Motivated Restaurant Manager!

DOSA

Nov 24, 2017 - City Of San Francisco


 

DOSA in San Francisco is seeking to hire a passionate and hospitality-driven Restaurant Manager to care for our customers and employees alike.   We are the pioneers of modern Indian cooking in the U.S. and, in addition to our critical acclaim and accolades,  we recently received a Michelin Gourmand for an unprecedented eleventh year!   Our cutting edge culinary team is being led by Executive Chef Arun Gupta, who recently joined us from Gramercy Tavern and Maysville in NYC.   In addition, DOSA has one of the most delicious and innovative cocktail programs, and a highly curated wine list specifically designed for our spice-driven cuisine.    

Please submit your resume and cover letter for the position of a Restaurant Manager at DOSA if you…

  • Love the industry
  • Enjoy collaborating with your teammates and coaching your staff
  • Are seeking to grow your leadership skills and experience
  • Are forward-thinking and embrace innovative ideas
  • Are organized and driven by well-defined systems and processes
  • Have astute problem-solving skills

Warmest Regards,

Anjan & Emily Mitra
Co Founders, Owners, dosasf.com

DOSA Restaurant Managers ensure strong and ongoing customer relationships, help train, develop and retain staff, and operate the business in a manner the reinforces the highest standards for the brand.   

This position is designed for rapid growth and professional development.   The manager will help grow and enforce strong standards of service, think independently, and maintain a positive work culture.  We are always excited to develop talent and have created an exciting opportunity for motivated individuals looking to grow in an entrepreneurial environment.

The Restaurant Manager reports directly to the General Manager.

Responsibilities for this position include, but are not limited to:

Customer Relationship Management

  • Deliver warm, welcoming and thorough standards of customer service
  • Deepen relationships with VIP and repeat guests
  • Invite and welcome new customers
  • Positive and constructive management of customer feedback

Employee Relationship Management

  • Pay close attention to employee needs and respond in a timely manner
  • Maintain an open environment that elicits feedback and fosters teamwork
  • Participate in the onboarding and training of all staff
  • Ongoing menu training to accurately describe products and confidently make recommendations
  • Actively manage and support the floor during service
  • Consistent staff communication in a respectful and informative manner
  • Create and issue timely and effective employee coaching as needed

Work Schedule & Habits

  • Maintains a flexible schedule to meet the needs of the restaurant industry
  • Manage their time effectively, including appropriate allocation for downtime and rest
  • Work a 5-day-a-week schedule with the flexibility to work on any day of the week including weekends
  • Accurate and consistent handling of cash

Floor Management

  • Ensure all opening and closing duties are completed thoroughly
  • Use pre-service lineup to train, inform and motivate staff
  • Ensure consistent and timely attendance
  • Consistently enforce dress code and hygiene standards
  • Ensure staff are effectively scheduled and labor costs are dynamically adjusted based on sales volume
  • Ensure the POS system is up to date at all times

Food Safety, Repairs & Maintenance

  • Ensure that all food preparation and safety guidelines are followed
  • Manage all safety, sanitation, and health programs
  • Ensures that all staff hold appropriate food safety credentials and certifications
  • Ensure that all work areas are clean and organized, including service stations and storage areas
  • Ensure proper use and maintenance of all facilities, tools and equipment
  • Manage necessary repairs and replacements in a timely manner

CERTIFICATES, LICENSES, REGISTRATIONS:

Must maintain food handler certificate

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: stand, talk or hear, and taste or smell; walk; use hands or fingers, handle, or feel; stoop, kneel, crouch, or crawl; reach with hands and arms; regularly lift and/or move up to 25 pounds and may occasionally lift up to 50 pounds; push and pull carts weighing up to 100 pounds; specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus; must consistently utilize all Personal Protective Equipment per DOSA guidelines

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