Assistant General Manager - The Dorian - Marina/Cow Hollow

SF Hospitality

Jul 05, 2017 - Marina / Cow Hollow


 

Assistant General Manager Job Duties and Responsibilities

A fast growing restaurant group is looking for an experienced Assistant General Manager for their latest project in The Marina. The Dorian is a classic American restaurant and bar. Focused on creating regular guests in a fun and enthusiastic environment.

We are looking for someone that is passionate, motivated, fun to work with, and organized. You should be comfortable in a high volume environment with a bustling bar scene, and able to manage a large staff. 

 Operations:

  • Oversee and manage restaurant floor and make responsible decisions on matters of service
  • Maintain excellent standards to meet operational expectations
  • Manage shifts including: ensuring proper setup and breakdown of stations, adequate staffing and equipment, smooth transition from AM to PM, etc. 
  • Educate and coach floor staff. Assist and provide training to staff and offer incentives when necessary
  • Assist the team in providing excellent customer service
  • Examine food and beverage preparation
  • Ensure positive guest service in all areas. Monitor timing of the guest experience
  • Respond to complaints and take appropriate actions for guest recovery
  • Coordinate with General Manager for everyday operation and assist in maintaining financial and administrative records
  • Coordinate with team to meet sales targets, ensure guest satisfaction and follow company procedures to increase productivity

Administrative:

  • Ordering and inventory of spirits, wine, coffee, tea, paper products
  • Comfortable with Microsoft office suite
  • The ability to communicate clearly up and down the chain

Relevant Knowledge, Skills & Ability:

  • 1 year + management experience
  • Excellent food and beverage knowledge, specifically in spirits, wine and beer
  • Integrity
  • Multi-tasking
  • Problem-solving & delegation
  • Initiative & follow through
  • Excellent verbal & written communication
  • Attention to detail
  • Understanding of Microsoft Office Suite (Excel, Word) and restaurant POS systems   

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