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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=7b051264499c73edc62d08d91&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Danville%2CCA&q=Account+Management&spl=v1%253Aaec4Xi67BVB64Oqr%253AlyCWTZirOhhzP6eJQV2bPQ%253D%253D%253Adz0ZcweLpRychpW1qSlxI5P98M08EeWvafSNmkS4h44XhQekd0PJ%252B6%252FDa%252FtmFORITxWhreIiHmJOlgO1NO1M1RQc06cXyimYfGN7BztciMH217OSJLJVP2ORxcIz5xe9U66u&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30365010455/" class="blue-link" target="_blank">Account Manager</a></p> <p class="similar-job-company">CRG - 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<span class="text-muted">Pleasanton, CA</span></p> <p class="text-muted similar-job-date"> 2 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'CRG' ), 'UtZipcode' => array( 'city' => 'Danville', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7b051264499c73edc62d08d91&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Danville%2CCA&q=Account+Management&spl=v1%253Aaec4Xi67BVB64Oqr%253AlyCWTZirOhhzP6eJQV2bPQ%253D%253D%253Adz0ZcweLpRychpW1qSlxI5P98M08EeWvafSNmkS4h44XhQekd0PJ%252B6%252FDa%252FtmFORITxWhreIiHmJOlgO1NO1M1RQc06cXyimYfGN7BztciMH217OSJLJVP2ORxcIz5xe9U66u&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30365010455/', 'title' => 'Account Manager', 'description' => '<strong>Account Manager</strong><br> Are you looking for a new role within sales operations that will provide the opportunity to lead a team and showcase your client service skills? This Account Management role could be a great fit for you! The Account Manager will serve as the main liaison for assigned accounts, managing projects, driving operational efficiency within the team, and communicating frequently with the client to ensure excellent service. You are a strong candidate for this position if you have a leadership background and 2+ years of sales operations experience. This position is a great opportunity to take ownership and grow, so if you are ready for that step in your career, apply now!<br> <br> <em>**CRG offers referral bonuses for all of our open roles! If you know someone who would be a fit for this position, please send their resume to</em><em>...@getcrg.com</em><em>! You would receive a $300 referral bonus if they are hired!**</em><br> <br> <strong>About Our Client:</strong>This sustainability-focused packaging client is a single-source solution for luxury retailers across the globe. With nearly 20 years in business, this company now operates 16 distribution centers in 12 different countries and has reached over $500M in revenue! Focusing on personalized service from design to delivery, this privately-owned company with a heart for giving back has doubled in size in the past few years and promotes a collaborative culture.<br> <br> <strong>Opportunity:</strong>Direct Hire<br> <strong>Location:</strong>Danville, VA or Greensboro, NC (onsite with flexibility)<br> <strong>Salary:</strong>$60,000-$80,000<br> <strong>Travel:</strong> 1-4 times per year<br> <br> <strong>Benefits:</strong> <ul> <li>Health Insurance, HSA with company contribution, and Wellness Program</li> <li>Dental, Life, AD&D, and Short-Term Disability Insurance</li> <li>401(k) with a company match</li> <li>Paid-time-off ???including your birthday and paid holidays</li> <li>Break room stocked with snacks and drinks</li> <li>Comprehensive training and professional development program</li> <li>Company-sponsored outings, activities, and events</li> <li>Company-sponsored charitable events and donations</li> </ul> <br> <strong>Responsibilities:</strong> <ul> <li>Develop and maintain strong working relationships with clients, internal partners, and team members, fostering collaboration and alignment towards achieving client and company objectives.</li> <li>Act as a liaison between corporate clients and internal teams, facilitating communication and ensuring client needs are met effectively and efficiently.</li> <li>Recruit, train, and mentor employees within the support team, evaluating performance, providing feedback, and offering opportunities for growth and development.</li> <li>Monitor team and client program performance, analyzing metrics and reporting insights to stakeholders to drive continuous improvement.</li> <li>Manage timely and accurate setup and maintenance of client programs, including handling one-off sourcing requests and resolving any operational issues or system limitations.</li> <li>Conduct regular meetings with clients, account teams, and shared services to review progress, address concerns, and ensure alignment with objectives.</li> <li>Oversee expense management and collaborate with finance team to resolve billing issues.</li> </ul> <br> <strong>Qualifications:</strong> <ul> <li>2+ years of experience within account management or sales operations <em>required</em></li> <li>Proven leadership experience <em>required </em></li> <li>Bachelor???s degree <em>highly preferred</em></li> <li>Supply chain, logistics, or luxury retail industry <em>preferred</em></li> </ul> <p>Category Code: JN024, JN014<br> #zr</p>', 'post_date' => '2024-05-05T18:03:22Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Apex Focus Group' ), 'UtZipcode' => array( 'city' => 'Concord', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7b056ddfe46c73edc62af3631&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Concord%2CCA&q=Account+Management&spl=v1%253AfdDRbt71lFxq9iZb%253AljsH04UptHccG2Qn9EW%252Few%253D%253D%253AnqhvEPtK6zoIGVvM%252F7jFzf5%252BpPUcoAWr8NWCnr4NIj6k2CbJ6Bzd0Btygxvh55HeoevRZDN7D2zokKfRn8%252FywNRN6fvgAZdepPZrA1lRQlmSc5MRwqR1MxXNXUapuB6spVpgyd5iIyHHPnonFQ%253D%253D&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30365009261/', 'title' => 'Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists', 'description' => '<p>Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed.</p><p>Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists</p><p>Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.</p><p>With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.</p><p></p><strong>Compensation:</strong><ul><li>$75-$150 (per 1 hour session)</li><li>$300-$750 (multi-session studies)</li></ul><p></p><strong>Job Requirements:</strong><ul><li>Show up at least 10 mins before discussion start time.</li><li>Participate by completing written and oral instructions.</li><li>Complete written survey provided for each panel.</li><li>MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.</li></ul><p></p><strong>Qualifications:</strong><ul><li>Must have either a smartphone with working camera or desktop/laptop with webcam</li><li>Must have access to high speed internet connection</li><li>Desire to fully participate in one or several of the above topics</li><li>Ability to read, understand, and follow oral and written instructions.</li><li>Administrative assistant admin experience is not necessary.</li></ul><p></p><strong>Job Benefits:</strong><ul><li>Flexibility to take part in discussions online or in-person.</li><li>No commute needed should you choose to work from home remotely.</li><li>No minimum hours. You can do this part-time or full-time</li><li>Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.</li><li>You get to review and use new products or services before they are released to the public.</li></ul><p>You must apply on our website and complete a set of questionnaire to see if you qualify.</p><p>This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.</p>', 'post_date' => '2024-05-05T18:02:34Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Service Experts, LLC' ), 'UtZipcode' => array( 'city' => 'Livermore', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7ab6e3178a8c73eddd121fe51&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Livermore%2CCA&q=Account+Management&spl=v1%253ANRHpXO1gVEPy1%252F2%252B%253A66bUmCFmmviIoN6%252Bn1xhOg%253D%253D%253AyrI4Ayib1cugpq7dGjb9LNaiqJvbT4bU5vJ6qwY25ptM85KPdoFk6TXMit0iNbD7Itx8h7ws0kE6IK8dlbvQNMMjJu87f%252FCXviqYKrHblrCrZABpQEVP64DF&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30217623787/', 'title' => 'Assistant General Manager', 'description' => '<p></p><p></p><p><strong>Position Title: </strong>Assistant General Manager </p><p><strong>Reports To:</strong> General Manager</p><p><strong>Location:</strong> Service Experts, 4935 Southfront Rd A, Livermore, CA 94551</p><p><strong>Pay:</strong> $100,000 Per Year + Bonus Opportunity</p><p><strong>Join the team of experts and realize your true potential!</strong> </p><p><strong>Why You Should Join the Service Experts Team?</strong> </p><p>Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.<strong> Join us and become an EXPERT!</strong> </p><p><strong>Position Summary:</strong> The Assistant General Manager supports the General Manager in directing and coordinating the total activities of the service center. Provides leadership to personnel and key processes of the center.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Implements organizational policies and goals in conjunction with the General Manager</li><li>Coordinates activities of service departments like Sales, Maintenance, Installation, etc. to drive operational efficiency</li><li>Assists with leading a successful Sales Team</li><li>Assists with budget analysis and setting profitability goals</li><li>Helps ensure payroll processes are accurate and on time</li><li>Trains and monitors Customer Service Specialists on booking rates, call volumes and service levels</li><li>Manages dispatchers and technician scheduling to maximize call volume/capacity</li><li>Ensures Health, Safety and Environmental processes are followed</li><li>Analyzes customer satisfaction feedback and follows up appropriately</li><li>Supports the General Manager on sales goal planning and tracking</li><li>Helps develop ongoing performance feedback and counseling for employees</li><li>Adheres to HR standards and guidelines on reviews, counsel and discipline</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor s Degree in Business, Operations or related field</li><li>5+ years experience in the HVAC industry including sales, installation and service</li><li>Supervisory experience required</li><li>Excellent customer service and communication abilities</li><li>Strong technical troubleshooting skills</li><li>Valid driver s license</li></ul><p><strong>What Do We Offer You as a Service Experts Employee?</strong> </p><p>Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. </p><ul><li>Competitive Pay, including incentive opportunities for many positions</li><li>Paid Time Off and Company Holiday Pay </li><li>Medical /Dental /Vision Insurance programs</li><li>401(k) Retirement Savings Plan with company matching contributions</li><li>Life Insurance, for you and options you can elect for your family</li><li>Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work</li><li>Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs</li><li>World Class Training opportunities through our Experts University</li><li>Career Development opportunities</li></ul><p></p><p></p><p></p>', 'post_date' => '2024-05-01T05:15:49Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'INDASA USA' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7ada13fb858c73eddbdd11251&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253A7gZ0fcaGa3kYGfNO%253AgBNPxhmKZga9iTEkhQa%252Ftw%253D%253D%253AFQvukFLfaNmUeFTHR6JAFuq1pVXftYeptp%252FO9dWTMz5ylQrKJP4f6PE1%252FDWSEZaxLD3T%252BnGcQ4750GZFBRgKZJMqseBlCXdhn8aHcIo9YC4wLWo6bZ8DfENybnHDtCqmeh2Q&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30330413867/', 'title' => 'Account Manager', 'description' => '<p><br></p><p><strong>INDASA USA INC.</strong></p><p><strong>Account Manager - CA</strong></p><p><strong>Type of Position: Full Time</strong></p><p><strong> </strong></p><p><strong>Position Responsibilities:</strong></p><p><strong> </strong></p><p> Grow our customer base by demoing, promoting, and selling products that meet customer needs.</p><p> Service existing accounts, obtain orders, and establish new accounts by planning a daily work schedule to call on existing and potential distributors and end-users.</p><p> Understand the needs of customers by asking open-ended questions to provide solutions and adjust product demos and business proposals according to their needs.</p><p> Review sales figures in PowerBI daily to determine fluctuating purchase cycles and opportunities for additional products sales.</p><p> Coordinate customer orders either with the distributor partner or independent of, referencing current documented reseller pricing, promotions, and product literature.</p><p> Provide competitive updates to management and peers by gathering current marketplace information on pricing, products, delivery terms and conditions, and promotions.</p><p> Recommend changes in products, services, and policies by evaluating results and competitive developments.</p><p> Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.</p><p> Maintain professional and technical knowledge by attending company-sponsored training, reviewing professional publications, establishing personal networks, and participating in customer and industry events.</p><p> Contribute to the efforts of the team by understanding company goals and objectives and deliver results to help achieve these.</p><p><strong> </strong></p><p><strong>Territory Management:</strong></p><p><br></p><ul><li>Maintain a two-week calendar in Outlook, with visibility to your manager, detailing how you plan to effectively use your time and manage your territory.</li><li>Have an objective for each end-user visit and include the scheduling of a subsequent visit so that adequate follow-up is achieved.</li><li>Proactively schedule 100% of your distributor and warehouse visits by scheduling an agreed upon date and time block. Have an objective for each visit and include the scheduling of a subsequent visit so that adequate follow-up is achieved.</li><li>Rotate field days to work with end-users, distributor reps, and warehouse customers - prioritize based on needs determined during previous visits and in accordance with performance objectives.</li></ul><p><br></p><p><strong>Administrative Obligations:</strong></p><p><br></p><p> Daily SalesForce updates to include:</p><p> log and update active distributor and end-user targets, including company-wide campaigns</p><p> document new distributor proposals and concession requests for management approval</p><p> under an account s activity log sales calls for important activity</p><p> Submit Concur expense reports by the 3<sup>rd</sup> of each month, in accordance with INDASA s Expense Policy (including receipts).</p><p> Submit monthly vacation records by the 3<sup>rd</sup> of each month document vacation requests via Outlook calendar invites.</p><p> Respond to emails from Management Team or customers within 24 hours of receiving the request or by the stated due date.</p><p><br></p><p><strong>Qualifications/Skills:</strong></p><p><strong> </strong></p><p> Positive attitude with a focus on sales growth.</p><p> Ability to develop and maintain customer relationships.</p><p> Ability to adjust quickly by understanding and meeting current company sales goals and objectives.</p><p> Self-confidence in presentations, demos, and customer interactions.</p><p> Technical-based selling approach by understanding our products versus the competition.</p><p> Effective negotiation and closing skills.</p><p> Proactive and responsive customer service skills.</p><p> Efficient territory and time management.</p><p> Live and travel within territory, ability to travel overnights to training and industry/customer events, as required.</p><p><br></p><p><strong>Education and Experience:</strong></p><p> <strong> </strong></p><p> At least three years of industry-related or sales-related experience.</p><p> Understanding of, or interest in, the industries we serve (automotive, marine, industrial, woodworking).</p><p> Basic Microsoft Office skills to include Word, Outlook, Excel, and PowerPoint.</p>', 'post_date' => '2024-05-02T02:23:59Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Auxato' ), 'UtZipcode' => array( 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=7ae09697d8dc73edd87547e01&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Pleasanton%2CCA&q=Account+Management&spl=v1%253AUNXA0i5bvAYx9EEL%253AVKEHfp3oALDlD1Ub2gt1GQ%253D%253D%253AQONEb0PZqUlBxHOBJM85xH6PsPISG6y8NXqypKdr4YHFb5TF3KELZ%252FoKEm1j6cQQkFAdV0fs5v0ftrUr8r0cA0R3uegCKFcBgV5%252BvrR%252BrH4fl15PM8MmDApD&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30270132464/', 'title' => 'Account Manager', 'description' => '<p><strong>Salary: </strong>$60,000 - $70,000</p><p><strong>On-site: </strong>5 days a week in the office</p><p><br></p><p><strong>The role of the Account Manager/ Client Services professional (Versioning Producer)</strong></p><p>Our client is looking for a Versioning Producer to sit within the Client Services department and be the main point of contact for the marketing teams of key global film/ movie studio clients. This role will focus particularly on Trailers. The Versioning Producer will ensure all creative and post production content is delivered to a professional standard across the USA and Globally.</p><p><br></p><p><strong>Responsibilities of the Account Manager/ Versioning Producer:</strong></p><ul><li>Manage the day to day oversight of a key studio account</li><li>Responsible for the provision of a full and professional client service, ensuring that all creative & post production jobs flow efficiently and are delivered on time and to the highest possible standards</li><li>To ensure that a high level of client service and client engagement is maintained at all times</li><li>Responsible for creative and finishing briefing meetings with the clients</li><li>To be proactive in overseeing, coordinating and delivering all aspects of client relationships</li><li>Liaising with Versioning Producers, clearance and trafficking teams, scheduling, creative and operational and technical personnel to ensure that delivery timescales and production briefs are reached</li><li>Liaise with customer service coordinators to manage the localisation process across editing, motion graphics, subtitling, audio mixing and technical delivery</li><li>To ensure that all work is delivered to an appropriate technical and creative quality</li><li>Responsible for consistency of output and work with operations to ensure quality control standards are adhered to and met prior to final delivery</li></ul><p><br></p><p>In addition to the existing producer responsibilities, the Versioning Producer should use their experience and knowledge of processes and accounts to support the management team achieving the below goals:</p><ul><li>Assisting the Studio Manager</li><li>Ensure the Studio Manager is aware of workload, issues and successes of the wider CS team</li><li>When required, work alongside Global Account Managers to assist and support with special projects and studio wide initiatives</li></ul><p><br></p><p><strong>Billing Duties of Account Manager/ Versioning Producer:</strong></p><ul><li>To oversee the billing process</li><li>Application of the rate card in order to prepare accurate cost estimates</li><li>Providing support to the team to ensure jobs are billed correctly</li></ul><p><br></p><p><strong>Requirements of Account Manager/ Versioning Producer:</strong></p><p>With previous demonstrable experience of working within post-production operations, you will have a track record of providing a high-level service to major clients.</p><p><br></p><p><strong>You will also demonstrate:</strong></p><ul><li>Understanding of post-production workflows and digital file delivery</li><li>Experience of working on high-profile campaigns with short form content desirable</li><li>Ability to liaise with clients of all levels</li><li>Exceptional written and verbal communication and a proven ability to develop positive working relationships with both internal and external contacts</li></ul><p><br></p><p>These roles don't come up often, if this is you, apply now!</p>', 'post_date' => '2024-05-03T21:21:43Z' ) ) ) $title_for_layout = 'Account Management at Upward' $metatag_description = 'Account ManagementUpward at Proven' $unique_name = 'upward-newark-ca' $reference_number = '55883' $mobile_image = '' $display_company_title = 'Jobs at Upward' $employer = array( 'EmployersJob' => array( 'id' => '45483', 'employer_id' => '30671', 'ats_url' => '', 'url' => '', 'title' => 'Account Management', 'craigslist_city' => 'san francisco bay area', 'craigslist_sub_city' => 'east bay area', 'craigslist_sub_sub_city' => 'fremont / union city / newark', 'craigslist_state' => 'California', 'open' => '1', 'post_date' => '2019-04-09 00:04:48', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '94566', 'description' => '<p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul>', 'unique_name' => '', 'created_date' => '2019-04-09 00:04:38' ), 'Employer' => array( 'lat' => '37.53599930', 'lon' => '-122.03199768', 'id' => '30671', 'company_name' => 'Upward', 'company_logo' => '', 'simple_posting_process' => '1', 'user_id' => '716577', 'zipcode' => '94560', 'city' => 'Newark', 'street_address' => '', 'street_address2' => null, 'state' => 'CA' ), 'UtZipcode' => array( 'zipcode' => '94566', 'city' => 'Pleasanton', 'state_prefix' => 'CA' ), (int) 0 => array( 'hasApplied' => false, 'is_favorite' => false ) ) $is_swinomish = false $is_hiring = (int) 1 $page = '' $success = (int) 0 $broadcast = (int) 0 $external_job_board = '' $is_worker = false $isMobile = false $isWorker = false $isSales = false $isEducator = false $adminLoggedIn = false $isEmployer = false $loggedIn = false $isFacebookAppUser = false $campaign = 'NONE' $content_for_layout = ' <script type="text/javascript"> var autocomplete = false; var sortOrder = "relevance"; </script> <meta property="og:title" content="Account Management"/> <meta property="og:type" content="website"/> <meta property="og:url" content="https://www.proven.com/jobs/view/45483?ref=55883"/> <meta property="og:image" content="/css/images/proven_logo.png"/> <meta property="og:site_name" content="Proven"/> <meta property="og:description" content="Summary We\'re looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals. Responsibilities Manage book of business with focus on revenue growth and retention while providing exceptional customer service Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term Exceed monthly/quarterly retention and growth quotas Thrive on change while remaining highly organized, optimistic, and coachable Drive to individually compete (and win!) while still being a fantastic team player Qualifications/Experience 1-3 years of Account Management experience (prior sales or advertising experience desired Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business Excellent time management and organizational skills with the ability to track numerous details Solid ability to handle tough conversations with clients in a professional, solution-oriented manner Strong belief in proactive rather than reactive approach to handling clients and problems A passion and deep understanding of customer service and business growth Technically savvy HR or recruiting industry experience preferred (but not required) Strong interpersonal communication (both verbal and written) Bachelors Degree "/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/45483?ref=55883", "title": "Account Management", "description": "<p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. 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}); function successfulDemoMessage(responseObject) { if(responseObject.result == FAILURE) { $("#proven-demo-form").modal("hide"); $("#demo-submit-btn2").button("reset"); $("#demo-submit-btn").button("reset"); bootbox.alert(responseObject.message); } else { if(window.location.href.indexOf("?") > 0) { window.location.href = window.location.href + "&success=1"; } else { window.location.href = window.location.href + "?success=1"; } } } </script> <style> #employer-edit.affix { position: fixed; top: 0; width: 100%; z-index:10; } </style> <div id="join_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="join_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="login_popup" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="login_popupLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="loginModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="loginModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="submissionModal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="submissionModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content" id="modalContent"></div> </div> </div> <div id="proven-view-job"> <span class="hide" id="jobid">45483</span> <span class="hide" id="referencenumber">55883</span> <div class="container"> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div id="proven-candidate-home-page" class="hidden-xs" style="background: #fff;"> <div class="search-jobs" style="padding-top: 0px;"> <div class="row"> <div class="col-xs-12 col-sm-10 col-sm-offset-1 col-md-10 col-md-offset-1"> <div class="row search-row"> <div class="col-sm-5 search-field"> <input type="text" name="data[Search][search_text]" value="" id="search_text" placeholder="Job Title, Keywords, or Company" /> </div> <div class="col-sm-5 search-field"> <input type="text" value="" id="search-location" placeholder="City, State or Zip" /> </div> <div class="col-sm-2 search-field" style="height:50px;"> <a href="#" id="search-btn" class="btn btn-default" role="button" style="width:100%;">SEARCH</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> <div class="col-md-10 col-md-offset-1 col-sm-12 col-sm-offset-0"> <div class="panel panel-default voffset3"> <div class="panel-body"> <div class="job-post-details"> <div class="row"> <div class="col-xs-3 col-sm-2"> <div class="company-logo"> <img src="/css/images/proven_logo.png" width="90" border="0" class="img-responsive center-block" /> </div> </div> <div class="col-xs-9 col-sm-10"> <h1>Account Management</h1> <p class="small-bottom-border"> Upward </p> <div class="date-location">Apr 08, 2019 - Fremont / Union City / Newark</div> <div class="voffset1"> <script type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=seanfalconer"></script> </div> </div> </div> <hr /> <div class="row"> <div class="apply-form-link col-xs-12 col-sm-8 col-md-7 col-lg-8"> Apply via email:<br/><a class="red-link" href="mailto:jobs+45483-w@hireproven.com">jobs+45483-w@hireproven.com</a> </div> <div class="col-xs-12 col-sm-4 col-md-5 col-lg-4"> <script type="text/javascript"> var currentLink = null; 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p><strong>Summary</strong></p> <p> </p> <p>We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage book of business with focus on revenue growth and retention while providing exceptional customer service</li> <li>Maintain a high daily volume of activity including outbound calls, emails, with the intent of nurturing client relationships and identifying upsell opportunities</li> <li>Proactively manage book of business to ensure clients have an overall great experience with Upward.net, while partnering with the Client Success Team to ensure clients are receiving proper program expectations</li> <li>Skillfully deliver bi-monthly client check-in calls/presentations with the goal of ensuring client renewal before end of contract term</li> <li>Exceed monthly/quarterly retention and growth quotas</li> <li>Thrive on change while remaining highly organized, optimistic, and coachable</li> <li>Drive to individually compete (and win!) while still being a fantastic team player</li> </ul> <p><strong>Qualifications/Experience</strong></p> <ul> <li>1-3 years of Account Management experience (prior sales or advertising experience desired</li> <li>Ability to manage roughly 200 SMB clients with a strong focus on quota achievement, account retention and growing your book of business</li> <li>Excellent time management and organizational skills with the ability to track numerous details</li> <li>Solid ability to handle tough conversations with clients in a professional, solution-oriented manner</li> <li>Strong belief in proactive rather than reactive approach to handling clients and problems</li> <li>A passion and deep understanding of customer service and business growth</li> <li>Technically savvy</li> <li>HR or recruiting industry experience preferred (but not required)</li> <li>Strong interpersonal communication (both verbal and written)</li> <li>Bachelors Degree</li> </ul> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=7b051264499c73edc62d08d91&ri=9bf95fe119cc4ba3b5f0e2513b07df46&job_loc=Danville%2CCA&q=Account+Management&spl=v1%253Aaec4Xi67BVB64Oqr%253AlyCWTZirOhhzP6eJQV2bPQ%253D%253D%253Adz0ZcweLpRychpW1qSlxI5P98M08EeWvafSNmkS4h44XhQekd0PJ%252B6%252FDa%252FtmFORITxWhreIiHmJOlgO1NO1M1RQc06cXyimYfGN7BztciMH217OSJLJVP2ORxcIz5xe9U66u&encrypt=0&l=Pleasanton%2C+CA&query_category_id=030000&t=simplyhired.com&jobkey-30365010455/" class="blue-link" target="_blank">Account Manager</a></p> <p class="similar-job-company">CRG - 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<span class="text-muted">Pleasanton, CA</span></p> <p class="text-muted similar-job-date"> 2 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
filemtime - [internal], line ?? include - APP/View/Layouts/responsive.ctp, line 69 View::_evaluate() - CORE/Cake/View/View.php, line 961 View::_render() - CORE/Cake/View/View.php, line 923 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 960 JobsController::view() - APP/Controller/JobsController.php, line 1338 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 490 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 193 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 167 [main] - APP/webroot/index.php, line 118
Upward
Summary
We're looking for high performing Account Managers with 1-3 years quota carrying experience growing and retaining revenue while maintaining an exceptional level of customer service. As an Account Manager you will be responsible for managing 150+ current advertising brands, proactively reaching out to ensure client satisfaction/retention and increasing revenue via upsell opportunities and contract renewals.
Responsibilities
Qualifications/Experience
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Auxato - Pleasanton, CA
2 days ago
Apply to jobs on the go with Proven mobile
Nr | Query | Error | Affected | Num. rows | Took (ms) |
---|---|---|---|---|---|
1 | SELECT `EmployersJob`.`id`, `EmployersJob`.`employer_id`, `EmployersJob`.`ats_url`, `EmployersJob`.`url`, `EmployersJob`.`title`, `EmployersJob`.`craigslist_city`, `EmployersJob`.`craigslist_sub_city`, `EmployersJob`.`craigslist_sub_sub_city`, `EmployersJob`.`craigslist_state`, `EmployersJob`.`open`, `EmployersJob`.`post_date`, `EmployersJob`.`duration`, `EmployersJob`.`anonymous_post`, `EmployersJob`.`compensation`, `EmployersJob`.`zip`, `EmployersJob`.`description`, `EmployersJob`.`unique_name`, `EmployersJob`.`created_date`, `Employer`.`lat`, `Employer`.`lon`, `Employer`.`id`, `Employer`.`company_name`, `Employer`.`company_logo`, `Employer`.`simple_posting_process`, `Employer`.`user_id`, `Employer`.`zipcode`, `Employer`.`city`, `Employer`.`street_address`, `Employer`.`street_address2`, `Employer`.`state`, `UtZipcode`.`zipcode`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) LEFT JOIN `proven_production`.`employers` AS `Employer` ON (`EmployersJob`.`employer_id` = `Employer`.`id`) WHERE `EmployersJob`.`id` = 45483 LIMIT 1 | 1 | 1 | 1 | |
2 | SELECT COUNT(*) AS `count` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`employer_id` = 30671 AND `EmployersJob`.`open` = 1 | 1 | 1 | 1 | |
3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 716577 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 1 | |
4 | SELECT `EmployerMobileImage`.`file_name` FROM `proven_production`.`employer_mobile_images` AS `EmployerMobileImage` WHERE `EmployerMobileImage`.`employer_id` = 30671 LIMIT 1 | 0 | 0 | 0 | |
5 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 716577 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
6 | SELECT `BillingTransaction`.`id` FROM `proven_production`.`billing_transactions` AS `BillingTransaction` WHERE `BillingTransaction`.`employers_job_id` = 45483 ORDER BY `BillingTransaction`.`created_date` desc LIMIT 1 | 1 | 1 | 0 | |
7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 45483 LIMIT 1 | 1 | 1 | 1 |