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This position will be dedicated to a team that is responsible to reimagine billing and payment processing across all products. As a key member of fast moving cross functional team, you are responsible to provide insights and analytics on rapid iterations of process changes tested using AB testing framework. In addition, this person will be performing exploratory data analyses to look for new opportunities and to form new hypotheses. Ability to summarize and effectively communicate complex analyses to stakeholders from diverse background is a must. We are looking for a highly-motivated individual who is analytical, is a critical thinker, loves data, is very motivated to learn about and support a variety of business functions. What you\'ll do: Actively participate in all phases of development process to understand business drivers for a desired change in process, identify success metric to evaluate performance, and to make sure proper tracking is in place in various tools and systems Effectively retrieve data from sources such as our proprietary data warehouse using SQL Perform comprehensive analyses and communicate results to key stakeholders in verbal, written, and visual media Work with Analytics Manager and Business Intelligence team to create dynamic dashboards in Tableau to automate reporting Partner with Product Manager to manage a global consumer payments platform & help drive revenue by optimizing consumer\'s payment experience Research issues and cases to determine root cause, provide impact analysis for ongoing issues/changes, and requests for new functionality. Qualifications: A., preferably in Business, Economics, Statistics, or equivalent in quantitative field 2-5 years\' experience as a Business Analyst, or similar experience Functional or industry knowledge/experience in the application of technology to solve client Billing and Vendor Payment needs preferred Highly analytical and quantitative, with strong attention to detail Ability to thrive in a fast-paced, entrepreneurial environment with highly motivated team members Ability to quickly and effectively build partnerships with stakeholders across the company Exceptional communication skills and an ability to effectively present analyses to business partners Strong interpersonal skills with focus on teamwork Ability to manage multiple, competing priorities Must be an advanced user of Excel Experience with relational databases including SQL or Access with the ability to write intermediate- complex SQL queries Working knowledge of Tableau is a plus Fudogenkiltd is an Equal Opportunity Employer, dedicated to diversity."/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/46030?ref=57186", "title": "Data Analyst (Payment Processing)", "description": "<p>Fudogenkiltd is seeking a Data Analyst (Payment Processing) to join our Customer Insights and Analytics team. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>Fudogenkiltd is seeking a Data Analyst (Payment Processing) to join our Customer Insights and Analytics team. This position will be dedicated to a team that is responsible to reimagine billing and payment processing across all products. As a key member of fast moving cross functional team, you are responsible to provide insights and analytics on rapid iterations of process changes tested using AB testing framework. In addition, this person will be performing exploratory data analyses to look for new opportunities and to form new hypotheses. Ability to summarize and effectively communicate complex analyses to stakeholders from diverse background is a must. We are looking for a highly-motivated individual who is analytical, is a critical thinker, loves data, is very motivated to learn about and support a variety of business functions.</p> <p>What you'll do:</p> <ul class="browser-default"> <li>Actively participate in all phases of development process to understand business drivers for a desired change in process, identify success metric to evaluate performance, and to make sure proper tracking is in place in various tools and systems</li> <li>Effectively retrieve data from sources such as our proprietary data warehouse using SQL</li> <li>Perform comprehensive analyses and communicate results to key stakeholders in verbal, written, and visual media</li> <li>Work with Analytics Manager and Business Intelligence team to create dynamic dashboards in Tableau to automate reporting</li> <li>Partner with Product Manager to manage a global consumer payments platform & help drive revenue by optimizing consumer's payment experience</li> <li>Research issues and cases to determine root cause, provide impact analysis for ongoing issues/changes, and requests for new functionality.</li> </ul> <p>Qualifications:</p> <ul class="browser-default"> <li>A., preferably in Business, Economics, Statistics, or equivalent in quantitative field</li> <li>2-5 years' experience as a Business Analyst, or similar experience Functional or industry knowledge/experience in the application of technology to solve client Billing and Vendor Payment needs preferred</li> <li>Highly analytical and quantitative, with strong attention to detail</li> <li>Ability to thrive in a fast-paced, entrepreneurial environment with highly motivated team members</li> <li>Ability to quickly and effectively build partnerships with stakeholders across the company</li> <li>Exceptional communication skills and an ability to effectively present analyses to business partners</li> <li>Strong interpersonal skills with focus on teamwork</li> <li>Ability to manage multiple, competing priorities</li> <li>Must be an advanced user of Excel</li> <li>Experience with relational databases including SQL or Access with the ability to write intermediate- complex SQL queries</li> <li>Working knowledge of Tableau is a plus</li> </ul> <p>Fudogenkiltd is an Equal Opportunity Employer, dedicated to diversity.</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=76b6d25c328c73eddd121f5d1&ri=9bf1fc976fa2422599070243974a8526&job_loc=Atlanta%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253ANMdDTEaA%252FiPpLth1%253Af38SWjkDEql%252BcfmS%252FjEGfw%253D%253D%253AMK5XlPeoADzd75RvJIWaRyKA%252FSHeGaUfiZAz9thH3FekaJHgvHNjVi3vdAUCp%252B%252FofiWCOBRCuyzmHA1SUXLmzXdLws5Gg34%252FKrxBHhj7X1yOLqe%252BPL48BV3wyIoEqeulUb8g&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30217623955/" class="blue-link" target="_blank">Account Manager</a></p> <p class="similar-job-company">Ampcus - 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<span class="text-muted">Atlanta, GA</span></p> <p class="text-muted similar-job-date"> 36 minutes ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Ampcus' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=76b6d25c328c73eddd121f5d1&ri=9bf1fc976fa2422599070243974a8526&job_loc=Atlanta%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253ANMdDTEaA%252FiPpLth1%253Af38SWjkDEql%252BcfmS%252FjEGfw%253D%253D%253AMK5XlPeoADzd75RvJIWaRyKA%252FSHeGaUfiZAz9thH3FekaJHgvHNjVi3vdAUCp%252B%252FofiWCOBRCuyzmHA1SUXLmzXdLws5Gg34%252FKrxBHhj7X1yOLqe%252BPL48BV3wyIoEqeulUb8g&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30217623955/', 'title' => 'Account Manager', 'description' => '<p></p><p> This role involves promoting Ampcus services within a designated region, to increase revenue from both existing and new clients. <strong> We are seeking individuals residing in the areas of Boston, Atlanta, and Dallas. </strong> </p><p></p><p> Generate additional revenue from existing clients. </p><p> Secure new clients and generate revenue from them. </p><p> Directly engage with both new and existing clients to drive sales growth. </p><p> Arrange face-to-face meetings with new and existing clients. </p><p> Achieve or surpass annual sales targets with assigned clients. </p><p> Present Ampcus capabilities and services to client executives and key decision-makers. </p><p> Collaborate with the Account Director every week to generate new business from existing clients. </p><p> Work with the proposal team on RFP opportunities to ensure responses are timely, and targeted, and position Ampcus favorably. </p><p> Implement Ampcus sales strategy, actively prospect, and conduct lead generation activities within assigned territories and/or accounts. </p><p> Conduct market research using all commonly used mechanisms. </p><p> Buil strong relationships with clients and gain a deep understanding of their culture, processes, and organizational structure. </p><p> must have experience working in the staffing/consulting industry. </p><p> </p><p> </p><p> This role may require more than 50% travel, often within and outside of the main office location. </p><p> </p><p> </p>', 'post_date' => '2024-05-01T05:15:55Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'LendingPoint LLC' ), 'UtZipcode' => array( 'city' => 'Kennesaw', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=76dbc20dff8c73eddbc31a411&ri=9bf1fc976fa2422599070243974a8526&job_loc=Kennesaw%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253AuAf3vcksXJkE3zF3%253AZYNCu3sSRMdfzUjHAdiHiA%253D%253D%253Am2YriDVuuSwiqt66B4uFaQlb9Y%252FesvUQcD67JlFlpjl%252BGccX2hGHdsxzaI%252F0wXkBwZg8mcLyVBZJjH08EuvXi%252Bs8cj7LX%252FIZ6lMtTdtN8bFqUwSMwicUjF3P&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30329756815/', 'title' => 'Collections Specialist', 'description' => 'JOB SUMMARY: Responsible for collecting on designated accounts, maintain good customer relations with borrower and effectively solve problems in an effort to resolve account delinquency and prevent losses.<br /><br />ESSENTIAL JOB FUNCTIONS:<br /><br />Establish telephone and email contact with customers to determine the reason for delinquency and understand what they can do to bring the account current.<br />Develop customer relations to establish an understanding of what has changed with their situation. This would include follow-up contact, promise to pay dates are met, and all written notices required under the Fair Debt Collection Practices are followed.<br />Prevent impending loss and increase profitability through negotiation and enforcement of scheduled collection campaigns.<br />Negotiate account resolution and accurately input and document actions within the collection systems while maintaining company performance and productivity standards.<br />Review, process and verify accounts and account balances.<br />Make decisions with regards to the loans best course of action to include but not limited to payment plans, workout agreements and recovery plans in accordance with our company policy and procedures.<br />Perform investigative activities to evaluate and determine the whereabouts of customers through database searches and system records (skip tracing).<br />Conduct all collection efforts in accordance with company policy and procedures.<br />Represent the company in a professional and enthusiastic manner by providing an exceptional level of customer service, supporting the mission statement, and adhering to our core values in all functions of the job responsibilities and interaction our customers.<br />Maintain up-to-date and accurate information in the company designated systems, including but not limited to customer contact information.<br />Maintain the defined minimum monthly Quality Assurance score.<br /><br />OTHER JOB FUNCTIONS:<br /><br />Must be able to work overtime, as needed.<br />Must be able to work a Flexible schedule.<br />Must be able to work weekends.<br /><br />MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.<br /><br />High School Diploma or Equivalent<br />One (1) year of collections experience<br />Proficient in e-mail management, MS Office Suite (Word, Excel)<br />Basic knowledge of FDCPA, UDAAP, TCPA, FCRA and CFPB<br />Excellent verbal and written communication skills<br />Understand and apply sound business math skills<br /><br />COMPETENCIES:<br /><br />Customer Service: Exceptional attitude and a passion for providing outstanding service to external customers.<br />Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.<br />Problem Solving and Analysis: ability to solve issues efficiently and quickly.<br />Active Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he or she disagrees.<br />Negotiation: Explores positions and alternatives to reach outcomes that gain acceptance of all parties.<br />Teamwork: Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views.<br />Attendance and Punctuality: Meets attendance and punctuality guidelines.<br /><br />SUPERVISORY RESPONSIBILITY<br />None<br /><br />PHYSICAL DEMANDS<br />While performing the duties of this job, the employee is regularly required to stand, walk, reach, and sit for a minimum of 8 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds.<br /><br />WORK ENVIRONMENT<br />While performing the logistics duties of this job, the employee is frequently exposed to moderate noises such as computers, printers, and other light traffic noise in an office setting.<br /><br />This role is in-office. Remote work may be performed from a pre-approved location, as arranged, and scheduled by team management and approved by department leadership.<br /><br />OTHER DUTIES<br />Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be supplemented at any time with or without notice.<br /><br />Skills<br />Preferred<br />Collections Management<br />Customer Service<br />Microsoft Office', 'post_date' => '2024-05-02T06:40:32Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'AA Architectural' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=76be2911a43c73eddd9dab841&ri=9bf1fc976fa2422599070243974a8526&job_loc=Atlanta%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253APA2CWxFOtA0MpB2t%253AZ9N7M37PvclcNS0vqsgJmA%253D%253D%253AcAp0R8j2tjg%252FraSQ1iCM%252BUjU1TI4EKNZx4Upg%252B6aI1BnjjgCHBjvU2I7%252BcElaq%252F25yCVSVrFDBjlqIC1%252FrYtn58DVgX0UPhSl5K8Z8nZZWFLPHFJ38D6oN3d2PEyuHBNp00%253D&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30225591500/', 'title' => 'Administrative Assistant Payroll(Remote)', 'description' => '<p>AA Architectural Inc, is seeking an Administrative/Payroll Assistant to join our us. The ideal candidate will have proven payroll and administrative experience with a strong attention to detail. This position will be at the front desk and support multiple managers in handling a variety of tasks. This is an in-person position at our Boise office.</p><p><br></p><p>Responsibilities</p><p><br></p><ul><li>Process weekly payroll</li><li>Update reports, and maintain records</li><li>Ensure accurate and complete data entries in our CRM system</li><li>Respond to prospective client inquiries by email and schedule calls</li><li>Provide administrative support to management</li><li>Receive, sort, and distribute mail</li><li>Order office supplies and ensure office is clean and presentable</li><li>Other administrative duties as required</li></ul><p><br></p><p>Qualifications</p><p><br></p><ul><li>Proficiency in Microsoft Office Suite</li><li>Sales support experience a plus</li><li>Salesforce experience a plus</li><li>Strong attention to detail</li><li>Strong written and verbal communication</li><li>Excellent organizational skills</li><li>Ability to maintain confidentiality and use discretion in handling sensitive information</li></ul><p><br></p><p>Compensation: $25-32 per hour</p><p><br></p><p>Benefits</p><p><br></p><p>AA Architectural Inc offers competitive salaries and benefits, including first-rate medical, dental, and vision insurance. We also provide a 401k, paid time off, paid holidays, and additional benefits. AA Architectural Inc is a fun and challenging place to work, and we are focused on creating great opportunities for our employees, their families, and our customers, as well as the communities we serve.</p><p><br></p><p>About AA Architectural Inc</p><p>AA Architectural Inc delivers full spectrum QA products and services to technology companies in rapidly evolving markets, or where transformative technologies are changing the world. AA Architectural Inc is a highly respected provider of test products and QA test and engineering services. The Company provides a flexible menu of services that scale to meet customers evolving needs. AA Architectural Inc customers include technology companies around the world in a wide range of industries.</p><p><br></p><p><br></p><ul><li>AA Architectural Inc is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.</li></ul>', 'post_date' => '2024-04-18T17:20:56Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Apex Focus Group' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=76d876e66dcc73eddbf854f81&ri=9bf1fc976fa2422599070243974a8526&job_loc=Atlanta%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253AKzbzlD7qS0P82L7R%253AHcBE%252FplGS6pmCbfcTKXrCw%253D%253D%253AlWmeBCbA%252FpyiwmxMmGeNK0Pzbrp%252FAe8%252BzzWXux4Tn319GOOPoYl0BCMy6ig7leJlSVQHzz4eA4pYZ2HuBZfE3ZzzEiC7qfycO1b6dHoAnFUnBHsNi7JYmLwdvPOo5gvL8tqckbsHkoXWmofStA%253D%253D&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30328135160/', 'title' => 'Data Entry Clerk Work From Home - Part Time Focus Group Panelists', 'description' => '<p>Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed.</p><p>Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists</p><p>Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.</p><p>With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.</p><p></p><strong>Compensation:</strong><ul><li>$75-$150 (per 1 hour session)</li><li>$300-$750 (multi-session studies)</li></ul><p></p><strong>Job Requirements:</strong><ul><li>Show up at least 10 mins before discussion start time.</li><li>Participate by completing written and oral instructions.</li><li>Complete written survey provided for each panel.</li><li>MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.</li></ul><p></p><strong>Qualifications:</strong><ul><li>Must have either a smartphone with working camera or desktop/laptop with webcam</li><li>Must have access to high speed internet connection</li><li>Desire to fully participate in one or several of the above topics</li><li>Ability to read, understand, and follow oral and written instructions.</li><li>Data entry clerk experience is not necessary.</li></ul><p></p><strong>Job Benefits:</strong><ul><li>Flexibility to take part in discussions online or in-person.</li><li>No commute needed should you choose to work from home remotely.</li><li>No minimum hours. You can do this part-time or full-time</li><li>Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.</li><li>You get to review and use new products or services before they are released to the public.</li></ul><p>You must apply on our website and complete a set of questionnaire to see if you qualify.</p><p>This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.</p>', 'post_date' => '2024-05-01T16:04:16Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Credit Acceptance Corporation' ), 'UtZipcode' => array( 'city' => 'Atlanta', 'state_prefix' => 'GA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=76d3ed36b97c73eddb41e9f51&ri=9bf1fc976fa2422599070243974a8526&job_loc=Atlanta%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253AdZ9%252FJLWzPFSh3eJh%253AR6veUjUXokORW132Hknyig%253D%253D%253AcX3j14cbm0raX0sjkcvF8zFtPD5gva5f63SpeEiZzVDpCfQE6cREJeNV9Livk0x8BUJ9%252BoroCu%252BvI9wIwEwk9Xem7ECwFd8WquEAzppDxdXXVCw7S1j3b6N5ioOaQwgcPf4aQ554BdBF%252F9EJ&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30321289979/', 'title' => 'Customer Service Representative', 'description' => '<p>Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.<br /><br />Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work!</p><p></p><p><b>About this Position:</b></p><ul><li>Efficiently and accurately handle calls and assist consumers in building a better financial future by providing personalized solutions to their concerns, answering questions to help them understand their account, and removing barriers to help them make on time payments. We are obsessed with constantly improving the customer experience by showing PRIDE in the work we do, looking for new ways to exceed customer expectations with empathy, sincerity, and a commitment to one call resolution.</li><li>Effectively educate the customer on how to resolve their issue through self-service options and payment options, where applicable.</li><li>Professionally and respectfully provide exceptional customer service during every phone call.</li><li>Ensure the information we depend on to contact and collect from these consumers is accurately maintained.</li><li>Support additional customer service requests (ie: customer call backs, email follow ups, etc.).</li></ul><p><b>Outcomes & Activities:</b></p><ul><li>Handle Incoming Phone Calls: You will spend up to most of your time on the phone effectively and efficiently handling consumer phone calls assisting with one-time and recurring phone payments.</li><li>Provide exceptional Customer Service: You will leverage the Customer Service Call Quality model to understand how to handle each call in a manner that is respectful and helpful while providing consumers with accurate account information.</li><li>Provide Support: You will handle all consumer requests such as document requests, contract questions and information inquiries.</li><li>Promote Payment Options: You will proactively discuss payment options with no fees and/or lower cost with the customers when there is a fee associated with their payment. Also, offering AutoPay if the customer is calling to make a payment, but not currently enrolled.</li><li>Adhere to Policies/Processes: You will need to remain compliant with our policies, processes and legal guidelines.</li><li>Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance.</li><li>All other duties as assigned by Supervisor (training, workshops etc).</li><li>Regular and predictable attendance as outlined in the Operations attendance policy</li></ul><p><b>Knowledge & Skills:</b></p><ul><li>Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner.</li><li>Actively listen and have effective communication skills.</li><li>Maintain a positive attitude and tone while addressing a customer s questions or concerns.</li><li>Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments.</li><li>Problem solver, with an ability to understand, interpret and act on information promptly and effectively.</li><li>Self-driven, motivated to help, and able to perform with minimal supervision in a remote team environment.</li><li>Open and receptive to ongoing feedback aimed at improving performance.</li><li>Intuitive with the ability effectively offer options to better benefit the consumer needs.</li><li>Speak clearly, professionally, and articulately on the telephone.</li><li>Talk and type at the same time (talking with consumers while documenting relevant notes).</li><li>Manage a set work schedule.</li><li>Document account notes clearly and efficiently.</li><li>Work independently in our remote environment and in a virtual team environment.</li><li>Comfortable with repetitive tasks, sit and talk on the phone with a headset for up to 90% of the day.</li><li>Identify basic computer components and assemble/troubleshoot company issued equipment by following both written and verbal instructions</li><li>Operate company issued equipment, which may include a computer, headset, and camera</li><li>Navigate within multiple computer programs simultaneously</li><li>Knowledge of Microsoft Office products such as Outlook and Teams</li><li>Remain compliant with our policies, processes, and legal guidelines.</li></ul><p><b>Requirements:</b></p><ul><li>High school diploma or GED.</li><li>High speed internet connection with a minimum of 15mbps download speed</li></ul><p><b>Preferred:</b></p><ul><li>Previous customer service experience in a call center environment.</li><li>Experience in the finance or automotive industry.</li><li>Experience in any position where you had to demonstrate excellent communication skills.</li></ul><p><b>Training & Schedule Requirements:</b></p><p><i>Training</i>:</p><ul><li>Monday through Friday; 11:00 am - 8:00 pm</li><li>Virtual Training will be conducted beginning 6/10/2024</li></ul><p><i>Schedule</i>:</p><p>Schedule to fall within the range of the department hours of 8:00 am to 11:00 pm EST</p><p>Alternating weekends and one weekday/Sunday OFF</p><p>*Schedule choices are based on availability</p><p><b>Targeted Compensation:</b> $16.00 - $17.00/hour, plus uncapped monthly bonus potential</p><p><b>Targeted Bonus: </b> Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $800/month.</p><p>INDSERLP #zip #LI-Remote</p><p><b><u>Benefits</u></b></p><ul><li>Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work </li></ul><p><b><u>Our Company Values:</u></b></p><p>To be successful in this role, Team Members need to be:</p><ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul><p><b>Expectations:</b></p><ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul><p><b>Advice</b>!</p><p>We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! </p><p></p><p><b>P.S</b>.</p><p>We have great details around our stats, success, history and more. We re proud of our culture and are happy to share why let s talk!</p><p>Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.</p><p>Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p>California Residents: Please click <div class="anchor-hijack" style="display: inline">here</div> for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.</p><p></p><p><b>Play the video below to learn more about our Company culture.</b></p>', 'post_date' => '2024-05-02T07:14:36Z' ) ) ) $title_for_layout = 'Data Analyst (Payment Processing) at Fudogenkiltd' $metatag_description = 'Data Analyst (Payment Processing)Fudogenkiltd at Proven' $unique_name = 'fudogenkiltd-los-angeles-ca' $reference_number = '57186' $mobile_image = '' $display_company_title = 'Jobs at Fudogenkiltd' $employer = array( 'EmployersJob' => array( 'id' => '46030', 'employer_id' => '31139', 'ats_url' => '', 'url' => '', 'title' => 'Data Analyst (Payment Processing)', 'craigslist_city' => 'atlanta', 'craigslist_sub_city' => 'city of atlanta', 'craigslist_sub_sub_city' => '', 'craigslist_state' => 'Georgia', 'open' => '1', 'post_date' => '2019-07-16 21:15:41', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '30301', 'description' => '<p>Fudogenkiltd is seeking a Data Analyst (Payment Processing) to join our Customer Insights and Analytics team. 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This position will be dedicated to a team that is responsible to reimagine billing and payment processing across all products. As a key member of fast moving cross functional team, you are responsible to provide insights and analytics on rapid iterations of process changes tested using AB testing framework. In addition, this person will be performing exploratory data analyses to look for new opportunities and to form new hypotheses. Ability to summarize and effectively communicate complex analyses to stakeholders from diverse background is a must. We are looking for a highly-motivated individual who is analytical, is a critical thinker, loves data, is very motivated to learn about and support a variety of business functions. What you\'ll do: Actively participate in all phases of development process to understand business drivers for a desired change in process, identify success metric to evaluate performance, and to make sure proper tracking is in place in various tools and systems Effectively retrieve data from sources such as our proprietary data warehouse using SQL Perform comprehensive analyses and communicate results to key stakeholders in verbal, written, and visual media Work with Analytics Manager and Business Intelligence team to create dynamic dashboards in Tableau to automate reporting Partner with Product Manager to manage a global consumer payments platform & help drive revenue by optimizing consumer\'s payment experience Research issues and cases to determine root cause, provide impact analysis for ongoing issues/changes, and requests for new functionality. Qualifications: A., preferably in Business, Economics, Statistics, or equivalent in quantitative field 2-5 years\' experience as a Business Analyst, or similar experience Functional or industry knowledge/experience in the application of technology to solve client Billing and Vendor Payment needs preferred Highly analytical and quantitative, with strong attention to detail Ability to thrive in a fast-paced, entrepreneurial environment with highly motivated team members Ability to quickly and effectively build partnerships with stakeholders across the company Exceptional communication skills and an ability to effectively present analyses to business partners Strong interpersonal skills with focus on teamwork Ability to manage multiple, competing priorities Must be an advanced user of Excel Experience with relational databases including SQL or Access with the ability to write intermediate- complex SQL queries Working knowledge of Tableau is a plus Fudogenkiltd is an Equal Opportunity Employer, dedicated to diversity."/> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "JobPosting", "url": "https://www.proven.com/jobs/view/46030?ref=57186", "title": "Data Analyst (Payment Processing)", "description": "<p>Fudogenkiltd is seeking a Data Analyst (Payment Processing) to join our Customer Insights and Analytics team. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>Fudogenkiltd is seeking a Data Analyst (Payment Processing) to join our Customer Insights and Analytics team. This position will be dedicated to a team that is responsible to reimagine billing and payment processing across all products. As a key member of fast moving cross functional team, you are responsible to provide insights and analytics on rapid iterations of process changes tested using AB testing framework. In addition, this person will be performing exploratory data analyses to look for new opportunities and to form new hypotheses. Ability to summarize and effectively communicate complex analyses to stakeholders from diverse background is a must. We are looking for a highly-motivated individual who is analytical, is a critical thinker, loves data, is very motivated to learn about and support a variety of business functions.</p> <p>What you'll do:</p> <ul class="browser-default"> <li>Actively participate in all phases of development process to understand business drivers for a desired change in process, identify success metric to evaluate performance, and to make sure proper tracking is in place in various tools and systems</li> <li>Effectively retrieve data from sources such as our proprietary data warehouse using SQL</li> <li>Perform comprehensive analyses and communicate results to key stakeholders in verbal, written, and visual media</li> <li>Work with Analytics Manager and Business Intelligence team to create dynamic dashboards in Tableau to automate reporting</li> <li>Partner with Product Manager to manage a global consumer payments platform & help drive revenue by optimizing consumer's payment experience</li> <li>Research issues and cases to determine root cause, provide impact analysis for ongoing issues/changes, and requests for new functionality.</li> </ul> <p>Qualifications:</p> <ul class="browser-default"> <li>A., preferably in Business, Economics, Statistics, or equivalent in quantitative field</li> <li>2-5 years' experience as a Business Analyst, or similar experience Functional or industry knowledge/experience in the application of technology to solve client Billing and Vendor Payment needs preferred</li> <li>Highly analytical and quantitative, with strong attention to detail</li> <li>Ability to thrive in a fast-paced, entrepreneurial environment with highly motivated team members</li> <li>Ability to quickly and effectively build partnerships with stakeholders across the company</li> <li>Exceptional communication skills and an ability to effectively present analyses to business partners</li> <li>Strong interpersonal skills with focus on teamwork</li> <li>Ability to manage multiple, competing priorities</li> <li>Must be an advanced user of Excel</li> <li>Experience with relational databases including SQL or Access with the ability to write intermediate- complex SQL queries</li> <li>Working knowledge of Tableau is a plus</li> </ul> <p>Fudogenkiltd is an Equal Opportunity Employer, dedicated to diversity.</p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=76b6d25c328c73eddd121f5d1&ri=9bf1fc976fa2422599070243974a8526&job_loc=Atlanta%2CGA&q=Data+Analyst+Payment+Processing&spl=v1%253ANMdDTEaA%252FiPpLth1%253Af38SWjkDEql%252BcfmS%252FjEGfw%253D%253D%253AMK5XlPeoADzd75RvJIWaRyKA%252FSHeGaUfiZAz9thH3FekaJHgvHNjVi3vdAUCp%252B%252FofiWCOBRCuyzmHA1SUXLmzXdLws5Gg34%252FKrxBHhj7X1yOLqe%252BPL48BV3wyIoEqeulUb8g&encrypt=0&l=Atlanta%2C+GA&query_category_id=400000&t=simplyhired.com&jobkey-30217623955/" class="blue-link" target="_blank">Account Manager</a></p> <p class="similar-job-company">Ampcus - 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<span class="text-muted">Atlanta, GA</span></p> <p class="text-muted similar-job-date"> 36 minutes ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ' $scripts_for_layout = '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' $no_title_bar = false $no_bottom_bar = false $no_index = false
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Fudogenkiltd
Fudogenkiltd is seeking a Data Analyst (Payment Processing) to join our Customer Insights and Analytics team. This position will be dedicated to a team that is responsible to reimagine billing and payment processing across all products. As a key member of fast moving cross functional team, you are responsible to provide insights and analytics on rapid iterations of process changes tested using AB testing framework. In addition, this person will be performing exploratory data analyses to look for new opportunities and to form new hypotheses. Ability to summarize and effectively communicate complex analyses to stakeholders from diverse background is a must. We are looking for a highly-motivated individual who is analytical, is a critical thinker, loves data, is very motivated to learn about and support a variety of business functions.
What you'll do:
Qualifications:
Fudogenkiltd is an Equal Opportunity Employer, dedicated to diversity.
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Apply to jobs on the go with Proven mobile
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---|---|---|---|---|---|
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3 | SELECT `User`.`unique_name`, `User`.`email_validated` FROM `proven_production`.`users` AS `User` LEFT JOIN `proven_production`.`workers` AS `Worker` ON (`Worker`.`user_id` = `User`.`id` AND `User`.`is_worker` = 1) WHERE `User`.`id` = 732961 AND `User`.`active` = 1 LIMIT 1 | 1 | 1 | 0 | |
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7 | SELECT `EmployersJob`.`title`, `EmployersJob`.`description`, `UtZipcode`.`city`, `UtZipcode`.`state_prefix`, `EmployersJob`.`zip` FROM `proven_production`.`employers_jobs` AS `EmployersJob` LEFT JOIN `proven_production`.`ut_zipcodes` AS `UtZipcode` ON (`EmployersJob`.`zip` = `UtZipcode`.`zipcode`) WHERE `EmployersJob`.`id` = 46030 LIMIT 1 | 1 | 1 | 1 |