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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Agent to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.</p> <p>Weekend and holiday shifts are a must. Training will take place on all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa.</p> <p>We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives.</p> <p>Please note that we are not offering relocation costs for this position.</p> <p>Job Type: Full-time</p> <p>Salary: $15.50 to $16.50 /hour</p> <p>COMPANY PROFILE<br />Woodside Hotel Group is an independent collection of distinguished California hotels, restaurants and spas. We are a family-run business comprised of dedicated and passionate people who take great pride in delivering authentic hospitality and affordable luxury.<br />Embracing the independent and entrepreneurial spirit of our company’s founding, we deliver service that is warm and engaging, hotels that are distinguished and experiences that are authentically local.<br />We offer an excellent team oriented work environment where all of our associates and managers have a strong commitment to personalized and distinguished service to our guests and to one another. We also provide an excellent compensation and benefits package to include Medical and Dental for the associate and their dependents, 401K, a flex 125 plan, Vacation and Sick Pay, as well as discounted rates on overnight stays at our luxurious hotels within the Woodside Hotel Group collection.<br />To learn more about our beautiful hotel, please visit our website at www.bodegabaylodge.com </p> <p> </p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=708100f7929c73eddc3903d61&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253Adh7bFSSHjK9ck%252BsZ%253AfTbOYZDmMY0euI7wz%252B17dA%253D%253D%253AsTOy%252Fx6IkpIii5eNHhQ5UgSasRnvKogzOWcdyKVNPBhnTdbFV6l1Qx1J8fSqO0xm%252FeHvd%252BypZI1ScOmd6dy5dhGxW%252F6a1n9OCn2Xr%252FhL6PSINfW8w2pRkISzJx42LxjW6%252FQIpFMa7T1PVH6ggw%253D%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30198027546/" class="blue-link" target="_blank">Front Desk Agent</a></p> <p class="similar-job-company">Rosewood Hotel Group - 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<span class="text-muted">Bodega Bay, CA</span></p> <p class="text-muted similar-job-date"> 3 days ago </p> <p class="voffset4"> <strong>Apply to jobs on the go with Proven mobile</strong> </p> <div> <a href="/candidates/app" target="_blank" title="Download the iPhone App"> <img src="/css/images/App_Store_available.png" width="112" /> </a> <a href="/candidates/app/google" target="_blank" title="Download the Android App"> <img src="/css/images/google_play_badge.png" width="112" /> </a> </div> </div> </div> </div> </div> </div> </div> ', 'scripts_for_layout' => '<script type="text/javascript" src="/js/Views/Jobs/search_jobs.js?1619372465"></script>' ) $search_text = '' $search_location = '' $show_thank_you = (int) 0 $similar_jobs = array( (int) 0 => array( 'Employer' => array( 'company_name' => 'Rosewood Hotel Group' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=708100f7929c73eddc3903d61&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253Adh7bFSSHjK9ck%252BsZ%253AfTbOYZDmMY0euI7wz%252B17dA%253D%253D%253AsTOy%252Fx6IkpIii5eNHhQ5UgSasRnvKogzOWcdyKVNPBhnTdbFV6l1Qx1J8fSqO0xm%252FeHvd%252BypZI1ScOmd6dy5dhGxW%252F6a1n9OCn2Xr%252FhL6PSINfW8w2pRkISzJx42LxjW6%252FQIpFMa7T1PVH6ggw%253D%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30198027546/', 'title' => 'Front Desk Agent', 'description' => '<p>**Job Details**</p><p>**Front Desk Agent - (15927)**</p><p>This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. ****</p><p>Job Title Front Desk Agent Education High School Location Rosewood Miramar Beach Montecito - Santa Barbara, CA US (Primary) </p><p>Career Level General Associate Category Front Office (FD, Concierge, GS, BD, PBX, Valet, GR, Door) Job Type Full-time Compensation Currency USD Travel Job Description **Begin Your Rosewood Journey**</p><p>We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.</p><p>We are looking for a **Front Desk Agent** to join our **Front Office Team**! </p><p>**Overview**</p><p>Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.</p><p>**Essential Responsibilities:**</p><p>* Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.</p><p>* Ensure that standards are maintained at a superior level on a daily basis.</p><p>* Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</p><p>* Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</p><p>* Maintain positive guest relations at all times.</p><p>* Resolve guest complaints, ensuring guest satisfaction.</p><p>* Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</p><p>* Maintain complete knowledge at all times of All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments, and location. All room rates, special packages, and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities / VIPs.</p><p>* Obtain assigned bank and ensure accuracy of contracted monies. Keep the bank secure at all times.</p><p>* Meet with Supervisor to review daily assignments and priorities.</p><p>* Meet with departing Front Desk Agent to review business status and follow up items.</p><p>* Access all functions of the computer system.</p><p>* Set up a workstation with necessary supplies.</p><p>* Answer department telephone within 3 rings, using correct greeting and telephone etiquette.</p><p>* Promote positive guest relations to all individuals approaching the Front Desk.</p><p>* Process all guest check-ins.</p><p>* Confirm reservation in the system and review all noted information.</p><p>* For guests without a reservation, sell a room type agreed upon.</p><p>* Register guest on the computer.</p><p>* Verify reservation information with the guest (departure date, room type).</p><p>* Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.</p><p>* Assign guest room.</p><p>* Advise guests of any messages, mail, faxes, etc. received for them.</p><p>* Communicate the services and amenities of the hotel to guests.</p><p>* Obtain proper identification for tax-exempt guests and attach the form to the registration card.</p><p>* Direct Bell Person to escort guests and transport their luggage to the room.</p><p>* Maintain guest history files on all guests.</p><p>* Communicate VIP arrivals to designated personnel for escort and delivery of amenities.</p><p>* Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).</p><p>* Handle overbooked or walked guests.</p><p>* Accommodate room changes.</p><p>* Document all guest requests, complaints, or problems.</p><p>* Take, record, and relay messages accurately, completely, and legibly.</p><p>* Accept and record wake-up call requests; deliver to PBX.</p><p>* Issue safe deposit boxes to guests and ensure the security of keys.</p><p>* Distribute all guest and department mail.</p><p>* Monitor, send, and distribute guest faxes.</p><p>* Document and confirm reservations and cancellations.</p><p>* Block rooms on the computer and follow through on designated requirements.</p><p>* Pre-register designated guests and prepare key packets.</p><p>* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).</p><p>* Generate, print, and distribute daily and weekly reports.</p><p>* Resolve discrepancies on the room status report with Housekeeping.</p><p>* Match the bucket check to the in-house guest ledger report, report discrepancies to the Manager.</p><p>* Process all check-outs.</p><p>* Resolve any late charges.</p><p>* Present folio to guest and resolve any disputed charges.</p><p>* Settle guest accounts.</p><p>* Retrieve guest room key from the guest.</p><p>* Solicit guest comments on their stay.</p><p>* Process express check-outs.</p><p>* Handle requests for late check-outs.</p><p>* Conduct group check-ins/outs.</p><p>* Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.</p><p>* Adhere to all cashiering procedures:</p><p>Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Make a change for guests. Cash guests' personal checks/travelers checks. Post charges. Run closing reports. Count and secure bank. Complete designated cashier reports. Balance receipts. Drop receipts.</p><p>* Document pertinent information in the logbook/ Lotus Notes/Front Desk Checklist.</p><p>All other duties as required</p><p>**About Rosewood Miramar Beach**</p><p>Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.</p><p>**Competitive Benefits**</p><p>* Medical</p><p>* Dental</p><p>* Vision</p><p>* Life & Disability insurances, 401K</p><p>* Complimentary Room Nights</p><p>**Connect with us:**</p><p>* LinkedIn: </p><p>* Facebook: </p><p>* Instagram: </p><p>Job Requirements **Qualifications**</p><p>**Experience:**</p><p>Minimum two years experience as a Front Desk Agent or in a supervisory role within a luxury or ultra-luxury hospitality setting.</p><p>**General Skills:**</p><p>Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guests service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data.</p><p>**Technical Skills:**</p><p>Ability to input and access information in the property management system/computers</p><p>**Education:**</p><p>High school diploma. Associates or bachelors degree in business or a relevant field of work, or an equivalent combination of education and/or work-related experience a plus.</p><p>**Language:**</p><p>Required to speak, read and write English, and do basic mathematics. Fluency in other languages a plus.</p><p>**#RosewoodMiramarBeach #AmericanRiviera**</p>', 'post_date' => '2024-04-15T07:44:32Z' ) ), (int) 1 => array( 'Employer' => array( 'company_name' => 'Huntington Hotel' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=6f689904310c73ec22a09cec1&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253AMYyNcOsp7mx%252F8c3A%253AGOXmwFm7hVeQy8YJPeqnyQ%253D%253D%253A5iysfdS282YOJc6EvWMBw8Wv31N9gb56VwUdDMjK%252F%252FkG0VFMaUZNhg3IbuMY8YzfpeaZEcDjbl2hrIm4XdhW8vsHpTZGbipWcrcFwWHhpU%252BBqbAgOneXqWdH6kW31yJxdmiigilg%252FmxDLuoLrA%253D%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-29904000484/', 'title' => 'Front Desk Agent - $500 Bonus Eligible', 'description' => '<p>**Position Title:** Guest Services Associate</p><p>**Immediate Supervisors Title:** Front Office Supervisor</p><p>**Overall Responsibilities**</p><p>* Greet and welcome guest.</p><p>* Assign rooms and keys.</p><p>* Keep track of daily scheduled functions and their locations.</p><p>* Manage all daily arrivals and departures, including groups.</p><p>* Prepare guest folio and collect payment for visit.</p><p>* Follow banking-out and shift closing procedures.</p><p>* Maintain safe and clean work areas.</p><p>* Provide accurate, descriptive hotel information to guests and callers including hours of operation, guestroom features and locations, all services and amenities provided, and local area information.</p><p>* Provide suggestions for places to visit, eat, and shop as well directionsand maps.</p><p>* Handle mail, messages, guestroom messages, and faxes per prescribed procedure.</p><p>* Arrange transportation.</p><p>* Carry out specified duties in the event of emergencies.</p><p>* Answer phones promptly in a polite and professional manner using the standard phraseology.</p><p>* Route incoming calls to the appropriate department, guestroom,meeting room, or other facility.</p><p>* Handle wake-up calls and ensure timely delivery by following standard procedure.</p><p>* Assist guests with function of all guestroom features.</p><p>* Log and track all guest complaints.</p><p>* Promptly communicate all requests to appropriate departments.</p><p>* Assist in solving billing discrepancies.</p><p>* Handle monetary transactions per prescribed procedure.</p><p>* Utilize property management system and all other required technology to carry out daily responsibilities.</p><p>* Advise guests and callers of current rates and promotions.</p><p>* Show guestrooms and meeting space to prospective guests as needed.</p><p>* All other duties as assigned</p><p>**Education, Knowledge and Skills:**</p><p>* High School diploma or G.E.D. certificate</p><p>* Customer service background</p><p>* Hotel Front Desk experience preferred</p><p>**Essential Functions**</p><p>* Language skills: Have the ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), safety awareness information (MSDS), operation and maintenance instructions, and procedure manuals. Ability to keep logs and to speak effectively to customers and associates.</p><p>* The hotel functions seven days a week, 24 hours a day. Applicant must have the flexibility to work a shift other than the one they are assigned dependent on business demand. Further, business demand and weather determines the amount of hours that are worked. Some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours.</p><p>* Use aggressive hospitality skills, which include:</p><p>* Smile and Greet every Guest</p><p>* Speak to the guest in a warm, friendly and courteous manner</p><p>* Display genuine and enthusiastic interest in the guest, pay complete attention</p><p>* Anticipate guest needs and be flexible in responding to them</p><p>* Be knowledgeable about your job</p><p>* LEARN to take ownership of guest problems and resolve them</p><p>* Report to work station at your scheduled time, being prepared to commence all assigned duties.</p><p>* Perform all job requests assigned by management in which the associate is capable.</p><p>* Maintain a well groomed, professional appearance and attitude at all times.</p><p>* Acknowledge guests immediately with a smile and greeting. Use the guests name at least once in an interaction and practice the principles of Aggressive Hospitality.</p><p>* Anticipate guest needs and offer assistance.</p><p>* Always use guest name. Listen intently to each guest, focusing directly on them during each interaction.</p><p>Company : Huntington Hotels</p><p>Position : Front Desk Agent - $500 Bonus Eligible</p><p>Status : Part Time</p><p>Shift : Second (Afternoon) </p><p>Req # : 6908091</p><p>Date Posted : February 12, 2022</p><p>Location : 6878 Hollister Ave, Goleta, US, CA, 93117 </p><p>Job Category : Hourly</p>', 'post_date' => '2024-04-24T19:43:58Z' ) ), (int) 2 => array( 'Employer' => array( 'company_name' => 'Ultimate Staffing' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=704661c6858c73edd04f10c71&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253A8NqAwzEZ5fQfjAdh%253AWZNsqF495fXSWJWf%252B%252FsI3g%253D%253D%253AzlNl7cI9p5X3gPHTm%252Fw5uIvQ37DCJqLmoB%252FGiieW6FVbfXaqZDo6BI%252FBzHpGUJNhzFbYYsxrfykO4tb7qWwNANAsRsPEDKF8tvbEyLMIcR1QAU8x23CTBxFH%252F%252BCZ3HJXdyqQgCtlNVm394ib&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30136558089/', 'title' => 'Front Desk Receptionist (JM)', 'description' => '<p>Serve visitors by greeting, welcoming, and directing them appropriately.<br>Notify relevant employees when visitors arrive.<br>Keep an eye on security and telecommunications systems.<br>Answer visitors' questions, calls, and emails, and provide them with the relevant information.<br>Maintain visitor, employee, and department directories and logs.<br>Follow security procedures, such as monitoring the logbook and issuing visitor badges.<br>Organize the reception area while complying with office procedures, rules, and regulations.<br>Arrange meetings, schedules, and travel accommodations for senior staff.<br>Keep a record of office supply inventory and expenses.<br>Sign for deliveries and ensure all mail and packages are distributed accordingly.<br></p><p><em>All qualified applicants will receive consideration for employment without regard to</em> <em>race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.</em> <em>We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.</em></p>', 'post_date' => '2024-04-22T20:13:54Z' ) ), (int) 3 => array( 'Employer' => array( 'company_name' => 'Pacific Palms Resort' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=709d89bb650c73edddf197191&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253AJO%252BxMtGdY9WkzUgz%253ASFh5qHMbMHlFTqZU5wqD6g%253D%253D%253AyEjIcuubLf1efpH1eMjouveQtcjGxHLbYkAeXjYlKcy2fagEXLys8mGjgG5fvBcxtpb2UyYQssK04NPgAQlgzVmoWG1OXHDkwgEAY1I0bx1IghYaeQO6bIlq3lVBQtKj0T8ntLOM9nGjHjVa7Bk%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30227947863/', 'title' => 'Front Desk Agent', 'description' => '<p>To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. . To provide assistance & services for guests in order to ensure guest satisfaction. </p><p>Responsibilities </p><p>* To be thoroughly acquainted with all check-in & checkout procedures and policies. To be able to make, change & cancel reservations. Be familiar with all technical equipment as related to the Front Desk. To be familiar with all Resort facilities, outlets and hours of operation. To be familiar with general organization set-up. To be familiar with the inter-relationship between the different departments. Must be able to complete multiple tasks for guest in a timely & efficient manner. Consistently adhere to all resort policy and procedures Consistently meet and greet all guests and provide exceptional guest service in handling all requests. Post charges as required Responsible for assisting in the Resort cross marketing initiatives Responsible for up-selling to generate incremental room revenues Consistently answer the telephone in 3 rings and use proper greetings Retains responsibility for a $300 bank, and is responsible for handling all incoming and outgoing cash accurately Responsibility for effective utilization of resources to assist guests with all requests Never say no. You must find a way to satisfy the guest needs at all times.</p><p>Qualifications </p><p>* Maintain and sell resort gift cards Maintain a clean and organized work area Excellent guest service skills required Ability to multitask Friendly and hospitable attitude Inherent willingness and desire to please people Any and all reasonable requests of management Excellent customer service practices Adherence to departmental and property standards and procedures Teamwork: Works efficiently and effectively as member of a team; communicates and cooperates with property staff</p><p>**Apply for Front Desk Agent**</p><p>First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.</p>', 'post_date' => '2024-04-19T05:39:15Z' ) ), (int) 4 => array( 'Employer' => array( 'company_name' => 'Stanford University' ), 'UtZipcode' => array( 'city' => 'Bodega Bay', 'state_prefix' => 'CA' ), 'User' => array( 'unique_name' => '' ), 'EmployersJob' => array( 'anonymous_post' => (int) 0, 'open' => (int) 1, 'url' => 'https://www.jobs2careers.com/click.php?jid=70d163bcc1ac73edd93f37631&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253A1IpK9e2d2dCzqTbr%253AsGU3YNxjT53SCCZJtRT5GA%253D%253D%253AwE1N5T6ly%252Fd7hpi65%252Fd0dqqXqVqG9n%252BsMpI3eTG3pzBZNpR1d8gytujoMKDjL6SvIkELiRAlAlvfS6b7xh2oauxSW8oEG3TQ7C4XQujL1xXT%252Bj4Xtt4CYFRcGu3W85e0SdHOxLCIX3%252BA5wH44UQ%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30282318189/', 'title' => 'Hotel Front Desk Agent', 'description' => '<p>** Hotel Front Desk Agent**</p><p>****</p><p>New Job Summary </p><p>* DATE POSTED 7 hours ago </p><p>* Schedule Full-time </p><p>* Job Code 7618 </p><p>* Employee Status Regular </p><p>* Grade B </p><p>* Requisition ID 92923 </p><p>The FSWI Cashier at Stanford Hospitality & Auxiliaries will have an important role, and will be responsible for building and maintaining positive customer service relations; a variety of cashiering transactions and functions; and the organization, cleanliness, and appearance of the cashiering station, and the surrounding merchandise and food counters. As with all hospitality staff, this position is expected to adhere to customer service relations standards, work rules, departmental policies and procedures and performance standards. Performs other duties as assigned **ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:** </p><p>Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. </p><p>Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community in a sustainable and fiscally responsible manner. R&DE comprises 800+ staff in the following divisions: Office of the Senior Associate Vice Provost, Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of four R&DE strategic business partners: Finance & Administration including Information Technology, Human Resources, Strategic Communications, and Maintenance Operations & Capital Projects. R&DE houses 13,000+ students and their dependents while serving over 6.5 million meals annually to students, conference, catering, retail, and concession guests. </p><p>**ABOUT STANFORD HOSPITALITY & AUXILIARIES:**</p><p>Stanford Hospitality & Auxiliaries, a division within R&DE at Stanford University is committed to excellence and the highest level of customer service. It is recognized nationally for operating at the cutting edge of the industry receiving exceptional service ratings and numerous awards, including the Restaurant & Institutions Magazine Ivy Award for excellence in food service and hospitality. The Ivy Award is one of the industrys most prestigious and coveted awards, given to those operations that meet the highest standards of food, hospitality and service. With R&DEs vision to be the best in the business Stanford Hospitality and Auxiliaries is a Certified Green Business practicing sustainability in its purchasing and using equipment and processes that reduce solid waste and preserve natural resources. The highest Acterra Sustainability Award was received in 2006, in recognition of these initiatives. </p><p>**I. Summary of Position**</p><p>The FSWI Cashier at Stanford Hospitality & Auxiliaries will have an important role, and will be responsible for building and maintaining positive customer service relations; a variety of cashiering transactions and functions; and the organization, cleanliness, and appearance of the cashiering station, and the surrounding merchandise and food counters. As with all hospitality staff, this position is expected to adhere to customer service relations standards, work rules, departmental policies and procedures and performance standards. </p><p>**II. Essential Job Functions**</p><p>Pro ficient cash handling and transactional skills * </p><p>* Detail oriented and cash handling accuracy are essential </p><p>* Excellent customer service relations skills with the ability to cultivate a positive retail experience for customers, staff, visitors and vendors </p><p>* Must demonstrate a can do attitude and foster positive relationships </p><p>* Strong team player as well as an individual contributor </p><p>* Strong technical skills, ability to use cash register and POS systems proficiently </p><p>* Must have proficient basic math to do simple math calculations </p><p>* Good understanding of retail merchandises, pricing, product flow </p><p>* Excellent written and oral communications skills to ensure signage accuracy and communicate with customers, vendors and ma nagement with confidence </p><p>* Ability to resolve simple customer questions and/or complaints </p><p>* Regular attendance </p><p>**Hiring process**</p><p>**Advancing Education**</p><p>Through rigorous research, model training programs and partnerships with educators worldwide, Stanford is pursuing equitable, accessible and effective learning for all.</p><p>I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.</p><p>Nora Cata</p><p>School of Engineering</p>', 'post_date' => '2024-04-25T06:23:46Z' ) ) ) $title_for_layout = 'Hotel Front Desk Agent - Beautiful Oceanfront Property at Bodega Bay Lodge' $metatag_description = 'Hotel Front Desk Agent - Beautiful Oceanfront PropertyBodega Bay Lodge at Proven' $unique_name = 'bodega-bay-lodge-bodega-bay-ca' $reference_number = '57394' $mobile_image = '' $display_company_title = 'Jobs at Bodega Bay Lodge' $employer = array( 'EmployersJob' => array( 'id' => '46152', 'employer_id' => '31157', 'ats_url' => '', 'url' => '', 'title' => 'Hotel Front Desk Agent - Beautiful Oceanfront Property', 'craigslist_city' => 'san francisco bay area', 'craigslist_sub_city' => 'north bay / marin', 'craigslist_sub_sub_city' => 'sonoma', 'craigslist_state' => 'California', 'open' => '1', 'post_date' => '2019-08-05 19:44:22', 'duration' => 'full time', 'anonymous_post' => '0', 'compensation' => '', 'zip' => '94923', 'description' => '<p>Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Agent to join our team. 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Answer any specific questions included in the job advertisement." cols="30" rows="6"></textarea></div> </div> <div class="row"> <div class="col-xs-12 col-sm-6 col-md-7"> <div class="checkbox"> <label> <input type="checkbox" checked id="tos" name="data[Worker][agreed_to_terms]" tabindex="70" /> <div class="gray-text"> I agree to the <a title="Terms of Service" target="_new" href="/pages/termsWorkers">Terms of Service</a><br /><span class="tos-date">(Updated 2012-11-06)</span> </div> </label> </div> </div> <div class="col-xs-12 col-sm-6 col-md-5"> <div class="apply-button"> <a href="#" id="submit-btn" data-loading-text="Uploading..." class="light-green-btn" role="button" title="Submit Application" style="width:100%;">SUBMIT APPLICATION</a> </div> </div> </div> </form> </div> </div> </div> </div> <div id="apply-form-location"> </div> <hr /> </div> <div class="job-post-details"> <div id="job-description"> <p>Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Agent to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.</p> <p>Weekend and holiday shifts are a must. Training will take place on all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa.</p> <p>We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives.</p> <p>Please note that we are not offering relocation costs for this position.</p> <p>Job Type: Full-time</p> <p>Salary: $15.50 to $16.50 /hour</p> <p>COMPANY PROFILE<br />Woodside Hotel Group is an independent collection of distinguished California hotels, restaurants and spas. We are a family-run business comprised of dedicated and passionate people who take great pride in delivering authentic hospitality and affordable luxury.<br />Embracing the independent and entrepreneurial spirit of our company’s founding, we deliver service that is warm and engaging, hotels that are distinguished and experiences that are authentically local.<br />We offer an excellent team oriented work environment where all of our associates and managers have a strong commitment to personalized and distinguished service to our guests and to one another. We also provide an excellent compensation and benefits package to include Medical and Dental for the associate and their dependents, 401K, a flex 125 plan, Vacation and Sick Pay, as well as discounted rates on overnight stays at our luxurious hotels within the Woodside Hotel Group collection.<br />To learn more about our beautiful hotel, please visit our website at www.bodegabaylodge.com </p> <p> </p> </div> </div> <p class="voffset4"><strong>Other jobs you may like</strong></p> <p class="similar-job-title"><a href="https://www.jobs2careers.com/click.php?jid=708100f7929c73eddc3903d61&ri=9beb62ff29c64f6bace2eb25b7d27b40&job_loc=Bodega+Bay%2CCA&q=Hotel+Front+Desk+Agent+++Beautiful+Oceanfront+Property&spl=v1%253Adh7bFSSHjK9ck%252BsZ%253AfTbOYZDmMY0euI7wz%252B17dA%253D%253D%253AsTOy%252Fx6IkpIii5eNHhQ5UgSasRnvKogzOWcdyKVNPBhnTdbFV6l1Qx1J8fSqO0xm%252FeHvd%252BypZI1ScOmd6dy5dhGxW%252F6a1n9OCn2Xr%252FhL6PSINfW8w2pRkISzJx42LxjW6%252FQIpFMa7T1PVH6ggw%253D%253D&encrypt=0&l=Bodega+Bay%2C+CA&query_category_id=370000&t=simplyhired.com&jobkey-30198027546/" class="blue-link" target="_blank">Front Desk Agent</a></p> <p class="similar-job-company">Rosewood Hotel Group - 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Bodega Bay Lodge
Bodega Bay Lodge overlooking the ocean and bay is seeking a Front Desk Agent to join our team. Our property has undergone a beautiful renovation of our rooms and we are looking for team members excited to elevate the level of service provided to our guests. The ideal candidate will have previous customer service experience preferably in the hospitality industry, excellent communication skills, a phenomenal personality, superior attention to detail, ability to work well under pressure and have knowledge of the surrounding areas.
Weekend and holiday shifts are a must. Training will take place on all shifts. If you are unable or unwilling to work holiday's or variable shifts please do not submit your resume for consideration. Bodega Bay Lodge is a short but gorgeous 30 minute commute from Santa Rosa.
We offer competitive wages, vacation, sick, & holiday time as well as medical, dental, vision, matching 401K, flex spending plan and discounts to our sister properties plus many other employee incentives.
Please note that we are not offering relocation costs for this position.
Job Type: Full-time
Salary: $15.50 to $16.50 /hour
COMPANY PROFILE
Woodside Hotel Group is an independent collection of distinguished California hotels, restaurants and spas. We are a family-run business comprised of dedicated and passionate people who take great pride in delivering authentic hospitality and affordable luxury.
Embracing the independent and entrepreneurial spirit of our company’s founding, we deliver service that is warm and engaging, hotels that are distinguished and experiences that are authentically local.
We offer an excellent team oriented work environment where all of our associates and managers have a strong commitment to personalized and distinguished service to our guests and to one another. We also provide an excellent compensation and benefits package to include Medical and Dental for the associate and their dependents, 401K, a flex 125 plan, Vacation and Sick Pay, as well as discounted rates on overnight stays at our luxurious hotels within the Woodside Hotel Group collection.
To learn more about our beautiful hotel, please visit our website at www.bodegabaylodge.com
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Stanford University - Bodega Bay, CA
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