 'w1436376060922321013_small.jpg', 'simple_posting_process' => '1', 'user_id' => '258273', 'zipcode' => '29455', 'city' => 'Kiawah Island', 'street_address' => '1 Sanctuary Beach Dr', 'street_address2' => '', 'state' => 'SC' ), 'UtZipcode' => array( 'zipcode' => '29455', 'city' => 'Johns Island', 'state_prefix' => 'SC' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 2 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Guest Service Supervisor"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/17987?ref=20003"/> <meta property="og:image" content="http://proven-employer-mobile-images.s3.amazonaws.com/w14364640991301419557_small.jpg"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="Primary Responsibilities:Guest Services Supervisors at The Sanctuary oversee the day-to day operation of three vital areas of our AAA Five Diamond/Forbes Five Star hotel. They tirelessly manage and motivate the Guest Services team that consists of Valet Parking, Door Attendants, Bell Attendants and Overnight Bell Attendant. They possess the keen ability to effectively deal with guests’ conflicts and will consistently perform their job duties effortlessly. Guest Services Supervisors are integral to the entire guest experience, as this department is the first contact our guests & patrons have with The Sanctuary. They “set the tone” for the guests entire stay at our hotel.This position also will oversee the departure experience at the resort as well, as we are the “last impression” that our guests have of the resort. Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.Tasks PerformedConsistently meet or exceed service standards as it pertains to our guests’ requests. Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.Essential Responsibilities Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div class="company-image"> <img src="http://proven-employer-mobile-images.s3.amazonaws.com/w14364640991301419557_small.jpg" width="100%" class="img-responsive center-block" /> </div> <div id="job-description"> <p><strong>Primary Responsibilities:</strong><br /><br />Guest Services Supervisors at The Sanctuary oversee the day-to day operation of three vital areas of our AAA Five Diamond/Forbes Five Star hotel. They tirelessly manage and motivate the Guest Services team that consists of Valet Parking, Door Attendants, Bell Attendants and Overnight Bell Attendant. They possess the keen ability to effectively deal with guests’ conflicts and will consistently perform their job duties effortlessly. <br /><br />Guest Services Supervisors are integral to the entire guest experience, as this department is the first contact our guests & patrons have with The Sanctuary. They “set the tone” for the guests entire stay at our hotel.<br /><br />This position also will oversee the departure experience at the resort as well, as we are the “last impression” that our guests have of the resort. Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.<br /><br /><br /><br /><strong>Tasks Performed</strong><br /><br />Consistently meet or exceed service standards as it pertains to our guests’ requests. <br /><br />Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.<br /><br />Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.<br /><br /><br /><br /><strong>Essential Responsibilities</strong> <br /><br />Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience. <br /><br />Daily reinforcement/monitoring of the hotels standards and values to ensure our guests and patrons receive a truly five star experience from start to finish. <br /><br />Coordinating guests and group luggage for timely delivery to and pick-up from guestrooms. <br /><br />Be available to assist in any area of the operation when needed<br /><br />Looking for an individual who appreciates the opportunity to be of service.<br /><br /><br /><br /><strong>Minimum Physical Requirements</strong> <br /><br />Must be able to stand for long periods on their feet; ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures; 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Kiawah Island Golf Resort
Primary Responsibilities:
Guest Services Supervisors at The Sanctuary oversee the day-to day operation of three vital areas of our AAA Five Diamond/Forbes Five Star hotel. They tirelessly manage and motivate the Guest Services team that consists of Valet Parking, Door Attendants, Bell Attendants and Overnight Bell Attendant. They possess the keen ability to effectively deal with guests’ conflicts and will consistently perform their job duties effortlessly.
Guest Services Supervisors are integral to the entire guest experience, as this department is the first contact our guests & patrons have with The Sanctuary. They “set the tone” for the guests entire stay at our hotel.
This position also will oversee the departure experience at the resort as well, as we are the “last impression” that our guests have of the resort. Guest Service Supervisors are able to see problems before they exist, anticipate what is needed before it is asked for and effectively balance the needs of our guests and employees.
Tasks Performed
Consistently meet or exceed service standards as it pertains to our guests’ requests.
Ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures. Coordinating guests/group luggage for timely delivery/pick-up from guestrooms.
Inventory, tag and pull guest and/or group golf clubs in accordance with established service standards. Organize, assemble and distribute group/wedding amenities and keep detailed follow-up records of their delivery. Have a keen eye for detail and continually monitor the operations of three vital areas and be able to foresee operational challenges. Ability to always anticipate what our employees will need and what our guests will be asking for is paramount to be successful in this job.
Essential Responsibilities
Ability to coordinate, monitor and assist the Bell Attendants, Concierge, Door Attendants and Valet Parking operations in order to ensure an ideal guest experience.
Daily reinforcement/monitoring of the hotels standards and values to ensure our guests and patrons receive a truly five star experience from start to finish.
Coordinating guests and group luggage for timely delivery to and pick-up from guestrooms.
Be available to assist in any area of the operation when needed
Looking for an individual who appreciates the opportunity to be of service.
Minimum Physical Requirements
Must be able to stand for long periods on their feet; ability to lift 50 pounds; work in an outdoor environment with a variety of seasonal temperatures; 90% of shift includes standing, walking or bending.
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