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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=71b0bef3262c73eddb56b79d1&ri=9bf861750cdb44a59f58bcf8f6e9e6c4&job_loc=Northbrook%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AZnO12tE2LL%252BjEWa5%253A4pV5m3ex39Kht8%252B4QW%252F%252FGg%253D%253D%253ApBR70RdC0eiiG1NqgZVBOo4ApRTzJxTqlAbVs%252FhTQ2G7pbiRAQwb9KENvsV222fY02z5M9NwfBYByjmvdcfRgmd4fWzSq36M8llvbax4Zqt05DVfQXKy8yzrEN6DzC7f80rYyWwvtizwLEdc7g%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30322786515/" class="blue-link" target="_blank">Customer Service - 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weekly pay!</a></p> <p class="similar-job-company">Genesis Marketing Corporation - <span class="text-muted">Evanston, IL</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Waterway Carwash' ), 'UtZipcode' => array( 'city' => 'Northbrook', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=71b0bef3262c73eddb56b79d1&ri=9bf861750cdb44a59f58bcf8f6e9e6c4&job_loc=Northbrook%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AZnO12tE2LL%252BjEWa5%253A4pV5m3ex39Kht8%252B4QW%252F%252FGg%253D%253D%253ApBR70RdC0eiiG1NqgZVBOo4ApRTzJxTqlAbVs%252FhTQ2G7pbiRAQwb9KENvsV222fY02z5M9NwfBYByjmvdcfRgmd4fWzSq36M8llvbax4Zqt05DVfQXKy8yzrEN6DzC7f80rYyWwvtizwLEdc7g%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30322786515/', 'title' => 'Customer Service - Representative', 'description' => 'Overview: <p style="margin: 0px; text-align: center;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: Verdana, sans-serif;">Waterway is now hiring Customer Service - Representatives at our Northbrook location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: Verdana, sans-serif;">The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job!</span></p><p style="margin: 0px; text-align: center;"> </p><p style="margin: 0px; text-align: center;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"><strong>Compensation:</strong><span> </span>Average $21 per hour (base pay + sales bonuses!)</span></p><p style="margin: 0px; text-align: center;"> </p><p style="margin: 0px; text-align: center;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"><strong>Location:</strong><span> </span>Waterway Carwash - Northbrook location -<span> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif; color: black;" data-darkreader-inline-color="">2300 Waukeegan Rd. Northbrook IL, 60062</span></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Why Waterway? Perks and Discounts</span></strong></p><ul><li><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Flexible scheduling Daytime, Evening, and Weekend shifts available.</span></li><li><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Tuition Assistance Program up to $4,000 a year!</span></li><li><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Free Car Washes and Gas Discounts.</span></li><li><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Referral Bonus program.</span></li><li><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Recognized as a Top Workplace multiple years running.</span></li><li><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Advancement, Promotion, & Cross-Training Opportunities.</span></li></ul> Qualifications: <p style="margin-bottom: 6.0pt;"><strong><span style="font-size: 10.0pt;">Required/Preferred Education & Experience</span></strong></p><ul><li><span style="font-size: 10.0pt;">6 months work experience in a retail environment preferred</span></li><li style="margin-bottom: 6.0pt;"><span style="font-size: 10.0pt;">OR, experience in a leadership position in an organization (e.g., sports team)</span></li></ul><p style="margin-bottom: 6.0pt;"><strong><span style="font-size: 10.0pt;">Additional Requirements</span></strong></p><ul><li><span style="font-size: 10.0pt;">Current and valid drivers license;</span></li><li><span style="font-size: 10.0pt;">Professional demeanor, behavior, and appearance in accordance with company policy;</span></li><li><span style="font-size: 10.0pt;">Ability to perform all essential functions safely without endangering oneself or others;</span></li><li><span style="font-size: 10.0pt;">Ability to comply with local/State health code requirements for soda fountain and food service/sales; and</span></li><li><span style="font-size: 10.0pt;">Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).</span></li><li><span style="font-size: 10.0pt;">Ability to complete all required trainings/certifications required to perform any of the required functions.</span></li></ul> Responsibilities: <ul><li><span style="font-size: 10.0pt;">Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.</span></li><li><span style="font-size: 10.0pt;">Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.</span><ul><li><span style="font-size: 10.0pt;">Car Washes identify customer needs and present complimentary solutions.</span></li><li><span style="font-size: 10.0pt;">Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.</span></li><li><span style="font-size: 10.0pt;">Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.</span></li></ul></li><li><span style="font-size: 10.0pt;">Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:</span><ul><li><span style="font-size: 10.0pt;">Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,</span></li><li><span style="font-size: 10.0pt;">Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.</span></li></ul></li><li><span style="font-size: 10.0pt;">Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.</span></li><li><span style="font-size: 10.0pt;">Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.</span></li><li><span style="font-size: 10.0pt;">Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.</span></li></ul><p style="margin-bottom: 6.0pt;"><strong><span style="font-size: 10.0pt;">Other Functions</span></strong></p><ul><li><span style="font-size: 10.0pt;">Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.</span></li><li><span style="font-size: 10.0pt;">Perform various transactional functions to meet customer demand and store staffing needs.</span></li><li><span style="font-size: 10.0pt;">Various other functions as identified and directed by management.</span></li></ul> Physical Requirements: <p style="margin-bottom: 6.0pt;"><strong><span style="font-size: 10.0pt;">Work Environment/Physical Demands</span></strong></p><ul><li><strong><span style="font-size: 10.0pt;">Environmental</span></strong><span style="font-size: 10.0pt;"> may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.</span></li><li><strong><span style="font-size: 10.0pt;">Physical </span></strong><span style="font-size: 10.0pt;">periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.</span></li><li><strong><span style="font-size: 10.0pt;">Vision and Hearing </span></strong><span style="font-size: 10.0pt;">Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).</span></li><li><strong><span style="font-size: 10.0pt;">Language </span></strong><span style="font-size: 10.0pt;"> must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.</span></li><li><strong><span style="font-size: 10.0pt;">Cognitive </span></strong><span style="font-size: 10.0pt;">perform arithmetic calculations and operate data entry devices.</span></li><li><strong><span style="font-size: 10.0pt;">Attendance </span></strong><span style="font-size: 10.0pt;"> maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.</span></li></ul> EEO Statement: <p style="margin: 0px;"><span>If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.</span></p>', 'post_date' => '2024-05-05T07:07:14Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Apex Focus Group' ), 'UtZipcode' => array( 'city' => 'Chicago', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7152d2ca57ec73edd570740a1&ri=9bf861750cdb44a59f58bcf8f6e9e6c4&job_loc=Chicago%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253A6iooMCwDRCXUXqAh%253A8ef62LWUhfDhOmzR5xbXxw%253D%253D%253A1ZZ%252FPlswAe2qPvQpazkkjO2Y77hEoYHVlyxf1nHCDNhQNyl%252BBImGvBNv5781GFI4H58V%252BBImhQhhdZGeYwode1056s3sj7NQjNcBa0IFB4OE7I5GFQY%252ByXRaCUKWiFH0zNg%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30085398086/', 'title' => 'Call Center Representative Agent Work From Home - Part Time Focus Group Panelists', 'description' => '<p>Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.</p><p>Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists</p><p>Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.</p><p>With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.</p><p></p><strong>Compensation:</strong><ul><li>$75-$150 (per 1 hour session)</li><li>$300-$750 (multi-session studies)</li></ul><p></p><strong>Job Requirements:</strong><ul><li>Show up at least 10 mins before discussion start time.</li><li>Participate by completing written and oral instructions.</li><li>Complete written survey provided for each panel.</li><li>MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.</li></ul><p></p><strong>Qualifications:</strong><ul><li>Must have either a smartphone with working camera or desktop/laptop with webcam</li><li>Must have access to high speed internet connection</li><li>Desire to fully participate in one or several of the above topics</li><li>Ability to read, understand, and follow oral and written instructions.</li><li>Call center representative agent experience is not necessary.</li></ul><p></p><strong>Job Benefits:</strong><ul><li>Flexibility to take part in discussions online or in-person.</li><li>No commute needed should you choose to work from home remotely.</li><li>No minimum hours. You can do this part-time or full-time</li><li>Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.</li><li>You get to review and use new products or services before they are released to the public.</li></ul><p>You must apply on our website and complete a set of questionnaire to see if you qualify.</p><p>This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.</p>', 'post_date' => '2024-04-29T21:05:56Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'PLATINUM SUPPLEMENTAL INSURANCE' ), 'UtZipcode' => array( 'city' => 'Northfield', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=718918a7e04c73edd8ccd2d11&ri=9bf861750cdb44a59f58bcf8f6e9e6c4&job_loc=Northfield%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AgWp0Bvh820C7KKYy%253AqQq8hzKjMJ694nniZeLa%252Fg%253D%253D%253AH%252Bqxyh3iBG3Djn1NGtG2RV1A1TVk112WkvVw6DCf88EmpsaPOcAZ89INWOpffqpCiY251Uxw8ZZkzA1rQbkfT%252Bdh7ZXzeBkceAh3BIj8Cyp2CG2ZBHxw27n3%252BH9anzU8pLafgA%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30279148575/', 'title' => 'Sales Rep - No Experience Required!', 'description' => 'If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity.<br><br>Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robust company like Platinum handles objectives like marketing, recruiting, customer service, and technology and innovation, so you can focus on what you do best-educating more customers and closing more sales.<br><br>If you already possess the hard work, hunger and determination of a successful salesperson, you're one step from closing the deal with a company that can launch your career beyond expectation.<br><br><strong>Career Details:</strong><br><ul><li>During the typical <strong>four-day workweek (Mon.-Thurs.)</strong>, you will travel to meet one-on-one with farmers and small business owners.</li><li>You will receive thorough training in Platinum's <strong>reliable 10-step sales system.</strong></li><li>You will be taught Platinum's proven sales system, including how to identify highly qualified leads in each territory.</li><li>Those who work hard to build a strong knowledge of the product and confidence in their presentation have consistently earned <strong>$75,000-$100,000+ annually.</strong></li><li>Platinum's team-based structure encourages motivation, accountability and increased sales.</li><li>Additional advantages include <strong>annual renewal income potential, generous bonuses and luxury travel incentives.</strong></li></ul><br><br><strong> Requirements:</strong><br><ul><li>Ability to travel overnight Monday-Thursday.</li><li>Must be 18 years or older to apply. </li></ul>', 'post_date' => '2024-04-24T18:34:40Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Leaf Home' ), 'UtZipcode' => array( 'city' => 'Lombard', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=71b1321e48ec73eddb4e794b1&ri=9bf861750cdb44a59f58bcf8f6e9e6c4&job_loc=Lombard%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AWtPxndiUktf1SWkv%253AC%252FCPmToyR8LtQgzTF0h2HA%253D%253D%253AeCkm1KH84%252FBp5hOpKGsPn2P4qL%252FCAapoGYj9KpMT8%252FutKsRly6fKvaYheOqjR3WozVcT5gFxhXRHmYn4lW8GMQMMfZGE7QhGc7cmucDri5YjXUTIEyFQ5nVjBB9j9iB5n37i&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30321195909/', 'title' => 'Call Center Representative - BP', 'description' => '<p>At Leaf Home, people are at the heart of everything we do, and we ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every day because who doesn t want a job they can look forward to? Come grow your career with us! </p><ul><li><p>Big company with a family-owned feel YOU are important to us, and we ve built a culture you ll love.</p></li><li><p>Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work .</p></li><li><p>Job security we have locations throughout the U.S. and Canada, and we re not done growing!</p></li><li><p>Inclusion, sustainability, and reliability are at the core of our culture</p></li><li><p>Veterans' resources available to help transitioning service members find a new rhythm.</p></li><li><p>Dedicated to providing resources and encouragement for employee growth</p></li></ul><p><b>Position Summary: </b>Our Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.</p><p><b>Essential Duties and Responsibilities:</b></p><ul><li><p>Initiate outbound calls to potential customer leads for sales consultations and quotes</p></li><li><p>Serve as initial point of contact for potential customer via phone</p></li><li><p>Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation</p></li><li><p>Document and update customer interaction within customer relationship management (CRM) system</p></li><li><p>Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible</p></li><li><p>De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution</p></li><li><p>Exceed customer service expectations by providing an outstanding experience to every potential customer</p></li><li><p>Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality</p></li><li><p>Promote teamwork through consistency, reliability, and group cohesiveness</p></li><li><p>Performs other duties as assigned by supervisor.</p></li></ul><p><b>Experience and Minimum Qualifications:</b></p><ul><li><p>High School Diploma or equivalent.</p></li><li><p>Previous experience in a dynamic call center or customer service role</p></li><li><p>Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without dropping the ball'.</p></li><li><p>Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a roll up your sleeves and "today not tomorrow" mentality.</p></li><li><p>Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.</p></li><li><p>Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.</p></li><li><p>Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.</p></li><li><p>Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.</p></li><li><p>Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction.</p></li><li><p>Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization.</p></li><li><p>Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions.</p></li><li><p>Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).</p></li><li><p>Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).</p></li></ul><p><b>Preferred Knowledge, Skills, Abilities or Certifications:</b></p><ul><li><p>Understand and broad knowledge of financial software </p></li><li><p>Strong mathematical skills </p></li></ul><p><b>Travel Requirements:</b></p><ul><li><p>No travel required.</p></li></ul><p><b>Overtime/Additional Hours Requirements:</b></p><ul><li><p>May be requested to work overtime on evenings and weekends dependent on business need.</p></li></ul><p><b>Physical Requirements</b></p><ul><li><p>Normal Office Environment</p></li><li><p>Indoor work in a climate-controlled environment.</p></li><li><p>Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.</p></li></ul><p><b>Are We Your Company?</b></p><p>Focused On Growth<b> </b>Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees growth, which we demonstrate by:</p><ul><li><p><b>Innovating, Always:</b> Leaf is focused on providing cutting edge solutions, both for employees and customers</p></li><li><p>Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do</p></li><li><p>Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment</p></li><li><p>Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home</p></li></ul><p>What do we offer?</p><ul><li><p>Industry-leading compensation package</p></li><li><p>Fully paid Medical, Dental, and Vision benefits after 90 days</p></li><li><p>401k Savings Plan</p></li><li><p>Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs</p></li><li><p>Childcare benefits to support families</p></li><li><p>Endless opportunity for growth and advancement. Just ask our current employees!</p></li></ul><p>Other perks you need to know about: </p><ul><li><p>Employee assistance program get 24/7 support in areas including legal, financial planning, and counseling.</p></li><li><p>Employee discount marketplace enjoy discounts on thousands of products, from cars to local attractions.</p></li><li><p>Gym membership compensation your insurance will help cover the cost of your gym membership!</p></li><li><p>Groups like Vet Connect & the Women s Committee to help you get involved and to provide resources for your success </p></li></ul><p><b>Leaf Home Awards and Accolades: </b>Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage and has been Certified by Great Place to Work . A few of our brands have also earned accolades, including: </p><ul><li><p>LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list</p></li><li><p>Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine s Top 500 list</p></li><li><p>Leaf Home is a Smart Culture Awards honoree for its employee-focused culture</p></li><li><p>Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists</p></li></ul><p> </p><p>For a full list of awards earned by our brands, please visit www.leafhome.com/press/.</p><p><b>Diversity and Inclusion Statement</b></p><p>Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.</p><p><b>Equal Opportunity Statement</b></p><p>Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).</p>', 'post_date' => '2024-05-05T05:08:01Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Genesis Marketing Corporation' ), 'UtZipcode' => array( 'city' => 'Evanston', 'state_prefix' => 'IL' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 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<div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div 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style="display: none;"> <h3>To apply, please fill in the information below</h3> <div class="existing-account">Already have an account? <a href="/pages/login" id="login-link" class="blue-link" title="Log In Now">Log In Now</a></div> <div class="form-body apply-form"> <form action="/workers_ajax/createAccountFromResume/30328/44887" class="errorsRight" id="buildProfileForm" enctype="multipart/form-data" method="post" accept-charset="utf-8"><div style="display:none;"><input type="hidden" name="_method" value="POST"/></div> <div class="form-group row"> <div class="col-sm-12"> <h4>Contact Information:</h4> </div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][fname]" id="fname" placeholder="First Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <input class="required" type="text" name="data[Worker][lname]" id="lname" placeholder="Last Name" /> </div> <div class="clearfix"></div> <div class="form-field col-sm-6"> <div class="input text"><input name="data[Worker][unique_identifier]" placeholder="email@example.com" class="required long" id="unique_identifier" type="text"/></div> </div> <div class="clearfix"></div> </div> <div class="form-group"> <h4>Resume:</h4> <div class="input file"><input type="file" name="data[Worker][resume_file]" id="resume_file" size="14"/></div> </div> <div class="form-group"> <h4>Cover Letter:</h4> <div class="input textarea"><textarea name="data[EmployersJobsRankingsLetter][coverletter]" id="coverletter" class="required" placeholder="Why are you interested in this position? Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.<br /><br />Responsibilities:<br />• Phone support of customers, by answering questions and responding to needs<br />• Accurately and timely process customer requests that are received by mail, phone, fax or email<br />• Researches and analyses issues to ensure successful outcomes and resolution<br />• Develops relationships with clients and customers by becoming a dedicated resource<br />Ensure quality and consistent processing and service<br />• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery<br /><br />Job Requirements<br />Qualifications:<br /><br />High school diploma or equivalent required college degree and prior financial service experience preferred.<br /><br />Experience providing customer service and transaction processing support to clients<br /><br />Work history which demonstrates personal growth and aptitude for advancement<br /><br />Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software<br /><br />Incumbents must be able to work required overtime</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=71b0bef3262c73eddb56b79d1&ri=9bf861750cdb44a59f58bcf8f6e9e6c4&job_loc=Northbrook%2CIL&q=Customer+Service+Representative+++We+Are+Hiring+Now&spl=v1%253AZnO12tE2LL%252BjEWa5%253A4pV5m3ex39Kht8%252B4QW%252F%252FGg%253D%253D%253ApBR70RdC0eiiG1NqgZVBOo4ApRTzJxTqlAbVs%252FhTQ2G7pbiRAQwb9KENvsV222fY02z5M9NwfBYByjmvdcfRgmd4fWzSq36M8llvbax4Zqt05DVfQXKy8yzrEN6DzC7f80rYyWwvtizwLEdc7g%253D%253D&encrypt=0&l=Winnetka%2C+IL&query_category_id=130000&t=simplyhired.com&jobkey-30322786515/" class="blue-link" target="_blank">Customer Service - 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weekly pay!</a></p> <p class="similar-job-company">Genesis Marketing Corporation - <span class="text-muted">Evanston, IL</span></p> <p class="text-muted similar-job-date"> Yesterday </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Guardian Hospice
A Customer Service Representative will be primarily responsible for customer phone support, processing of requests, researching and analyzing problems to determine accurate and prompt resolution of any issues that arise, and relaying necessary information to the customers, reps or Client by both verbal and written communication.
Responsibilities:
• Phone support of customers, by answering questions and responding to needs
• Accurately and timely process customer requests that are received by mail, phone, fax or email
• Researches and analyses issues to ensure successful outcomes and resolution
• Develops relationships with clients and customers by becoming a dedicated resource
Ensure quality and consistent processing and service
• Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery
Job Requirements
Qualifications:
High school diploma or equivalent required college degree and prior financial service experience preferred.
Experience providing customer service and transaction processing support to clients
Work history which demonstrates personal growth and aptitude for advancement
Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software
Incumbents must be able to work required overtime
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PLATINUM SUPPLEMENTAL INSURANCE - Northfield, IL
1 week ago
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Leaf Home - Lombard, IL
7 hours ago
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Genesis Marketing Corporation - Evanston, IL
Yesterday
Apply to jobs on the go with Proven mobile
Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
1 | SELECT `EmployersJob`.`id`, `EmployersJob`.`employer_id`, `EmployersJob`.`ats_url`, `EmployersJob`.`url`, `EmployersJob`.`title`, `EmployersJob`.`craigslist_city`, `EmployersJob`.`craigslist_sub_city`, `EmployersJob`.`craigslist_sub_sub_city`, `EmployersJob`.`craigslist_state`, `EmployersJob`.`open`, `EmployersJob`.`post_date`, `EmployersJob`.`duration`, `EmployersJob`.`anonymous_post`, `EmployersJob`.`compensation`, `EmployersJob`.`zip`, `EmployersJob`.`description`, `EmployersJob`.`unique_name`, `EmployersJob`.`created_date`, `Employer`.`lat`, `Employer`.`lon`, `Employer`.`id`, `Employer`.`company_name`, `Employer`.`company_logo`, `Employer`.`simple_posting_process`, `Employer`.`user_id`, `Employer`.`zipcode`, `Employer`.`city`, `Employer`.`street_address`, `Employer`.`street_address2`, `Employer`.`state`, `UtZipcode`.`zipcode`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) LEFT JOIN `proven_production`.`employers` AS `Employer` ON (`EmployersJob`.`employer_id` = `Employer`.`id`) WHERE `EmployersJob`.`id` = 44887 LIMIT 1 | 1 | 1 | 1 | |
2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 30328 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 709822 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 1 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 30328 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 709822 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 44887 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 44887 LIMIT 1 | 1 | 1 | 1 |