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We look forward to hearing from you.</p> <p>About bvoip</p> <p>bvoip is a channel company that works with the IT Service Industry. Our goal is to connect our partners with a powerful stack of communication software to solve the need for voice, video, and business CRM software integration. We are an young company looking for motivated people who are energetic and willing jump on board of an up and coming company. </p> <p>For more information, visit www.bvoip.com</p> <p>We invite all qualified candidates to apply. Please note, you must be eligible to work in the United States to be considered for this role. 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We work with IT Managed Service Providers to integration Unified Communications into their service offering. bvoip is looking for a full-time technical onboarding specialist. This person will train new customers on how to use bvoip\'s platform. To be successful in this role, you should be passionate about helping others and eager to learn the bvoip software. Having some technical experience in IT or managed services is ideal. You\'ll be teaching our users how to roll-out bvoip on a technical level, so you should have a baseline understanding of the systems and tools MSPs are using to manage IT today. This position can be remote which means you need to have high speed internet and viable computer. Responsibilities and Duties Guide customers through the bvoip onboarding process (training will be provided) Provide technical support for bvoip users as they set up the platform, phone system, voip devices, and integrations. Teach customers how to integrate the bvoip software into their existing toolset Help customers in need with troubleshooting and finding solutions to unforeseen issues Communicate with co-workers through e-mail, ticketing, chat, and/or verbally Ensure customers are successful with their use of the software Adapt to change productively and handle other essential tasks as assigned Qualifications and Skills A Bachelor\'s Degree is preferred At least 2 years of experience in IT or managed services is preferred Any Managed Service Provider experience and or MSP channel products is a big plus Exceptional customer service skills Excellent troubleshooting skills Excellent phone, verbal and written communication skills Experience with general IT Infrastructure Must be authorized to work in the United States Make Sure You Include These Two Things A note that tells us why you\'re a great fit for bvoip Your resume Thanks. We look forward to hearing from you. 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} } } </script> <style> #employer-edit.affix { position: fixed; top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">45318</span> <span class="hide" id="referencenumber">55556</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="https://d2qez73695kjfi.cloudfront.net/w15530513541855517280_small.jpg" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>TECHNICAL ONBOARDING SPECIALIST</h1> <p class="small-bottom-border"> bvoip </p> <div class="date-location">Mar 19, 2019 - Philadelphia</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+45318-w@hireproven.com">jobs+45318-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; 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$("#coverletter").focus(); }); $(document).keypress(function (eh){ $("#errorsBox").hide(); }); $("#login-link").click(function(e) { e.preventDefault(); $("#join_popup").modal("hide"); $("#login_popup #modalContent").html(""); $.ajax({ type: "POST", url: "/users_ajax/loginDialog/employer_id:30657/job_id:45318", success: function(html){ // update the hidden div layer to contain the form information $("#login_popup #modalContent").html(html); $("#login_popup").modal("show"); } }); }); $.validator.addMethod('tosChecked', function(value, element) { if(!$('#tos:checkbox').is(':checked')) { $('.toswrapper').css("border", "3px solid #CC0033"); return false; } else { $('.toswrapper').css("border", "3px solid #f5f5f5"); return true; } }); $("#submit-btn").click(function(e) { e.preventDefault(); $("#buildProfileForm").submit(); }); $("#buildProfileForm").validate({ submitHandler: function() { $("#submit-btn").button("loading"); $('#buildProfileForm').ajaxSubmit(processResumeInfo); }, rules: { "data[Worker][agreed_to_terms]": { tosChecked: true } }, messages: { "data[Worker][fname]": { required: '' }, "data[Worker][lname]": { required: '' }, "data[Worker][unique_identifier]": { required: '' }, "data[Worker][agreed_to_terms]": { tosChecked: '' } } }); 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>We are a successful, award-winning local Software-as-a-Service (SaaS) company founded in 2014. We work with IT Managed Service Providers to integration Unified Communications into their service offering. </p> <p>bvoip is looking for a full-time technical onboarding specialist. This person will train new customers on how to use bvoip's platform.</p> <p>To be successful in this role, you should be passionate about helping others and eager to learn the bvoip software. Having some technical experience in IT or managed services is ideal. You'll be teaching our users how to roll-out bvoip on a technical level, so you should have a baseline understanding of the systems and tools MSPs are using to manage IT today. </p> <p>This position can be remote which means you need to have high speed internet and viable computer.</p> <p><strong>Responsibilities and Duties</strong></p> <ul> <li>Guide customers through the bvoip onboarding process (training will be provided)</li> <li>Provide technical support for bvoip users as they set up the platform, phone system, voip devices, and integrations.</li> <li>Teach customers how to integrate the bvoip software into their existing toolset </li> <li>Help customers in need with troubleshooting and finding solutions to unforeseen issues</li> <li>Communicate with co-workers through e-mail, ticketing, chat, and/or verbally</li> <li>Ensure customers are successful with their use of the software</li> <li>Adapt to change productively and handle other essential tasks as assigned</li> </ul> <p><strong>Qualifications and Skills</strong></p> <ul> <li>A Bachelor's Degree is preferred</li> <li>At least 2 years of experience in IT or managed services is preferred</li> <li>Any Managed Service Provider experience and or MSP channel products is a big plus</li> <li>Exceptional customer service skills</li> <li>Excellent troubleshooting skills</li> <li>Excellent phone, verbal and written communication skills</li> <li>Experience with general IT Infrastructure</li> <li>Must be authorized to work in the United States</li> </ul> <p><u>Make Sure You Include These Two Things</u></p> <ul> <li>A note that tells us why you're a great fit for bvoip</li> <li>Your resume</li> </ul> <p>Thanks. We look forward to hearing from you.</p> <p>About bvoip</p> <p>bvoip is a channel company that works with the IT Service Industry. Our goal is to connect our partners with a powerful stack of communication software to solve the need for voice, video, and business CRM software integration. We are an young company looking for motivated people who are energetic and willing jump on board of an up and coming company. </p> <p>For more information, visit www.bvoip.com</p> <p>We invite all qualified candidates to apply. Please note, you must be eligible to work in the United States to be considered for this role. 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Providing them with the highest level of service and support. Your main responsibilities will include resolving customer inquiries, assisting with product or service-related issues, and ensuring a positive customer experience. 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Creditsafe Management / Directorship reserve the right to request that the successful candidate engage in other reasonably practicable tasks.</p>', 'post_date' => '2024-05-05T01:22:44Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'RE LLC' ), 'UtZipcode' => array( 'city' => 'Hatfield', 'state_prefix' => 'PA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6dce23e5e7ac73ec08cb32f11&ri=9bfdb4ffbaef4aa189e2db8ba0596217&job_loc=Hatfield%2CPA&q=Technical+Onboarding+Specialist&spl=v1%253Ash3zHgnfsvdP3N7D%253ASi3lrazET%252BrMBK6uY30ibQ%253D%253D%253ABizY6SRNDUM5SUciCwJfcV1TAedCDev85c9n9kfjDRvxOUCTEBxWbuSCvgI5PeYpI3y2vyNJrgyRhSM3Wy9DGvFPWExMpSdbB54HqljqQT%252Fgqv6XAOT02R9cIn3SzbGrNzAw9v5cIFWU%252BpKHK2k%253D&encrypt=0&l=Hatfield%2C+PA&t=simplyhired.com&jobkey-29473604607/', 'title' => 'Call Center Support Specialist - Remote- $40/Hr', 'description' => '<p><em>Candidates for this work-from-home position must be 21 or older, have an SSN, own a personal computer, and reside in New Jersey, Pennsylvania, Michigan, or West Virginia.</em></p><p>We are a gambling technology company launching a new service and looking for individuals to join a focus group in an ongoing part-time capacity.</p><p>You will earn $800 to $1,200 for ~20 hours with the opportunity for ongoing work.</p><p>This is a work from home position and an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).</p><p>The focus group is related to local data collection, useability and feedback for a new service launching in your state.</p><p>Hours are flexible but tasks must be completed by the set deadline.</p><h3>Benefits</h3><ul><li>$800 to $1,200 for ~20 hours of work</li><li>Quick payment</li><li>Flexible - work from home around your schedule</li><li>Fun - you won't feel like you are working</li></ul><h3>Requirements</h3><ul><li>Comfortable working remotely</li><li>Able to commit to at least 5 hours per week</li><li>Strong communication skills</li><li>Access to an Apple or Windows computer for work purposes</li><li>Able to clear a background check</li><li>Focus group is related to the casino industry so participants must be comfortable with this industry</li></ul><p>Our focus group participants come from all backgrounds and industries. This position is open to any person seeking short-term, work at home, part-time or a full-time job. Hours are flexible and no previous experience is required.</p><p>This is NOT like other job posts you've responded to! If you feel you are a fit for this role, we encourage you to apply for this exciting opportunity.</p><p>We are rated 5* on Glassdoor and Trustpilot.</p><p><em>Candidates for this work-from-home position must be 21 or older, have an SSN, own a personal computer, and reside in New Jersey, Pennsylvania, Michigan, or West Virginia. Please only apply if you meet these minimum requirements.</em></p><p><strong><em>Please apply only once; we consider each application for all relevant positions within our company.</em></strong></p>', 'post_date' => '2024-04-29T00:15:33Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Fedegari Group' ), 'UtZipcode' => array( 'city' => 'Sellersville', 'state_prefix' => 'PA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7075c2ce43bc73edd375204b1&ri=9bfdb4ffbaef4aa189e2db8ba0596217&job_loc=Sellersville%2CPA&q=Technical+Onboarding+Specialist&spl=v1%253Axo5aMVs33KFbUv4S%253A%252FeMhJezZKcDLoGIBkDRvng%253D%253D%253AGiBeIRNnURtYZz3fDxAIQYNbhfJ%252B1u1sSVsM%252B1NSZg81Gu8AnUR0WzyrSMdTmYIVIn%252FgpqBsGHCJICe1Dd1aRd8K8UNcuvPg7eCZm2yrPjSHyknlRpykUmH2UJco2sNoat8%253D&encrypt=0&l=Hatfield%2C+PA&t=simplyhired.com&jobkey-30186238597/', 'title' => 'Technical Center Specialist', 'description' => '<p><strong><em>Are you interested in working as a sterilization and bio-decontamination partner to the biopharma and life sciences industries? </em></strong></p><p><br></p><p>We're searching for a scientifically-minded <strong>Technical Center Specialist</strong> to join our US-based team!</p><p><br></p><p><em>Note: this role, under the current Employee Work Arrangement program, is eligible to work one (1) day per regular work week remote. </em></p><p><br></p><p><br></p><p><strong>Summary </strong></p><p><br></p><p>The Technical Center Specialist will provide operational support to the North American Tech Center which includes customer cycle development, product testing, and assisting with sterilization training for customers within the biopharma and broader life sciences industry. In addition to technical experience, the role requires effective communication and collaboration across relevant groups to enable robust training, qualification, and ongoing technical readiness within the Americas.</p><p><br></p><p><br></p><p><strong>Essential Functions</strong></p><p><em>Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</em></p><p><em> </em></p><p><br></p><ul><li>Directly perform tests on Fedegari products and technology applications, on behalf of customers and/or through internal projects for the Fedegari Tech Center. Interface with customers directly for technical analysis, product and cycle development parameters, and testing definition.</li><li>Assist Tech Center leadership in planning. coordinating, preparing, and facilitating hands-on process training for sterilization, bio-decontamination, and washing.</li><li>As necessary, assess technical qualifications of new customer trainees and internal technical/engineering employees.</li><li>Assist account management and/or commercial staff during the quote process by completing cycle development/performance qualification questionnaires.</li><li>Collect, sort, and analyze data, including communicating testing and research results in a timely manner.</li><li>Create, review, and approve calibration certificates.</li><li>Represent Fedegari Technologies and Fedegari Group in a professional and ethical manner.</li></ul><p><br></p><p><br></p><p><strong>Required Education and Experience</strong></p><p><br></p><ul><li>Bachelor of Science degree required, preferably Chemistry/Biochemistry or Microbiology.</li><li>2+ years working experience within a technical and/or industrial environment.</li><li>Demonstratable knowledge of cGMP and aseptic processing/manufacturing.</li><li>Familiarity with training/system applications, quality systems, and learning management technology.</li><li>Technical acumen: ability to understand and convey engineering principles and scientific information.</li><li>Analytical rigor: bring structure to ill-defined problems and intellectual leadership to problem solving.</li><li>Courteous, supportive, and respectful in all interactions.</li><li>Possess genuine willingness to learn/be coachable.</li><li>Excellent written and verbal communication skills; professional and poised presentation.</li><li>Working knowledge of Microsoft Office products.</li></ul><p><br></p><p><strong>Preferred Education and Experience</strong></p><p><br></p><ul><li>Experience in sterilization and bio-decontamination within a biopharmaceutical or medical device/medical equipment manufacturing environment.</li></ul><p><br></p><p><br></p><p>Fedegari offers highly-competitive total compensation including 100% employer-paid comprehensive healthcare, 401(k), tuition and learning assistance, and a unique, exciting work environment. We're also in the process of obtaining B-Corp certification and are committed to sustainability efforts.</p><p><br></p><p>This job posting is not intended to be exhaustive or fully comprehensive.</p><p><br></p><p>Please apply with an updated resume.</p><p><br></p><p>Fedegari Technologies, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation, or any other basis prohibited by law.</p><p><br></p><p></p>', 'post_date' => '2024-05-02T16:19:06Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Path Arc' ), 'UtZipcode' => array( 'city' => 'Philadelphia', 'state_prefix' => 'PA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=704cd8c9f91c73edd0e480301&ri=9bfdb4ffbaef4aa189e2db8ba0596217&job_loc=Philadelphia%2CPA&q=Technical+Onboarding+Specialist&spl=v1%253AgWrwaWJx9MOlLiyc%253AtwOJ0WcNVvi9nwi5XmOEpQ%253D%253D%253A2TAHrewj4Tc6z2wOICnIK5iwA2AHpgXvBQWtYbosDosqvPXj6BLG7wEHyOt1EeGH9SbxamkOJnjX%252BH9I%252F5PWK3o9Bj55Loxqf2IEfXOoHJxZaq8eMnoEE04Cl4wqCvJdWToW%252BFxBppBGUGQ%252B&encrypt=0&l=Hatfield%2C+PA&t=simplyhired.com&jobkey-30143337024/', 'title' => 'Customer Service ( Remote work , No Vaccination Require', 'description' => 'The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.<br><br><strong>Customer Service Job Duties And Responsibilities<br><br></strong><ul><li>Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience</li><li>Answer and manage incoming calls, emails, chats, and/or interactive voice response systems</li><li>Ability to learn and follow all customer service procedures and policies</li><li>Strive to meet and go above personal and team target goals</li><li>Record, organize and file customer interactions and account changes</li><li>Able to up-sell if needed</li><li>Able to schedule call back and appoints to resolve customer needs<br><br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Previous experience in customer support, client services, sales, or a related field</li><li>Excellent at communicating over the phone and other communication platforms</li><li>Basic computer skills and experience</li><li>Able to multitask</li><li>Excellent time management and prioritization skills</li><li>Ability to listen actively, relay information, and answer questions and/or concerns</li><li>Customer-focused for positive customer experience and resolution</li><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)<br><br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Health Insurance (dental and vision included)</li><li>Excellent retirement plan</li><li>Tremendous upward mobility into other positions and management</li><li>Flexible hours</li><li>Remote Position(s) available (work from home)</li></ul>', 'post_date' => '2024-05-08T03:22:54Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Avo Photonics' ), 'UtZipcode' => array( 'city' => 'Horsham', 'state_prefix' => 'PA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=70b6a08e019c73eddf43044f1&ri=9bfdb4ffbaef4aa189e2db8ba0596217&job_loc=Horsham%2CPA&q=Technical+Onboarding+Specialist&spl=v1%253A9TeYqfTM9sAfmAVx%253AjjOL5KcGJ0aYx57Ov8hHdA%253D%253D%253Ah5F3rKPPLPLkUqYDtZUFojBwUsb4ASlwQRaixzUrxOSfWxOvJDxPmXpaDdBmmlFDarODHCf5wrZV%252FbR5fM7LwvK4S1g88f9WLSVxs1gWq6m%252FT6nCV%252FjB%252FcWgI9RUCYylQrhHW0g8yL6tqjfr&encrypt=0&l=Hatfield%2C+PA&t=simplyhired.com&jobkey-30254255745/', 'title' => 'Inventory Specialist', 'description' => '<p><strong>Avo Photonics</strong> (www.avophotonics.com) is a dynamic contract engineering services company that designs, develops and manufactures custom opto-electronic products for a large customer base. Members of our staff have the opportunity to design, prototype and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace, and communications.</p><p><br></p><p>We seek a diligent, dedicated and meticulous Inventory Specialist who will help to further our success and reputation in the industry through world-class customer service.<strong> The Specialist must be able to support our first or second shift operations. </strong></p><p><br></p><p>Responsibilities:</p><p>Receive, store, and distribute materials</p><p>Ensure production lines have sufficient materials and provide traceability</p><p>Record transactions accurately in ERP</p><p>Conduct cycle counts; identify and report inventory discrepancies between physical counts and system count</p><p>Ensure the stockroom is organized</p><p>Kit materials for assemblies according to the Bill of Materials</p><p><br></p><p>Requirements:</p><p>2+ years of inventory experience in a manufacturing environment preferred</p><p>Attention to detail and well organized</p><p>Strong written and verbal communication</p><p>Excellent computer skills including proficiency in Microsoft Excel; experience with SAP a plus.</p><p>Ability to lift up to 50 lbs</p><p><br></p><p>Avo Photonics offers competitive salaries and a comprehensive benefits package. Qualified candidates are encouraged to apply!</p><p><br></p><p><em><span> </span>Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.</em></p>', 'post_date' => '2024-05-06T21:25:34Z' ) ) ) $title_for_layout = 'TECHNICAL ONBOARDING SPECIALIST at bvoip' $metatag_description = 'TECHNICAL ONBOARDING SPECIALISTbvoip at Proven' $unique_name = 'bvoip-hatfield-pa' $reference_number = '55556' $mobile_image = '' $display_company_title = 'Jobs at bvoip' $employer = array( 'EmployersJob' => array( 'id' => '45318', 'employer_id' => '30657', 'ats_url' => '', 'url' => '', 'title' => 'TECHNICAL ONBOARDING SPECIALIST', 'craigslist_city' => 'philadelphia', 'craigslist_sub_city' => '', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Pennsylvania', 'open' => '1', 'post_date' => '2019-03-20 02:45:11', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '19440', 'description' => '<p>We are a successful, award-winning local Software-as-a-Service (SaaS) company founded in 2014. We work with IT Managed Service Providers to integration Unified Communications into their service offering. </p> <p>bvoip is looking for a full-time technical onboarding specialist. This person will train new customers on how to use bvoip's platform.</p> <p>To be successful in this role, you should be passionate about helping others and eager to learn the bvoip software. Having some technical experience in IT or managed services is ideal. 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We work with IT Managed Service Providers to integration Unified Communications into their service offering. bvoip is looking for a full-time technical onboarding specialist. This person will train new customers on how to use bvoip\'s platform. To be successful in this role, you should be passionate about helping others and eager to learn the bvoip software. Having some technical experience in IT or managed services is ideal. You\'ll be teaching our users how to roll-out bvoip on a technical level, so you should have a baseline understanding of the systems and tools MSPs are using to manage IT today. This position can be remote which means you need to have high speed internet and viable computer. Responsibilities and Duties Guide customers through the bvoip onboarding process (training will be provided) Provide technical support for bvoip users as they set up the platform, phone system, voip devices, and integrations. Teach customers how to integrate the bvoip software into their existing toolset Help customers in need with troubleshooting and finding solutions to unforeseen issues Communicate with co-workers through e-mail, ticketing, chat, and/or verbally Ensure customers are successful with their use of the software Adapt to change productively and handle other essential tasks as assigned Qualifications and Skills A Bachelor\'s Degree is preferred At least 2 years of experience in IT or managed services is preferred Any Managed Service Provider experience and or MSP channel products is a big plus Exceptional customer service skills Excellent troubleshooting skills Excellent phone, verbal and written communication skills Experience with general IT Infrastructure Must be authorized to work in the United States Make Sure You Include These Two Things A note that tells us why you\'re a great fit for bvoip Your resume Thanks. We look forward to hearing from you. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>We are a successful, award-winning local Software-as-a-Service (SaaS) company founded in 2014. We work with IT Managed Service Providers to integration Unified Communications into their service offering. </p> <p>bvoip is looking for a full-time technical onboarding specialist. This person will train new customers on how to use bvoip's platform.</p> <p>To be successful in this role, you should be passionate about helping others and eager to learn the bvoip software. Having some technical experience in IT or managed services is ideal. You'll be teaching our users how to roll-out bvoip on a technical level, so you should have a baseline understanding of the systems and tools MSPs are using to manage IT today. </p> <p>This position can be remote which means you need to have high speed internet and viable computer.</p> <p><strong>Responsibilities and Duties</strong></p> <ul> <li>Guide customers through the bvoip onboarding process (training will be provided)</li> <li>Provide technical support for bvoip users as they set up the platform, phone system, voip devices, and integrations.</li> <li>Teach customers how to integrate the bvoip software into their existing toolset </li> <li>Help customers in need with troubleshooting and finding solutions to unforeseen issues</li> <li>Communicate with co-workers through e-mail, ticketing, chat, and/or verbally</li> <li>Ensure customers are successful with their use of the software</li> <li>Adapt to change productively and handle other essential tasks as assigned</li> </ul> <p><strong>Qualifications and Skills</strong></p> <ul> <li>A Bachelor's Degree is preferred</li> <li>At least 2 years of experience in IT or managed services is preferred</li> <li>Any Managed Service Provider experience and or MSP channel products is a big plus</li> <li>Exceptional customer service skills</li> <li>Excellent troubleshooting skills</li> <li>Excellent phone, verbal and written communication skills</li> <li>Experience with general IT Infrastructure</li> <li>Must be authorized to work in the United States</li> </ul> <p><u>Make Sure You Include These Two Things</u></p> <ul> <li>A note that tells us why you're a great fit for bvoip</li> <li>Your resume</li> </ul> <p>Thanks. We look forward to hearing from you.</p> <p>About bvoip</p> <p>bvoip is a channel company that works with the IT Service Industry. Our goal is to connect our partners with a powerful stack of communication software to solve the need for voice, video, and business CRM software integration. We are an young company looking for motivated people who are energetic and willing jump on board of an up and coming company. </p> <p>For more information, visit www.bvoip.com</p> <p>We invite all qualified candidates to apply. Please note, you must be eligible to work in the United States to be considered for this role. 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bvoip
We are a successful, award-winning local Software-as-a-Service (SaaS) company founded in 2014. We work with IT Managed Service Providers to integration Unified Communications into their service offering.
bvoip is looking for a full-time technical onboarding specialist. This person will train new customers on how to use bvoip's platform.
To be successful in this role, you should be passionate about helping others and eager to learn the bvoip software. Having some technical experience in IT or managed services is ideal. You'll be teaching our users how to roll-out bvoip on a technical level, so you should have a baseline understanding of the systems and tools MSPs are using to manage IT today.
This position can be remote which means you need to have high speed internet and viable computer.
Responsibilities and Duties
Qualifications and Skills
Make Sure You Include These Two Things
Thanks. We look forward to hearing from you.
About bvoip
bvoip is a channel company that works with the IT Service Industry. Our goal is to connect our partners with a powerful stack of communication software to solve the need for voice, video, and business CRM software integration. We are an young company looking for motivated people who are energetic and willing jump on board of an up and coming company.
For more information, visit www.bvoip.com
We invite all qualified candidates to apply. Please note, you must be eligible to work in the United States to be considered for this role. We thank everyone for their interest, however only successful applicants will be contacted.
No recruiters or phone calls please!
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Avo Photonics - Horsham, PA
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Apply to jobs on the go with Proven mobile
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4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 30657 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 716344 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
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7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 45318 LIMIT 1 | 1 | 1 | 1 |